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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Huge desynchronization when connecting to PC with Oculus Quest 2. Tried everything.
Hello everyone, i have some real big problem, when im connecting my headset with my pc i have real huge desynchronization, low-fps, my controllers and my view is freezing so hard that it's impossible even get in the settings. maybe im doing something...
J'ai tout perdu
Bonjour suite à une mise à jour aujourd'hui je n'arrive pas à lier mon casque comme il me demander avec leur code a 8 chiffres/lettres J'ai fais comme il le demander de restauré mon casque et puis arriver à la fin j'ai plus aucun jeu sur mon compte J...
Oculus Quest 2 controller blinking and not connecting
I've had my oculus quest 2 since maybe march and about 2 weeks ago my left controller started blinking SOS, so I looked up how to fix it and I've tried everything besides factory reset because that's never fixed any of my problems before. The app say...
Unable to log into headset
Hii am unable to log in with my headset. The app is fine and logged in with our family email. However my headset is asking me to log in with my Facebook email. Which is sooo old and out of date . It won’t let me switch account . The username field is...
Why cant I download horizen worlds
I'm on my quest and can't download horizen worlds even tho my freind who lives down the road and is the same age can anyone know why?
Controller broke
My right controller is broken is there anything I can do
Oculus mobile and linking a oculus quest 2
So basically tried to link my oculus quest 2 to my oculus mobile app and I think I bugged my headset since it doesn't actually link and when I try to link it again it does show up but it doesn't work How do I remove the bugged one from being linked t...
Resolved! Referral Code
I bought an oculus quest 2 and had the referral code sent to me. Followed the link and set everything up and neither of us got the $30. Sent a message to admin on here 2 weeks ago with no response. Who else can I contact about the referral?
Resolved! I can't use anything in my Oculus.
I keep getting the message to go to meta.com/device and enter a code. I do that and my computer tells me that I can now return to my headset but when I go back I get the message that my code expired and that I have to put the new code in. I do that a...
Quest 2 connection issue
I have had my quest 2 for a while and use it often. I tried to play an online shooter and said it would not connect yet I go to settings and says I'm connected. I try other games online and same issue. The weird part is that I can use the browser sti...
friends
My friend is having a problem wich prevents her from adding new friends, inviting friends into groups, other people adding her, friends cant text her, she cant invite people (and she cant be invited) in games that require a oculus invite like echo et...
Gather Logs Error
When I hit go and it finished I got a reall long error it was a "Error uploading bug report" and said a ton of other stuff is there a way to fix this. let me know if you need to see the error log.
Performance degradation when using OVRPlugin with OpenXR backend
We have observed performance degradation when using OVRPlugin with OpenXR backend. But to use the passthrough feature, the OpenXR backend is mandatory.Is it possible to achieve the same performance as of Legacy OVRPlugin with OpenXR backend as well? ...
Help! Link crashing every 10 -15 minutes!
Spoiler (Highlight to read) This problem has only recently started happening to me, I will boot up a game and play it for about 15 minutes and coincidentally whenever I'm about to accomplish something Link will freeze and I will see a still image of ...
How to fix a bricked oculus
My oculus is bricked and wont turn on what can I do
Low Oculus link framerate
For some reason, when i use Oculus link (USB C cable) to my PC the framerate of my headset (Quest 2) drop to around 5 fps, i've tried launching Boneworks on steamVR, the game in my PC ran perfeclty at max graphics, but the headset had the same 5 fps,...
Resolved! Quest 1 not loading anything after merging Facebook and Meta accounts
Hello, I have been using my Oculus for a few years and yesterday my computer made me merge my Facebook and Instagram into a "Meta" account or something along those lines. After doing that merge, my Quest 1 will no longer load anything. I can get into...
Error when trying to make multiple accounts Quest 2
I am trying to add 2 more users to my oculus and when I go to do it and press the add accounts button it comes up with the Meta code and when I put it in it says error, try again. I have already linked the headsets with new Meta account. I have 3 hea...
Sync media to phone
im having trouble syncing my Oculus quest 2 media to my phone, the cloud icon isnt. in the files app and the three dots are grayed out. Can someone please help me .
Doubts about PCVR resolution
Hi,Have some small questions about resolution. Trying to play Elite Dangerous on an RTX 3080 with Quest 2 Air Link, what would produce better quality and performance? Setting res at max on Oculus software and then upscaling through the game to that r...
Purchased not playable on PC
HI there, I just purchased the following game as it was marked as Cross Buy: https://www.oculus.com/experiences/quest/2439217169469931 However, I just went to play it on My Oculus Rift CV1 but the game doesn't appear in my PC Oculus library, even tho...
Beat saber
Hi have not long had a oculus quest 2 I won in a competition and have not received or noticed the free beat saber can you help please
Issue of initial setup Quest 2 produced last year
I've bought Qculus Quest 2 from local dealer and find it was produced in 2021 year end. During the initial setup, the headset reports 'limited connection' after connecting to WIFI. Normally, we need to use app to pair the device to complete all setti...
Having to repeat guardian request
I have had to repeatedly ask permission to play contractors, this has made me not want to buy 17+ games if I can't even play them.
Can't install Beat Sabre Update
An update for Beat Sabre appeared on my Quest last night, but when I attempted to install it, it said the installation failed.I suspect that this is because I have custom songs installed. Fair enough.So I thought I'd uninstall Beat Saber and install ...
Multiple profiles
I want to find out if I can have multiple profiles on my quests.I purchased 2 so we could play games together but I can not add a friend if it has my name. Is there a way I can achieve this without making a whole new account? Or do I need to reset 1 ...
organize 360 media into albums and view them
Hi, does anyone know of a way to organize photos and videos in the Quest 2 headset. I copied the 360 photos, with folder structure, into the Quest 2 headset by USB connection from PCI tried the File app and TV appthe File app can navigate through fol...
Sending links through messenger
Hello! I recently tried to contact meta (oculus quest) support with a single question. However, I cannot seem to find the tickets or support threads anywhere and the website is deceptively shallow in terms of finding what you're looking for. Anyway, ...
Change to Meta
I really stuffed up my conversion to Meta. I must not have followed the steps appropriatly. After becoming quite frustrated with the process, I decided to reboot the Oculus, delete my account, change my username and then make a cup of tea. I now have...
Meta
It was stated that with the meta account I would no longer need Facebook for access. I deleted my Facebook account it States I have 30 days to change my mind or I will no longer be able to use my oculus and I will lose all my apps? Do I still have to...
