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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Meta system is sucks
hi i'm writing this to get help for my account, so this is the story. on 13 march i notice that my whatsapp got lockout and there is notif say my account is can not longger to use because break rules of meta ToS, this whatsapp number used on my insta...
account disabled
my facebook account is linked and using Meta Quest 2 device is disabled for no reason and no suggestion button, please help me review and reopen my account
Quest 3s not loading
I just bought my quest 3s today booted it up downloaded games but on my headset and I get loading screens that never finish I can’t launch any games I’ve tried hard rebooting and device booting up my quest 3s and nothing seems to work
Need a pair of controllers
I recently bought a meta quest 3s on ebay but it came with everything but the controllers i cant find an affordable pair without them being sold separately
How do I switch accounts on the forums
logged in with the wrong account now I can’t switch please help
Loss of sound in Home environments
For several years now, the sound environment has been disappearing in the Quest home environment. I had this problem on the Quest 2 already, now on Q3 and Q3S. It's a bug that bothers me but doesn't seem to bother other people visibly and has never b...
My Oculust Quest 2 is not working - SPINING ERROR AND NOT PAIRING
Hello, my vr randomly one day just decided to get stuck on a tracking loop, where the vision go to one direction, i got control for a half a second and then repeat, also my controllers aren't pairing, they just keep vibrating and turning on the light...
Facebook and Instagram accounts wrongfully banned
My Facebook account that I had since 2009, along with my original Instagram account were both wrongfully banned just over a week ago. I have managed to make a new Instagram account, but every time I try to make a new Facebook account, it automaticall...
What distance I should get my prescription lenses for the Quest 3
I have no accommodation ability when it comes to focusing on distance and near. I need to know at what distance I should get my prescription to get the custom lenses for the Quest 3. Please don't say just distance prescription, because this is not ac...
Stuck in quest/ boot loop on quest 2
I turned on my vr to find it unresponsive. I then held the power button down until it booted on. Then it got stuck in a boot loop. I forgot to back up my data. And preformed 2 factory resets. It showed that it erased data but didn't boot back on. I p...
Resolved! VR Recording - can’t hear audio except my own mic on video playback
IssueSo I started having this issue since about 3 days ago, when I played games & recorded (with mic on) I could only hear myself in the playback. Everything else was basically muted (music, sfx, other players). I don't have any other problems with m...
Meta Quest 2 UI Menu defaults to primary user
I have 2 meta quest headsets. On the second head set I have my primary account and the secondary account. I have enabled app sharing. When I exit a game under the secondary account it will return me to the primary users landing area and all of the me...
PTC V74 right quest 3 controller loses control
i am noticing my controller doesn't show its working right aside from a certain button like the A button. i have to reboot my headset to get it working again.Anyone else see this?
quest 3 showing no ethernet connection, when connecting over wifi
network band 5ghzchannel width 160mhzethernet nonewifi signal strength strong i get 3 dot constant trying to connect when trying to airlink, shows missing requirementsworks on my 2 other pc's finesitting right next to my router
Oculus Survey Scam
If you have recieved an email from some people named The Meta Quest Research teamIt's probably a scam. This is how my email went.*** Please disregard this email if you have already completed the survey and we sincerely appreciate your responses. Than...
my account suspended by hacker linked an account Instagram not belong to me
hi meta my personal Facebook Account was suspend by hacker and he add Instagram account not belong to me I used my real name, pics, phone number,this is my personal account , sir I stored my personal Data in my personal Facebook account, sir I can t ...
How to pair Kid account to headset
My boys each got an Oculus for Christmas. When setting the first one up, I accidentally paired it to my account instead of his kid account. I then setup a family account and was able to pair the second Oculus to the other kid account. I did a factory...
link works for old headset but not my new one
I've been using a 4-year-old quest 2 for pcvr via a link cable and have recently upgraded to a quest 3s but the meta link software freezes after a few minutes of use, and I don't know what to do.
Paiement
Every moment I want to buy something on my quest 2 I have this error and i try to contact meta support but after 1 years meta doesnt résolve my problem and I juste want to buy some game in vr
Resolved! charging dock for Quest 3S
Hi All..... Does anyone ( which usually means everyone but me) know if it's possible to buy a wireless charging dock for the Quest 3s. i can find tons of 'normal docks' but you have to use a cable to charge the headset and i don't want to use a cable...
Downloading videos
It won’t let me download any videos to my iPhone. There’s nothing blocked on my iPhone settings. What do I do? Thanks
Unlocking the Full Potential of Meta Quest | Tips & Tricks?
Hey Meta community! I’m looking to optimize my Meta Quest experience and explore its full potential. What are some essential settings, hidden features, or pro tips that every user should know? Whether it’s improving tracking, enhancing visuals, or bo...
Meta Quest 1 einrichten
Ein freundliches Hallo ans Forum,Ich habe vor kurzem eine Meta Quest 1 Brille erhalten. Diese war auf Werkseinstellung zurück gesetzt. Ich habe die Meta Horizon auf mein Handy geladen und mit der Einrichtung begonnen. Ich habe ein Konto eingerichtet,...
I give up on Meta
After seven years, I have to give up permanently on Meta, due to its dishonest business practices.Meta customer service is a disaster, to put it lightly.In 2024 I bought two Quest 3, the annual Quest + subscription, many games. After literally 54 wee...
Transfer parental control to another parent
I am a step father and need to transfer the parental supervision controls to my step son's father. I have googled this for weeks looking for any advice or answers on how to accomplish this. it seems that it simply isn't coded in to the quest parental...
Private Instagram hacked and made public
My instagram was hacked and the hacker changed the email ans password so I can no longer access my account. I’ve tried to contact Instagram, used the help desk - I did everything but I’m either stuck in a loop on the help desk website or I do not get...
So meta turned my Rift S into pc killer
So my Rift S worked fine until beginning of last year. It was evening playable on a pc that oculus app said was below minimum requirements for vr. Last year it started having an error saying it could no longer track the headset. It did though since I...
Resolved! oculus rift s - no display port on my computer
i have an oculus rift s which included the controllers and the headset. i connected the usb cable into my computer which seemed to work as the light went on. problem came in when i realized that i didnt have a display port on my graphics card/compute...
Mobile MRC Setup
Once again something shows up in my Unknown Sources app library on my Quest 2 that I did not sideload. It showed up a few weeks ago under v71 and remained after v72 updated.This time it's:Mobile MRC Setupcom.oculus.mobile_mrc_setup/com.unity3d.player...
