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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 81562 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus Go - Avatar Won’t Setup

Hi All, A new Oculus Go user here. I can’t get my Avatar setup within the headset. It takes me to a set of avatar images and it gives you an option to select ‘randomise’ and the app crashes. I have rebooted the headset but the same thing happens. See...

Neues Handy

Hallo zusammen, ich musste mir ein neues Handy zulegen, und nun klappt nix mehr. Meine "Gear VR" bekomme ich nicht mehr ans laufen. Alle Zugangsdaten sind vorhanden. Musste von einem "S8" auf ein "A12" umsteigen.

Rumfuchs by Honored Guest
  • 1036 Views
  • 1 replies
  • 0 kudos

white screen

Hey all does anyone know why my Oculus Quest 2 has a white screen and won't boot up?

Cannot login

So when I enter my password to oculus account (after logging into Facebook) (on my iPad) the buttons just go hah no u can’t press me ima slide up now (photo linked)

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7331 by Explorer
  • 765 Views
  • 4 replies
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360 photos blow up scale

Can some one resolve this issue when I watch my 360 photos on phone it works perfectly fine even the cheapest Vr head set gives me good results but when I watch on oculus rift s the scale seem too big as I am standing 10 feet high on floor and every ...

Beat Saber Stutter whenever crossing sabers? Rift S

Weird problem...I just got a Rift S for my wife, and whenever I'm in Beat Saber I get a stutter when the sabers touch. At first I thought it was a fluke, but then I pulled up the Oculus Debug Tool and looked at the Performance HUD in App Render Timin...

Apps Not Showing

I've had some apps for a while on my Oculus Quest 2, but they all disappeared! I think I had around 7, and they're all gone, and whenever I try to enter the store to check, it doesn't let me into the store, I think there's an error. The last thing I ...

HELP! Oculus Button Isn’t Responsive Not Responding

I just bought a 2nd Quest 2 for my kid so she stops taking mine! It’s only maybe 3 days old and the Oculus button doesn’t respond. It won’t exit any games or apps without having to restart the Oculus. I checked the batteries in the remotes and there ...

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Quest 2 initial switch on lag.

HI when I first switched on a new quest It was ok until you get to the part to pair to your phone, after I had paired and put the headset back on I had major Lag, the image went like a slide show and the sound clicked and popped , Major stuttering, I...

Oculus Quest 2 Casting BT HH2

Hello I have a BT Home Hub 2I cannot separate the SSID’sMy chrome cast is hard wired so that’s no problem. When my Oculus is connected to 5Ghz it drops the casting when on 2.4Ghz it works perfectly. Does anyone know if there is a way to tell the Ocul...

Anonymous by Not applicable
  • 717 Views
  • 1 replies
  • 0 kudos

My games aren't updating

Every time i try to update a game, it doesn't progress. It shows the updating tab but it does not make any progress. This is for the quest 2 btw

Vindixin by Honored Guest
  • 357 Views
  • 1 replies
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payment

can i change payment. whilst being on my oculus quest?

deeznut99 by Honored Guest
  • 465 Views
  • 2 replies
  • 0 kudos

Quest 2 Grey Screen on boot

Need a bit of help here- My Quest 2 just upgraded to v35 and now when I turn it on it goes to a grey screen and gets stuck there. If I hold/tap the power button I get sound and three dots but nothing else. Factory resetting it works to get it to boot...

Henry, Creed, Arizona Sunshine is this app, not games?

Dear support I'm use filter for quest 2 store menu.After I filtered I get list with different app, but in this list I can see many games like Henry, Creed, Arizona Sunshine and others.Can you pls fix this?I will be happy to see Chat VR in this list, ...

Refund ocean rift

My app will not allow me to return ocean rift vr. I purchased this app two days ago and used it for an hour. I have tried it and do not like it. I tried the provided instructions and it did not work. Then i got kicked out of setting a support ticketp...

pvgroves by Honored Guest
  • 316 Views
  • 1 replies
  • 0 kudos

Oculus Quest says it's corrupt

When I try booting up my quest, it says that the device is corrupt and can't be trusted. I think what caused this was when I was updating but the update got stuck for hours so I factory reset. After the factory reset happened, the message started app...

Display port not recognized now... :( Rift S

Hey all. Unfortunately I went to plug into my Rift S today. Its been about 4 months or so since I've used it and the USB connects but the display port isn't recognized. I finally was able to get the display green check on setup.. then the sensors wer...

Anonymous by Not applicable
  • 917 Views
  • 5 replies
  • 0 kudos

$60 referral credit on quest purchase today

If I buy a quest 2 today with a referral link, will I still get the $60 credit even though the promotion ends today? I obviously won't be able to activate the headset for a couple days.

HidSquid by Honored Guest
  • 1354 Views
  • 2 replies
  • 0 kudos

Still no v32 or v35 sync for my media

Haven’t gotten the syncing update for my oculus quest 2. I’ve had my quest since it hit stores and I have been playing throughout the time period. yet I still haven’t been rolled out the media sync? Has anybody else had this issue?

Stubbss by Honored Guest
  • 308 Views
  • 1 replies
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Oculus problem

So i started my Oculus in a while and i have a small dot on the top left of my screen and a big line with a flash on the end what am i suppose to do i joined games i air linked and it didn't go away so am starting to think that its a problem with the...

SyfeBeat by Honored Guest
  • 367 Views
  • 1 replies
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FPS Issues and Extreme Stuttering While Wired

The initial process is fine, but as soon as I launch any Steam VR game, my frames drop dramatically and the game becomes unplayable almost immediately. Every other frame is black, the screen does not track where I'm looking and the game I want to pla...

how to use credit in the shop?

hi. after buying the goggles, I got a credit for use in the store of 50 euros.How can I use it?I can't buy any game because the games are sold in dollars, not euros ..: S.nor can i use it to buy accessories. please a help.

kkrz9761 by Honored Guest
  • 381 Views
  • 1 replies
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Hardware Suggestion

I really think a dedicated mute and unmute button would be really nice, this could also be implemented with software with just a keybind

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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