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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 51645 Views
  • 111 replies
  • 6 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Second hand Quest 2 Box missing

Hi, I want to buy a Quest 2 on the Second hand but the seller said that he threw away the exterior box of the headset and just kept the cardboard box. I know that there is a SN on the box wich is asked when you contact the Oculus Support team. Is thi...

Ocules quest 2 fan problems

Ocules maby make it where we can open the ocules quest 2 and repair the fans or maby repair them for us or make a store in my country

coolsos by Honored Guest
  • 208 Views
  • 0 replies
  • 0 kudos

Connect multiple oculus to a single account

Hi, can I connect multiple Oculus glasses to one account? Do I have to have glasses for a mobile phone?I have 20 oculus glasses to configure but when I start it asks me for a mobile phone to link, how can I avoid this? Clearly do i need to manage all...

Unauthorised payment

Oculus have taken £39.99 out of my bank account, I’ve rung my bank and they said it’s a subscription I haven’t authorise it does anybody else have this and what is it for?

Ski_60 by Honored Guest
  • 530 Views
  • 1 replies
  • 0 kudos

New User

I just received the Oculus 2 and would like to use it for travel, not so much for games. I understand Google Earth VR is very good for this purpose, but I don't know how to install it, or run it, and are there other things I need at extra cost?

Окулус для ПК

Всем привет!Не могу подключить Окулус квест 2 к компьютеру.Устанавливаю программу. Запускаю... и пишет Can"t reach Oculus servis. Пожалуйста, перезагрузите свой компьютер. If that doesn't work, try repairing your Oculus App.Перезагружал, переустанавл...

Its been 10 days and I still cant get Oculus to install

So for some reason Oculus decided to uninstall itself when i tried to repair it, which it told me to do, and now it wont let me reinstall it. Ive tried restarting, reinstalling, deleting files, safe mode, reinstalling the installer, giving it admin p...

Reepus by Explorer
  • 1453 Views
  • 2 replies
  • 0 kudos

Quest 2 Returns: "Shipping From" address

I would like to return my Oculus Quest 2 (I'm still within the 30 day window after buying it) because it causes me to experience depersonalization or derealization after using if for ~30 minutes. I have a few questions about what happens when I submi...

jonatm44 by Honored Guest
  • 505 Views
  • 0 replies
  • 0 kudos

Stuttering issues on Link, AirLink and VD using Quest 2

I've had pretty bad stuttering issues ever since I got my Quest 2. Whenever I move my hands or my head using Link, AirLink or VD, the motion will be very choppy. Not the framerate though. This only affects the refresh rate of my body moving in VR. I ...

Oculus order

I ordered an oculus from a friends email using my pay pal but would like to cancel the order

Jesse_64 by Honored Guest
  • 438 Views
  • 1 replies
  • 0 kudos

Sensors not detected

I recently took my rift CV1 setup to a friend's house, and when I got home, the sensors weren't detected anymore. Tried reinstalling the Oculus app, reinstalling the drivers from the support folder, switching USB ports, trying USB2, nothing works. An...

zak_ray by Honored Guest
  • 373 Views
  • 1 replies
  • 0 kudos

Hi

Does anyone know how to reset pin ? 

Mrpooopy by Honored Guest
  • 316 Views
  • 1 replies
  • 0 kudos

Oculus quest 2 link

I got a party link cable on amazon with a usb 3 adapter and the usb type c as well. It says connected but with usb 2 even though my pc has the usb symbol for the usb 3 with the SS and every time I try to connect to oculus rift store it just brings me...

accidently removed my device

Hey, so I have a bit of a problem,I was not only having problems trying to stop my Rift S from disconnecting randomly during gameplays and I accidently removed my device from my profile and now I can't use my headset due to my stupidity. Is there any...

Tetris Effect: Connected Crashing Oculus App

So, I've run into a rather strange problem that I would like to get some help on. I recently installed Tetris Effect: Connected via the Microsoft Store, and started having some trouble with it almost immediately after I began playing. It would let me...

Setting up Gear vr

I had an old Samsung Note 4 sitting in a drawer and bought a Samsung Gear VR Innovator Edition. I followed the instructions to log onto Oculus and sign in with FB when I first clipped the phone to the goggles, but I still get the same response to sig...

svamorris by Honored Guest
  • 491 Views
  • 0 replies
  • 0 kudos

[SOLVED] Rift wont connect hdmi or usb3

so heres the issue. ive had a oculus rift for 11 days and suddenly today i restarted my computer and the headset wont connect anymore. To clarify before today my headset would connect to the usb3 and hdmi without any problems and ran smooth. Now afte...

Harthus by Explorer
  • 47430 Views
  • 36 replies
  • 0 kudos

Resolved! Oculus 3 dots and controllers in ground

I just got back on my oculus to discover one firmware update and two driver updates. I did all of these, and all was working well for some time. I unplugged and replugged my oculus because my mic wasnt working, and the entire thing went to a static s...

TopazV by Explorer
  • 4683 Views
  • 11 replies
  • 2 kudos

New user

I'm brand new to this whole thing. My son used to set up Dreamflight for me to play. He's passed away and I would love to revisit that game and memory. I bought a used Samsung Gear VR and have a Samsung phone. When I tried to buy Dreamflight, it said...

Oculus Quest 2 - Pairing Problem

where do I put in the pairing code? (both PC app and mobile app have absolutely ZERO option for inputting the code) "unable to communicate with oculus quest 2""location access is needed for blah blah blah" ALL OF THESE I HAVE GOOGLED AND TRIED EVERYT...

Anonymous by Not applicable
  • 1021 Views
  • 1 replies
  • 0 kudos

Family Sharing between Quest 1 and Quest 2

Last year, I bought a Quest 1 and over COVID, we bought quite a few titles and this was almost entirely used by my son. This year, I bought a Quest 2 and was looking forward to app sharing since all the titles I had were for Oculus Link with my PC an...

FunkyBlue by Honored Guest
  • 400 Views
  • 0 replies
  • 0 kudos

Built-in Virtual Desktop Blank [Rift S]

Not sure if anyone can solve this but when I open the Rift S's built-in virtual desktop tab all I get is a blank window and a lot of lag. I've tried restarting everything but that hasn't helped.... This also happens with apps within the Rift like vir...

1509ARL by Explorer
  • 4892 Views
  • 13 replies
  • 3 kudos

Rift S Support

Okay so i have been through every fix that i could find through this and through google and YouTube i cant find a fix but my headset cant track the sensors but my ports are working and the headset isn't broke we tried it on 3 computers and it worked ...

Oculus home empty

I logged in my oculus home and was empty.I tryed do a new home but say me "that object is used in another home go to and try to recover it".WTF.. Help me plz i spend a lot hours decorating it and dont want do it again.

Tumyue by Explorer
  • 808 Views
  • 2 replies
  • 2 kudos

Cant pin media anymore.

I used to be able to play pokerstars vr and sit back and pin my desktop to the world so i could watch netflix while playing a few hand. now whenever i have netflix or hulu up it gives me a black screen where the movie should play.. audio still works,...

pezkiller by Honored Guest
  • 540 Views
  • 1 replies
  • 0 kudos

Made a purchase but no email receipt

I went online and made a purchase for an oculus quest 2. I checked my email and there was no receipt. I called the bank and they had put a hold on it. I told them that it was me and they said that since I have clarified that it was me it would make t...

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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