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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Air Link Not Working

I've tried for months now but it won't work, when I connect my oculus quest 2 to my VR ready laptop It doesn't transport me to the rift hub/oculus pc hub it opens an app in my oculus but it just shows me a black screen. Any help would be appreciated.

vigolese by Honored Guest
  • 1214 Views
  • 7 replies
  • 0 kudos

Referral credit

Hi, I sent my friend a referral link, she bought an oculus and accepted. It has been over 2 months neither one of us have received our credit yet. She doesn't show up as one of my referrals. I asked her did she follow the directions and she said yes,...

Oculas acc

It wont let me log into my account every time I try it makes me log into oculas cause I forgot to merge it and when I press forgot password it said they can’t cause I haven’t merged it and it’s a loop I need help getting my acc back

Meta Account

I bought Oculus Meta Quest 2, because in August 2022 it could be used without a Facebook account. But has that possibility arrived yet, or how long do we have to wait? I cannot even open the Meta Browser in my Headset Could we have an ongoing discuss...

Anonymous by Not applicable
  • 2680 Views
  • 6 replies
  • 3 kudos

Rock Band won't install

I have bought several songs and I can not reinstall it, the HDD where it was installed was ruined, and I want to play it again Help me!!!

LaraSV by Honored Guest
  • 459 Views
  • 1 replies
  • 0 kudos

Question..

Can people still hear if I take off my headset and I hear that little noise but I’m still in a party

reapicfy by Honored Guest
  • 470 Views
  • 2 replies
  • 0 kudos

v38 will not update

So I have been trying to update my oculus to v38 for the past 24 hours and it just won’t update it says that it is but after a few minutes if I go off of the page in settings where it says that it is updating and then go back it will says “search for...

Dizzy with resist

I just wanted to say the game is amazing, it is but I get really really really get dizzy I’ve tried all the comfort settings and I still get sick I get so sick it ruins my whole day and I feel like puking and it hurts a lot please consider this so I ...

Oculus Rift doesn't connect to HDMI

So i just bought an Oculus Rift. Which i was excited about, if i could actually use it. First i had this problem of "the only working HDMI port in my pc is the one to my graphics card." Which was fine until, well, i needed another working port for th...

Monochron by Honored Guest
  • 421 Views
  • 0 replies
  • 0 kudos

Melted charging port

My port has melted while charging the headset so now can no longer use .. where do I go to complain about this I can’t find and where to phone or email

Casting to LG TV

My Oculus Quest 2 headset is not finding my LG TV. All devices, iphone, headset, and tv are connected to the same wifi account. please advice how to resolve this issue. thank you... @

Quest 2 Apps Not Downloading

I'm having real difficulty getting apps to install. I bought Thrill of the Fight and Taichi yesterday, about 4pm and only Fight has installed. At first it got near the end then stopped so I tried other apps and the same thing. Just downloading a bit ...

I see everything doubled on my quest 2

I was just playing a game on my oculus quest 2 and i started seeing everything in double and I don’t have a bad eyesight i don’t know what happened I even factory rebooted it and it still there I even changed the ipd but nothing change

Beat saber

Helloi got my quest 2 today and set it up. I received the email regarding the free beat saber but don’t see a way to download it. Please help Patty

Flohog19 by Honored Guest
  • 232 Views
  • 0 replies
  • 0 kudos

Need a 4 digit pin to buy games!

Purchased new quest 2. When setting it up I was never asked to set up a 4 digit pin and never given one but when trying to purchase games it’s asking for one! Help!!

Anonymous by Not applicable
  • 3960 Views
  • 2 replies
  • 1 kudos

Free Beat Saber

Hello, I just received my quest 2 today. I went to store and saw beat saber is still $30, it said it was supposed to be with it. What should I do?

beat saber email ?

i have a problem here. i have connected with my facebook account but i don't have access to the email to receive beat saber where i should get help? my headset was received yesterday. sorry for bad english

Augure010 by Honored Guest
  • 670 Views
  • 1 replies
  • 0 kudos

Issues with Quest 2 after v43 update.

I have noted 2 issues with my Quest 2 since I got the v43 (43.0.0.178.120.389405224) update. First, when I turn on the Quest 2 it will sometimes start up, show my home area and then "boop" once and go dark, requiring me to push the power button a sec...

Issue with my Oculus

Hi I am having an issue with my Oculus handle I was wondering if you were able to help

tommyac1 by Honored Guest
  • 266 Views
  • 0 replies
  • 0 kudos

Can’t open long synced videos from my phone

I have a 15 minute video that I synced from my quest 2 to my phone but when I try to open the video on my phone, it shows and error symbol and won’t let me watch. I have other 4 minute videos that I can watch but it was just this 15 minute video that...

noodlefam by Honored Guest
  • 1063 Views
  • 3 replies
  • 1 kudos

Oculus rift CV1 crashed after several minutes of game

so after opening any game on the rift / turning it on it will work normally. but after around 5 minutes the device boots off, for a few seconds the screens stay on but when you move your head it doesn't move your head in VR and then shuts off.when it...

Oculus Quest 2 Charging problem

So my Oculus Quest 2 isn't charging, I played it until it's dead the other night so I thought nothing about it and put it on the charger, next morning I woke did some stuff came home to a non charge headset and it's still dead, I looked at the cables...

16287565549724581922328738747596.jpg 16287566087523506763593090083253.jpg

No beatsaber on my quest 2

I recently bought quest 2 and recieved a mail with it i got it on some website but it's not on my headseti don't have any devices installed on the website maybe thats the problem?if it is can you please tell me how to do it?if through the mobile app ...

Sawka02 by Explorer
  • 260 Views
  • 0 replies
  • 0 kudos
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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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