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Forum Posts

Unable to call people for even join call

I need help from the community everytime I click on someones profile there's no call option and even if there in the call I'm unable to join on the meta horizon app This all started after I was in a call with my friend for 35 hours I know seems like ...

Unable to open world in Desktop Editor

I am able to open every world, except for the one I am working for the Challenge. No issues in the Quest editor mode. Any suggestions would be fantastic, as I don't want to redo it or do it entirely in the Quest.Thank you.KR

Problem with OculusSetup.exe

When running OculusSetup.exe I am able to get to the terms of service screen, but upon clicking accept, the app crashes, with the following message being sent to the OculusSetup.log file[Warning] [3/29/2025 1:31:49 PM] Missing translation for string ...

Kerog by Honored Guest
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Problème de mise à jour oculus go

Bonjour,La mise à jour de mon oculus go s'arrête à la vidéo santé et sécurité et je ne peux plus continuer l'installation. J'ai suivi toute la procédure.Merci de bien vouloir m'aider.

PunchyA66 by Honored Guest
  • 204 Views
  • 1 replies
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Quest 2 Black Screen on PCVR Desktop Display.

Hello everyone! I need help, ever since I got my new PC my meta quest 2 connects to my PC but it’s just a black screen with my mouse moving. I’ve tried the trouble shoot of switching my graphics for OVR.Server to power saving but that just causes ext...

Resolved! Oculus PC app stopped working

Please help! My Oculus Quest 2 was working fine with the same PC before using the Oculus PC app with Link (USB). The Oculus PC app stopped working. The last time I'm sure it has worked fine for me was on June 12th. My windows, nvidia, etc are up to d...

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Appeal | Account disabled

Hello. In January 15, 2025, my account instagram.com/tuttosullasalernitana was suspended for violating intellectual property. All pictures coming from my profile do not violate anything! The same goes for videos. I have appealed: please review your d...

installation de kat gateway sur meta quest 3 impossible

Bonjour j'ai un kat vr c2 core plus j'ai branché le kat nexus j'ai également le dernier logiciel kat gateway sur mon pc >J'ai brancher mon méta quest 3 sur mon pc en usb-c et dans l'application kat gateway en voulant l'installer sur mon casque il me ...

drhouse58 by Honored Guest
  • 349 Views
  • 4 replies
  • 1 kudos

Urgent: Request for Manual Review of My Meta Verified Account

Subject: Urgent: Request for Manual Review of My Meta Verified Account Dear Meta Support Team, I am reaching out again regarding the recovery of my Meta Verified Facebook account. The link provided in your previous response was invalid and did not he...

Jhaps0703 by Honored Guest
  • 130 Views
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No option to remove device from settings

Hello! I want to sell my Quest 2 (quite new) to a friend and did a factory reset in iOS app without any problem. Now I see my device in https://secure.oculus.com/my/devices/ and there is no option to remove it! How to do so and is there a problem for...

goberge by Honored Guest
  • 12951 Views
  • 26 replies
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Drift issue unresolved

Hi,I'm having a drift issue with my left joystick that started three days ago. I've tried everything: reset, update, clean, etc. It's a hardware problem. I can't get real support :I opened a ticket on my Meta account, but I'm chatting with bots or AI...

R3VZ by Honored Guest
  • 247 Views
  • 4 replies
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Games that use eye tracking?

I'm heavily considering an upgrade from my Valve Index HMD to Bigscreen Beyond 2 which charges an extra $200 to add eye tracking. Trying to determine if its even worth it. My use case is roomscale VR like Beat Saber/Super Hot/HL Alyx and seated Elite...

Annual $25 credit missing from free trial

I was on my phone until I got an e-Mail from Meta Quest Promotions that said “upgrade to a free trial and get a $25 Meta store credit. I had upgraded, (I do have evidence) and after the subscription was over, I checked if I got the credit. Now, for s...

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Quest Link stopped working suddenly

I was using Quest link one day and it worked flawlessly but when I returned the next day, it would never load. And I think I figured out the reason. On the Quest Developer Hub app it says that there a compatibility issue with link because my PC is on...

limutau by Explorer
  • 231 Views
  • 1 replies
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Question in regards to WINUSB failed to initialize.

Hi! I just posted a potential solve for stutter, audio crackeling and shimmering that seem to plauge pcvr. The reason i'm mentioning it is because of that tedious adventure i've found that some things fail to initialize when starting the oculus servi...

Resolved! Spatial video played back on Quest 3 looks inverted

With my iPhone 15 Pro Max, I have taken a 15-sec spatial video of my puppy.After uploading it to Quest 3 using Oculus Quest app, the movie appears in the "Spatial Videos" section of Files app.When I click on the movie, it begins to play back, however...

yizumi by Honored Guest
  • 2791 Views
  • 7 replies
  • 1 kudos

Why i cant use me visa card?

Yo i am want too buy a meta quest s3 BUT me visa card keep refused why?! P.S a new user too a VR and this payment option are pain in the butt.

Controller problem

Hello, when playing LESS MILLS BODY COMBAT, after 15 minutes, it shows that the right controller is running low and then shuts off, even though the battery is at 70%. Later, by swapping the batteries, it slowly starts recovering after about 20 minute...

Resolved! Why can't +86 phone receive SMS verification code?

I'm a quest3 user. And this is a very serious problemfor me and others who use +86 phone number. My meta account can't log in, because when I try to get the SMS verification code, it will always be :You've requested too many codes. Please try again l...

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Oculus ADB drivers wont install

I'm doing everything correctly, unzipping the file, right clicking and installing the android_winusb.inf. Then in device manager, Oculus ADB interface has a code 10 error: "This unit can't start". I've tried to uninstall and reinstall the drivers sev...

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