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Known Issue: Closing Steam VR crashes Dash
Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Known Issue - V65 - V67 USB-C Debris/Water Warning
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Payment trouble
Hello, My son had 2 Visa gift cards he put on his Oculus account. One has $18 left and the other $25. The game he wants is $32. It won't allow to use up one card and the remainder on the other. Is there a way to do that? I can't add more money to tho...
Headset will not connect with cable to PC?
I have two Quest 2 headsets. I am trying to add music to both. The first one I plugged into my PC using the cable and the headset asked for "permission" to connect to computer. Once that was done the Quest 2 showed up as a "drive" on my desktop and I...
Error performing query FB login issue
Lots of people with this issue… what’s the deal @MetaQuestSupport ?
Referral credit
I sent my brother a referral link because he decided to buy a Quest 2 in a local store so he would receive the $30 credit. He created a Facebook account because he didn’t have one & used the link then created a profile. But it didn’t seem to work cor...
pain for a game not showing in oculus app
i bought beat saber on the oculus quest 2 and when i go in the oculus app it's not in my library so i searched for it and it said i had to buy it again so i checked my purchase history then it says i bought DLCs for it but not the game pls help.
Opps something went wrong
I need help I don’t see any games I’ve reset my ocules like 20 times
quest2 5 digit code
My Wife made a account on my quest 2, but when she tries to link her phone, so I can watch her it says her phone needs the the quest 2's 5 digit code.
Oculus headset
When I went to look at the headset for my 5 digit code, there was no code only the oculus symbol. Now only the symbol remains and can’t exit out or get anything besides the big o in the headset
Can’t open anything library store or home any ideas
Can’t open any apps or store or library and clues what’s going on
Rift sensor windows 11
Hi all. Happy new years. I have windows 11. I realize there are issues with Oculus and 11. Please don't say my problem is windows 11 unless you can show confirmation of it. My Oculus Sensors doesn't seem to recognize correctly in device manager. Ther...
Casting
How do I see videos I’ve recorded while casting from my phone?
Queued installing anything. Wont install. Help!
Internet is strong snd good and still says queued for anything and everything I try to install. It’s brand new and there’s enough storage. Please help. Thank you.
Airlink
I tried to connect my quest 2 to my pc through airlink but it says it’s not compatible with my pc but i have a 3060 ti gpu and a AMD ryzen 5 3600 so Im not sure what’s the problem. Can anybody help?
Referral only paid $30
Referred a friend during the $60 referral period and while they received $60 I only received $30. How do I get this resolved?
Display port not connected no matter what I do.
Hello, so I’ve had my rift S for about a year And everything is worked fine. Up until one random day DisplayPort decides not to work anymore but only for oculus. I test of the port side my other monitor and it works just fine. I’ve looked online for ...
Wifi does not connect anymore with my Quest1
I have a connection problem with my Wifi. It goes round in circles "connection, secure connection, authentication problem". Before that worked very well, but for a few weeks I have not been able to connect to Wifi. Sometimes my Oculus Quest 1 still c...
Resolved! Refund accepted but I didn't get my money
I submitted refund requests for two games, the requests were approved but I didn't end up getting my money back.
Quest 2 Cable Link Controller issue | Air Link Nothing in display only on desktop
so air link the controllers are connected and fine but steam vr/anything isnt showing up inside the headset just the pc screen, for cable link the controllers arent showing up nor detectingpictures for cable usage
Oculust quest not starting
Hello,So when starting the quest 2 we see the white oval shape... it goes dark and comes back... the handheld controllers keep vibrating (new batteries).Sometimes u get the floating message about lost tracking but can't click anything.
National Geographic VR app problem
I have a Quest 2 256 MB. I believe its updated to latest release firmware. Unlike most Oculus users, I'm not a gamer, and am mainly interested in work uses and experiences, one of which is National Geographic Explore VR, which I've installed. Unfortu...
Horizon views still says coming soon
12/31/21 and it still says coming soon…. My cousin has had it quite sometime and I’m wondering when I’ll get it
Oculus Quest 2 with no Sound
I have the Oculus Quest 2. Played today for a bit and put it to charge like always do. At the end of the day I wanted to play again and noticed there was absolutely no sound coming out of the headset speakers. Nothing at all. I've tried turning off f...
Quest 2 Elite strap
I opened a ticket for my broken strap in August, sent in the broken strap in October. Every few weeks I get a email that they have no update. After complaining I am told they are having inventory issues....come on Occulus you can do better than that....
Unable to track after oculus fell.
My little sister had a Quest 2 for a couple of weeks now, and we had guests over and one of our guests had used it and while playing, it fell off of the head and landed on the face (where the cameras are near) and when they left, she tried to use it ...
Problems with Job Simulator using Link
Is anyone else having trouble starting Job Simulator on a Quest 2 using link? When the robot tells me to press the x button nothing happens. I have tried pressing EVERY button and even returned and then repurchased the game. I want to play on the lin...
control blinking
my left control starting blinking out of no were and now i can’t Connect my control
black screen
my quest 2 connects and everything but I cannot play anything I only get a black screen if I look at my Steamvr it shows my headset should be seeing something I can even move my hands and see them but nothing in the actually headset.
Resetting email
How do i reset my email that is connected to my oculus
Left controller keeps killing its battery
I’m beyond frustrated, the left controller for my oculus 2 is clearly defective. I’ve paid too much money for this to not be covered under warranty. I’m right hand dominant and manage to keep my right controller working 2 or more weeks before needing...
Oculus controller will not work
My son broke his original right hand controller so we bought a new one and tried it but can't figured out how to make it work I've tried several things but can't get it to connect to the headset
