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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus Quest 2 Controllers wont turn on

My Quest 2 Controllers won't turn on. Unpairing and trying a repair won't do anything as the controllers don't turn on. I've changed the batteries, recharged the batteries, restarted my Quest 2. The controllers don't even show a light.

I can't download the game

I can't open and download the hand physics lab game, I spent 10 euros now writes synchronization and I can't open the game, there is no such thing in other games, I decided to delete the game, but I can't download back writes synchronization and eter...

Kirill673 by Honored Guest
  • 374 Views
  • 1 replies
  • 0 kudos

8GB - RTX 3070 ti laptop Acer

Hi, i am looking on new fancy laptop Acer AN517-55-756P. Can you tell me, if will be possible connect it by cable or air link with oculus? I have VR third day, so i am total newbie about that. Thanks.

Jirik04 by Honored Guest
  • 1055 Views
  • 2 replies
  • 0 kudos

Resolved! Regret referral

I just activated a referral link from YouTube but my friend also has one so is there any way I can cancel the other referral link?

QASIM033 by Honored Guest
  • 733 Views
  • 2 replies
  • 0 kudos

Oculus Quest 2

Is there a way to track ur oculus and find it or see where the last place it was because I recently lost my oculus and can’t find it anywhere

Maddie200 by Honored Guest
  • 584 Views
  • 2 replies
  • 0 kudos

Gorrila tag won't t let me purchase

Whenever I try to purchase shiny rocks I'll get Into the screen to purchase it but I can't click on the purchase button. But when I try to buy an app off the store it works perfectly fine. I don't know what to do about this.

Help pleaseeeee

Every since I connected my oculus quest 2 to my Facebook, I haven’t been able to open anything on my oculus.. nothing works pleasee helppp

Oculus Support for their Supernatural app

I contacted support on July 16. After 10 days, the problem still persists. All support was willing to do was give me a $15 credit and told me to just not use the app. That is mot acceptable! i downloaded Supernatural on my Oculus 2. I selected the an...

C5AD0EDD-2CDC-4B0A-8630-03AC01861312.jpeg

Supernatural

Tomorrow will be one week since I have been trying to access the app. I have spent at least 15 hours on this issue. I consider myself to be reasonably tech savvy. After uninstalling and reinstalling countless times, I did a factory reset on my headse...

StarCHam by Explorer
  • 1606 Views
  • 3 replies
  • 0 kudos

Files dont appear on unknown sources

When I try to download the files over and over again and it doesnt work I have unknown sources on but when I download the files they dont go on to unknown sources

Yeetman_1 by Honored Guest
  • 1001 Views
  • 2 replies
  • 0 kudos

3 dots then black screen with Oculus Quest Link

Using a cable confirmed working by others (Amazon Basics USB 3 3M) and GTX 1650, 16Gb, Ryzen 5 3550H based laptop I'm having problems launching Quest Link! Headset is recognised and passes text in Oculus Desktop software and prompt appears in headset...

Oculus 2 involve multi player dont work

Dear Community, I am able to connect oculus 2 successfully online via my wife. Able to download games, plz arch YouTube VR. Few months back not sure what happen but all games that require multi player ( for example game gorilla Tag shows error,{ Unab...

Can´t see the updates on service/support request

Via. support (Få support | Meta Store (facebook.com)We submitted a case, and then get an email notification that support #, is updated, but no link to the update, and upon writing back to support with question: "Where do we see the support update? " ...

workroom

when I try to schedule a meeting to the calendar nothing is active for any input. What am I doing wrong? I'm just trying to learn to use this and it does not work. Can any one help?

Anonymous by Not applicable
  • 772 Views
  • 2 replies
  • 1 kudos

I didnt get my $30 store credit

I used my friends refferal link and bought my oculus but never got the 30 bucks. I activated my VR and everything too.

Goop1e by Honored Guest
  • 429 Views
  • 1 replies
  • 0 kudos

Head strap broke

My standard headstrap for quest 2 broke. Can I get a replacement?

blucmal by Honored Guest
  • 578 Views
  • 2 replies
  • 0 kudos

Quest Link failing to connect after v42

I have been using my official link cable ever since I got my quest 2 in May this year. My system has a rx6000 paired with 5600g with 16 GB of ram. Literally the day this update rolled out to my headset Oculus Link no longer works for me. When I am on...

iXtra by Honored Guest
  • 502 Views
  • 0 replies
  • 0 kudos

Accessibility for stroke victim? One-handed use?

I recently suffered a stroke and lost the use of my right hand. Today, I took delivery of a new Oculus Quest 2 and I am having a devil of a time using it with just my left controller. Is there a setting that will configure the left controller for all...

Guardian keeps crashing

Whenever I power up my oculus, and try and set up my guardian, it just keeps crashing over and over again not letting me play, I've tried rebooting it restarting it cleaning the sensors but with no prevail every time I put the head set on I'll set up...

Broke my headset

I broke my headset so I bought another one. How do remove the broken headset in my account make the new headset my only one on the acc?

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

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