What is the deal between oculus and windows 11?

Hello all,I would love to know what is Oculus business strategy regarding windows 11. They clearly had the time to update it to work correctly and so far they ignored all their customers. I started to suspect that their business model is to force que...

Warrenty

Where can I check for a warrenty

i cannot receive an email for my password reset

I have sent a message here before, needing help to get back into my oculus account because i forgot my password, the oculus team has sent me a private message saying they sent a password reset to my email but i have never received one, i’ve gone thro...

No referal credit given

Hi All,I convinced my brother to buy a quest 2 using the referral link and promise of credit. It’s been over 30 days now and no sign of credit for either of us. How do I escalate?

Missing Home Environments and Missing Official Apps

A few days ago, I began having several issues in Home Environment section and in App library. I rebooted Quest 2 a few times, still no luck. Problems are: I'm stuck with one home environment and others are not there. The section is empty except for t...

Infinite “merge with facebook” to reset password

I had forgotten my password to my Oculus Account but when I click on “forgotten password” it tells me to put in my email, once I do it tells me my account is merged with FaceBook so when I login with FaceBook it brings me to the same page and tells m...

Facial hair for avatar not appearing in Horizon Worlds.

The 15th facial hair on the bottom row is not appearing when I load into Horizon Worlds. I can see the facial hair on my avatar when I go to edit my avatar, but as soon as I load into the game the facial hair is no longer there. Some of my friends ha...

Oculus rift CV1 Intermittent black screen and snow

Hello. I've been using the rift for about 3 years now and I never had this problmem before. It started 2 days ago. I start playing normally,then about 2 minutes in the game i got black screen ( with sound on ) for 2 to 3 seconds then the image comes ...

Remove gift card/debit card

So I’ve been trying to remove a debit/gift card to add a different debit card but all it says when I try to add a different debit card it says I can’t add it, could you please help me try to add a different debit card (I made payments on the gift/deb...

Broken Controller

My left controller will not connect to my headset, the light on the controller turns on but the headset doesn't register that its there. I don't know what to do, can anyone help me?

I requested a refund two days ago

Where would I go to check if it was accepted and would I get a store credit if it was?

Plastic stick keeps breaking

So this is the second headset I got and it did the same as my last one where the plastic stick that holds the center strapped on the quest headset breaks and I don't even have it that tight to make it break like that. I have tried gorilla and other t...

refund request not approved

I bought five night's at freddy's vr 10 june and play like 30 min and wanna refund.on oculus app says that my refund request not approved and can't do nothing

Refund

My young son spent over $400 in purchases!! How can I get a refund? He wiped out my paycheck. Need help asap please!!

Some oculus apps disappeared?

When I turned on my headset, I just found that the Meta Quest Browser & First steps for Quest 2 disappeared. How can I set them back? Thank you.  

Crashes upon launch of any games

SteamVR launches fine, the lobby or home or whatever is fine. Then when I launch any games, the white light turns orange/red, and the headset says goodnight. SteamVR still shows that the game is going on my monitor. I'm suspecting that it's the cable...

Return

So I got my headset at an amazon 4* shop at mall of america, and now it doesn't exist anywhereI want to get my headset replaced because of an issue I honestly don't understand can ruin my headset so badly but I can't find any possible way to and the ...

oculus home

Saludos,no hay manera de que oculus home se vincule con mi cuenta facebook.por favor a ver si se pudiera arreglar

FS2020 unusable in VR with Quest 2 on Win 11 - large black areas each time I move my head

Hello,I have serious problems with FS2020 and my Quest 2 - When I switch to VR mode in FS2020, I see large black areas on the sides when I move my head. Sometimes also, a white hourglass appears and sometimes, everything freezes. My computer has a qu...

Controller won’t light up or power on

Hi, we have a brand new battery in the controller. The old battery was removed and the terminals are clean. the controller won’t turn on and the LED light won’t light up. Please can you help?

Oculus Quest 2 showing that it can't connect to Oculus Software, while I'm using Oculus software

While I'm using my Oculus Quest 2 for PCVR, it will show in the Quest home screen that it could not open or connect to the Oculus software, while I was using the software to play VR. I've been connecting to SteamVR through Oculus's PCVR for just abou...

Quest is behaving like it’s banned but received no notice of a ban

Just bought an official oculus link cable and stopped working after 12 hours of using it

I just bought an official oculus link cord from best buy yesterday, and at first it worked perfectly, no problems until i tried using it later last night, and it stopped connecting through oculus link even though my headset was still getting charge. ...

sound problems oculus quest 1

Hi, The sound on our oculus has suddenly stopped working. We have tried a factory reset but its still not working.Any help would be appreciated.Thank you.

What does side load update do

what does sideload update do

Advertising in Horizon Worlds

Hello, my question is if I can do marketing to people who have built games in Horizon Worlds.

Home screens reset to desert terrace

I usually use the space station home environment but as of 2 weeks ago, it keeps getting reset to desert terrace and the list of other environments disappear. Last time the list came back and I was able to pick space station but it's now gone again a...

My oculus quest 2 wont log me into my account and i cant play any of the games i have bought.

Can i run rift s ?

Hi guys.Can i run oculus rift s on my pc ?Pc specs:CPU - Intel(R) Core(TM) i5-9400F CPU @2.90GHzRam - 16 GBGPU - GTX 1650