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Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 44856 Views
  • 111 replies
  • 5 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Terrible customer service

This is pretty much an open letter about the terrible support I have received from Oculus support.I bought an Oculus Quest 18 March 2020. Delivery was about a week after that. The power supply failed sometime before 8 March 2021, which was when it wa...

ScoochieR by Honored Guest
  • 366 Views
  • 0 replies
  • 0 kudos

downloding games

i have bought a game from oculur i have payed got my bills and no gamehow do i download to get the game on quest 2

Error: Not Enough Space

Hi, I'm new and I have a problem with the installation of the software.I tried installing the software for my new oculus rift s but it saysthat I don't have enough space in my computer for installing the software butit's not true, I tried changing fr...

Smonkill by Honored Guest
  • 866 Views
  • 3 replies
  • 1 kudos

Compatibility issues... please help

Struggling.. bought the rift S... wasn't compatible with my old laptop so I bought a new one. New laptop didn't have requires display port plug in. Bought new pc. Now the graphics card isn't good enough... how do I know which card I need? Do I need B...

Forgotten Unlock pattern

Hi, I know how this sounds but I have simply forgotten my unlock pattern. Very strange as I was playing two days ago, no problems then yesterday I am completely blank. I've tried everything. Please help as I cannot find a way to unlock my headset

Oculus quest 2 software malfunction

Can anyone help with this oculus quest 2 software malfunction? It is stuck on the USB update mode screen and every option just leads back to the usb update mode screen. I reached out to customer support a few weeks back and have not heard back. Looki...

oculus link error

Hi people who are seeing this i need help with oculus link i try to install it but every time i either get a check connection error or a restart computer error i dont know what to do plz help also i already ran it as a admin and that didnt work so ya...

App sharing

I had to do a warranty exchange to my Oculus quest. I have now received the new Oculus quest but it will not allow me to app share, because it says I am app sharing on the device that is now been returned. I have done the settings to remove the devic...

icky11 by Honored Guest
  • 592 Views
  • 3 replies
  • 0 kudos

Rtx3060 don't meet min specs lol

Upgraded pc to mortar 550 motherboard, and ryzen 3700x with m.2 storage, rtx 3060. Saying my pc don't meet minimum specs lol. Plays fine, but message there everytime i start oculus.

Oculus Quest 2 link Stean VR

So recently I have been using my quest 2 to play steam vr games. Everything has been running smoothly until recently. I have a problem with a game called Blades and Sorcery. When I launch the game, the steam vr app stops working and freezes, and the ...

Reolacing headset

I just bought my occulus 2 days ago and it is not functioning. best buy is going to replace it but I was wondering am I able to redownload my games on a new headset or do I need to pay for them again?

Quest 2

So i live in slovenia.But slovenia is not supported country .And i wana know if i buy quest 2 from amazon will work normaly like games,online...???

Weapoc by Honored Guest
  • 203 Views
  • 0 replies
  • 0 kudos

Elite Headstrap Issues

I have been in contact with customer service for a month, trying to get a headstrap replaced. Despite the multiple different answers, it seems like the reason for the delay is to resolve the issue with the headstrap cracking. I cannot get any specifi...

awoka by Explorer
  • 496 Views
  • 1 replies
  • 0 kudos

Quest 2 still says v27...

So my quest 2 still shows v27. Has v28 rolled out for everyone yet? Today is April 14, 2021 @ 3:39 in the afternoon. I restarted the headset but still says the same thing for the version and says “no updates available”.

Broken controllers

I have issue tracking I did everything with the help of amazon customer servicers but nothing worked I desperately want to but right and left controllers for oculus quest 1 but there is no place that shipping only controllers to IsraelI don't know wh...

Poker stars vr

I bought unit a tournament and before it really started I got a message saying reconnecting and it never did and took my tokens do I get them back ?

Game

I bought the same app twice 

Nea_green by Honored Guest
  • 372 Views
  • 0 replies
  • 0 kudos

Setup No Wifi

I'm from Portugal, my Oculus arrived today, I can't do the installation because Oculus can't detect my Wifi network at home. I can't play, I can't do anything, I just spent money and it's standing there. Can someone help me how can I connect to my ho...

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ILorex by Honored Guest
  • 192 Views
  • 0 replies
  • 0 kudos

Right controller tracking

This is NOT an issue with tracking in general, as the guardian and the left controller work swimmingly. The right controller however, just won’t be tracked. It says “right controller not found” and I can’t do anything. Even though it says that, I can...

CoIIino by Honored Guest
  • 456 Views
  • 2 replies
  • 0 kudos

Quest 2 left with rash

Hi all, I bought my quest 2 from Amazon after owning a Rift S and PSVR and I’m loving it. The only issue is that both myself and my son are left with a rash on out cheeks after playing for only 20 minutes. This rash however is still there after 3 day...

Forgotten Unlock pattern Oculus quest 2

Hi, I know how this sounds but I have simply forgotten my unlock pattern. Very strange as I was playing two days ago, no problems then yesterday I am completely blank. I've tried everything. Please help as I cannot find a way to unlock my headset.

Oculus quest 2 v 28

My oculus quest 2 dosen't update to v28! I read that it would be released on 19th, but i still dont have the update at 01:54 AM Pacific time. What do i do? I cant find the update link for the .zip file to manually download the update.

Games opening in oculus home instead of opening in steam vr

I would like some help from you, oculus home stays running in the background. Even there, calm down.But some games that I open in steam vr end up starting at oculus home automatically, I wanted all steam vr games to open in the steam itself, any help...

Can't seem to remove all oil from lens

So I have used a microfiber cloth and a lems pen.. white colors still looks streaky.. what else can I do? This is very frustrating when I can see light pouring off of things.. 

Lithell by Honored Guest
  • 192 Views
  • 0 replies
  • 0 kudos
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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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