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Resolved! (Not Resolved) Known Issue - Boundary not saved | Stuck in Passthrough

I have a brand new Quest 3. But it is giving me problems with boundary settings. often when I turn it on it comes up in pass through with no settings or way to get into the apps or settings. Rebooting eventually gets me a message to create a boundary...

adgilcan by Honored Guest
  • 3639 Views
  • 78 replies
  • 5 kudos

Resolved! (Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Can't Re-install Oculus App.

I'm having this problem where when I try to re-install the Oculus app and move its file location from C drive to E drive, using instructions given to me on the oculus support page, open the application after follow the instructions leads to a message...

Grummy by Sightseer
  • 157 Views
  • 0 replies
  • 0 kudos

Beat saber not updating: oculus quest

so my beat saber won't update. well, it sort of does, but then it gets stuck in the installing phase. I don't know if it takes like 30 minutes to install or something, but I've let it run for maybe 5 minutes. its been like this since the OST3 Update,...

Guardian slightly diagonally

Hello,I have the problem, that the Guardian Grid is everytime slightly diagonally. This is actually pretty annoying because I stand then in games slightly diagonally as well. Is there something that I can fix this?

Oculus Rift S HDMI and USB 3.0 Problem

So I unboxed the Oculus Rift S, plugged in everything it came with, plugged in the sensors, and I am apparently missing something. I went to set up the touch controllers and shows I don't have an HDMI cable and 3.0 cable plugged in. I checked the box...

Faulty Rift S

I think I got a bad unit. Everything was working great up until a couple hours ago. I was playing Skyrim and I noticed the screen flashed what I can only describe as white noise. It flashed for only a second. Since then it flashes this white noise on...

Rift CV1 serious vertical bounce display/tracking problem!

After a period of not using i reconnected my Rift CV1 to my computer again a few days ago. The software was still installed.Initially The Oculus software did not recognise my headset both USB and HDMI.After a lot of messing around deleting and reinst...

Oculus Home Items

I cannot grab any items in my home storage area to place them in my Home.you know, the items you get for playing in VR.. Cannot grab any of them. Any ideas on how to fix this.. Much appreciated for any guidance.. Thanks

Resolved! I cant proceed further in Oculus Home setup (in VR).

Hello ! Everything is working fine except when I am in OculusHome there is a Welcome screen (with few dots on the bottom side / black white)and I can't continue to setup my home. The oculus remote doesnt work and theXbox One controller that I have al...

Need a way to contact someone

I have basically had issues for a vast majority of the time ive had my device and cannot seem to get any proper help. Im looking for someone other then creating a support ticket who I can email the details I have been facing with everything but I can...

jgallin by Honored Guest
  • 136 Views
  • 0 replies
  • 0 kudos

cv1 headset cable needed.

I just bought a cv1 off ebay, after falling in love with a friends cv1. I got everything for a steal except it didn't come with a cable. I figured i could just buy a new cable... Little did i know how expensive the cables are.... I work at walmart, i...

Can't buy Beat Saber Packs. Why?

Hello everyone, I've decided to expand my library of songs in Beat Saber. So I wanted to buy some song packs.First I tried to buy the packs ingame. It told me something wasn't updated and that it would send me an E-mail to resolve it.This is literall...

AtotehZ by Honored Guest
  • 2569 Views
  • 1 replies
  • 1 kudos

Oculus Quest Transfer game saves or backup game saves

I am almost to a very much hard worked for goal and all of a sudden my Oculus Quest is charging at about 8% every 2 hours. I want to take it back as I still have warranty but I don't want to loose all of my games progression. So is there a way to tra...

Error performing query

HiJust set up my new Quest headset and all is fine until I try to purchase a game, I get the above error.Can anyone help with this?Many thanks,James.

(Rift CV1) OculusClient wont update

The download % never goes past 0%. Nether the pause download button or the x button does anything. It has been like this for a while now.I also get this message whenever I start the client:Should I just re-download the oculus client or?

X606 by Sightseer
  • 173 Views
  • 0 replies
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Oculus Rift S software crashes

The software itself occasionally crashes, and when it restarts the tracking is all whack, as in the UI menu follows the screen wherever you look, the only fix for it is to open up task manager and turn off the oculus runtime, same issue happens when ...

Pixels not working! Warranty options?

Some pixels in the display of my Oculus Quest headset aren't working (While using, really seemles, but I am still a little bit set up) . I could get a new one, repair it or get a refund due to the warranty. I took a support ticket and I am waiting. S...

GGinso by Sightseer
  • 277 Views
  • 1 replies
  • 0 kudos

Oculus Rift S keeps crashing

Hi, I recently bought the rift s and the applications keep crashing about 10 min in even when im just on the home screen looking around. Audio would give a small shriek and then black screen with the led turning orange. Sometimes the application I ha...

Xxblur by Explorer
  • 4159 Views
  • 9 replies
  • 1 kudos

Frame rate

I’m curious about the low frame rate I’m unable to overcome with my oculus rift while flying X-Plane 11 flight sim.My setup:intel Core i9-9900K cpu @ 3.60 GHz 32 GB Ramwindows 10 64 bitx64- based processorTwo RTX 2080 Ti GPU’sthe best frame rate I ca...

Rift CV1 sound too low

Hi people. I used to play on the CV1 with the volume at 30%, because anything higher would totally destroy my ears. Since a few weeks ago, I started hearing some random crackling on the headphones, I didn't pay much attention because it was perfectly...

How to stream from phone to smart TV?

I want to know about casting my Quest on TV, can I do that through my Apple TV or do I need Google Chromecast to do it?Also, on the contrary, can I stream movies from Apple TV to my Quest?Thanks

saracova by Honored Guest
  • 534 Views
  • 2 replies
  • 0 kudos

Oculus Desktop App Crashing (so can't use Rift)

It looks like I am having problems similar to other people and subsequently to automatic software update.Rift was working fine last night, Oculus App would not start tonight.When I loaded the app, I could see it opening for a fraction of a second the...

Treekys by Explorer
  • 7448 Views
  • 35 replies
  • 0 kudos

Oculus Start Forum Not Available?

It seems I have an issue, I am trying to view a link sent to me in an email via the Oculus Start program for the Oculus Start Forum, however when I attempt to view the forum it appears blank with no discussions found, I am guessing that I am missing ...

Oculus rift S not functioning after a week?

Hey guys, I built my own PC about a month ago, and here are all my specs. I just got my oculus rift s about last week and everything works fine until yesterday. Whenever I plug in my displayport directly to the XFX rx 580 GFX card with Oculus opened,...

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locky_Y by Honored Guest
  • 289 Views
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Rift S Glitch in Marvel Powers United VR?

There is a strange glitch I am experiencing in Marvel Powers United with the rift s. All 3d parts of the game display normally, but for a lot of the 2d elements, in the right edge of the right eye display all 2d elements are smeared. For example, all...

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