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Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
  • 89 replies
  • 20 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page ( Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...


New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

App Sharing

I purchased a new Oculus Quest 2 device after doing a factory reset and returning a previously purchased Oculus Quest 2 device. While setting up the new device, an error message popped up stating that app sharing was still activated on another device...

Supernatural login issues

Hey all, I just bought a quest 2 and a second quest 2. I signed into one account so I have access to all the same games instead of purchasing twice. This has been good and now bad at the same time. Worked fine for most stuff but now I am encountering...

Phone warning won't work

So I'm trying to enable Phone Notification on Meta Quest app but it's keep loading. It's been doing like 5 month and Meta didn't solve this issues. I already reinstall it but that didn't work either. Any solutions?

Vr doesnt appear

I Have my new Oculus quest 2 i wanted to connect it with my pc and use mods But sadly not over Link Cable or air Link It doesnt appear on data i Tried it on 2 Diffrent Computers, any ideas?

Replaced graphics card,Vr not happy.

Hi,I have a Gigabyte B550M Aorus Pro P motherboard,with a Ryzen 5 5600X CPU,32 GB ram running Windows 11 Pro.I’ve got the RTX 3060 gpu and it works fine with the Oculus Quest 2.I decided to upgrade the gpu with a RTX 2080ti .An example Assetto Corsa ...

Really Bad Problems with Quest 2 link

I have had my quest 2 for about 3 weeks now. I bought it so I could mostly play some PCVR games however my experience with it has not been good. When I first started with it I was using a very cheap USB c to USB a 3.0 cable but I have had very bad pr...

Aldrone by Level 2
  • 3 replies
  • 0 kudos

friend, can’t log in

I am reporting on behalf of my daughter, Ariel.Anais she cannot get into her account. She opened with her Facebook using her phone number and it keeps giving her an error message like she does not have an account. She’s had one for over a year and wo...

iOS meta app location services

So after I finally got the meta app to log in (safari block all cookies ... weird), now the app is finally ready to pair with the quest 2. Only it does not work. Bluetooth shows quest 2 connected, it lets me put in pairing code (sometimes detected au...

grembel by Level 3
  • 7 replies
  • 1 kudos

What would be causing these bitrate spikes?

Using air link's "oculus link" debug tool overlay, i can see that my connection refuses to stay consistent. the wildly changing bitrate results in crazy jitters on my hands, walls and objects in game.PC:5600x AMD CPURTX 409032GB 3200 mhz RAM Equipmen...

Quest 2 refusing to pair

hello, im having problems with my quest 2, after a factory reset it refuses to pair with my iphone 6s, i also heard im not the only one with this problem. Because others are having problems paring their headsets with their phones even though it has a...

Resolved! Display malfunction

I've had my quest for less than a year and I'm getting this weird display issue. I'm wondering if anyone else has experienced this. It happens when the device is on no matter what you're viewing. Including startup. I use my headset lightly and I'm wo...

Nick_hf by Level 2
  • 2 replies
  • 0 kudos

Forgot pattern

I think o forgot my pattern because when i entered my oculus quest 2 i try my pattern that its hard to forgot and It says"Se produjo un error un intenta de nuevo"Or in englishAn error occurred please try againBut then i checked a place i have the pat...

oculus quest guardian

so i've had the OCULUS quest for around 2 years now and no problem, suddenly i get an update and since then my guardian has been glitching out like crazy. It wont stay still for even a few seconds, it moves up and down and even changes position like ...

Controller Update error

Hi,Unable to pair headset with controllers.. keep flashing "Controller Update Eroor .. Contact Oculus Support".. Also a code 36006 is flashing on top of screen..This issue has been going on for almost 3 months now, but I've been on travel since and h...

New Headset Not Working

Hi, my headset developed a fault and was under warranty and so was replaced. The replacement does not connect to either the controller's or the app. I have tried everything the support team suggest but no change. Now, weeks later I am sitting on a us...

Resolved! Invite link for credit

Hi, recently One of my Friends bought a Oculus quest 2, before activating It I senti him my link for the 30 dollar storie credit, he clicked the link, brought him to the add device Page and the he connected the Quest 2, but neither of us got the 30 d...

quest 2 order has been canceled.

I am trying to buy Quest 2, but my order is keep getting cancelled. I was trying to pay with cc and paypal and every time my order get canceled in 2 seconds after I creating it.I am trying to buy Quest 2 at

Décrochage manette

Quelqu'un sait-il si la position des manettes est reconnue lorsqu'elles sortent du champ de vision ? Par exemple, dans "First person Tennis" si la balle arrive à droite et qu'on regarde à gauche on ne peut pas la frapper.

Unable to log in

I was trying to connect my Quest 2 to my pc , But I have no accidentally logged out of my mobile app and I only have access to my account through my Quest 2 as I don’t remember the email or password I have used to the account although I know the user...

change timezone OR change time on oculus 2

I bought the oculus in Montreal 14 months ago. I moved back to Vancouver 13 months ago.I have not been able to change the time or the timezone to anything else than the timezone / time of Montreal.How Is This Possible?How do you change the time on th...

Acron - how to I cast

We just got our Oculus Quest 2 and understand that Acron can be played with several along other people in their iPhones. Does each person need the app on their phones and do they need to set up an account. I’ve tried searching numerous places and can...

Sign In Restart Loop for Quest

So I booted up my Quest, played a few hours no dramas and it asked for a software update, did the update and now I'm stuck signed out off everything, when I go to sign in, it accepts and restarts the device, brining back to a state of signed out. It'...

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