Get Help
Need a hand or looking to help others? Find answers and ask questions about your headset, accessories, and apps.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 99833 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Will a dedicated router help airlink stuttering?

I've been having trouble with airlink recently. Every time I play any game, but most notably beatsaber, I get these stutters and freezes that can last up to 1 or 2 seconds. The stutters happen at least once a minute and, even if it isn't truly unplay...

Oculus quest 2 casting doesn't work

Since this morning, no access to oculus casting with both of my Oculus quest 2. Other people in this situation ? It seems to be a problem coming from Oculusthanks helene

pc vr games to oculus

I am not familiar with the oculus app and all, so I was wondering if I could get my pc vr games on to my oculus quest 2 because I wanted to play with my friend on a game. Can I do this?

Resolved! Why isn't my system compatible?

I got a gaming laptop and I am tried both virtual desktop and air link on my headset. The system specs are an RTX 3050 GPU and an Intel i7 CPU. The computer is hooked up to ethernet, too. I also tested the steam VR capability test and it said the com...

Quicsy by Explorer
  • 4036 Views
  • 9 replies
  • 0 kudos

lost apps

The apps on my sons quest 2 have disappeared and I havent figured out how to get them back. They are on the app on the phone but when we try to start them it doesn't allow it saying error try again it is fully updated. They are on the app on the phon...

ulliam13 by Honored Guest
  • 269 Views
  • 0 replies
  • 0 kudos

I'm a Seattleite. Where is the VR coffee mug?

I can't be the first dude to want my coffee mug to show in VR. O_OIf we can finish making a game like Robo Recall... then we have had time to invent the VR coffee delivery system.

JCTrick by Honored Guest
  • 783 Views
  • 2 replies
  • 0 kudos

Oculus Quest Controler Drift

HelloI have the oculus quest and my left controller is suffering from joystick drift.I have been able to stop it for a long time by turning on a deadzone in steam advanced settings.But it is now so bad that it is at 90% deadzone and it still happensI...

Please give us the option to remove Apps from the Library

I've noticed that going on Four Years now, Oculus users have been requesting the ability to remove apps from their Library - not just Uninstall them. There are many legitimate reasons a user may want to remove an App from the Library permanently, and...

zk.VRing by Honored Guest
  • 1066 Views
  • 2 replies
  • 8 kudos

I can't seem to change the OpenXR back to Oculus

I wanted to use Oculus air link, when I realized I needed to change the OpenXR to Oculus, as it was SteamVR.I tried clicking "Set Oculus as active" but it did nothing. I tried troubleshooting it, and running it as an administrator but that did nothin...

I can’t install a game

When I tried to install it,it say that the installation had fail,After that,I can’t retry to install it,it don’t want.

Resolved! No referral credit after 30 days

Hello all . Ive done 2 referrals now and one has been over 30 days. They got their credit and since then have unfriended me on facebook. Meaning they no longer appear on my oculus app. Does this mean they have taken from me the chance to get credit a...

Apps

My Oculus Quest 2 has apps on it, but when I link it to my computer, the Apps don't transfer over? I am on the same account, so I don't currently know what to do. *edit* looked into it, and found Quest 2 wasn't supported cross-platform, my bad

ixHydro by Honored Guest
  • 459 Views
  • 2 replies
  • 0 kudos

Laptop: Alienware M15 R6 Compatibility

Hi, I was looking to buy a new laptop that, if possible, would be compatible with Oculus Link and Airlink for my Quest 2. It'd be an Alienware M15 R6 with the following specs. Any insight (or experiences from owners of a M15 or M17 with a RTX 30-seri...

NEHawks55 by Honored Guest
  • 626 Views
  • 0 replies
  • 0 kudos

Fixed air link 3 dots problem or crash on launch

This might not work for everyone but what did was when I paired and launch air link and got the endless 3 dots I clicked the power button on my quest 2 headset one time and waited about 30 secs after that I turned the headset back on and I ended up i...

EatMySoda by Honored Guest
  • 314 Views
  • 0 replies
  • 0 kudos

i need a refund,thanks

I applied for a refund, skybox, I purchased it and used it for no more than 1 hour.I can't apply for a refund in the mobile app, it tells me that I've exceeded my usage time.This is a mistake because the usage is only less than an hour.I am requestin...

Stuck on "Connect Your Headset"

I'm trying to connect my Oculus Quest 2 to my laptop.I'm in the connect device setup, it says to plug in the link cable between the headset and my laptop.I do.A popup in the headset says "The connected device will have access to files on this headset...

My Oculus Order

So im asking yall for help so I ordered my oculus and the charging dock this January about 3 days ago at about 9:30 at night, I'm worried the people didn't see my order because every time I go to check where it's at it says label created/processing, ...

Referral

I have referred 3 friends and received zero credit and they have received zero credit. That’s a loss of a total of 180.00 lost between all of us. This is not ok! We have gotten the run around on the so called “chat”. I am not one to take things to so...

mtodd50 by Honored Guest
  • 223 Views
  • 0 replies
  • 0 kudos

Oculus pin

I am trying to reset my PIN but I have a invalid email. If anyone can help with my problem, that would be amazing!

Calvin_69 by Honored Guest
  • 225 Views
  • 0 replies
  • 0 kudos

Graphics card

So I have a Oculus Rift that I got from a friend and I have everything set up on my laptop but the oculus app says that the graphics card is incompatible though I looked into it, I have a GeForce RTX 3050 and I update the driver and everything but it...

V37

So ive been told to update to v37 by some friends but my quest is on v35 with no update available, please someone help me update!

N9X by Honored Guest
  • 823 Views
  • 2 replies
  • 0 kudos

Game Won't Load

I purchased a game at Christmas and it won't load beyond the main title screen. Suggestions?

GrowOc by Honored Guest
  • 248 Views
  • 0 replies
  • 0 kudos
Need a hand?

The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

If you need to speak with an agent directly, please contact our support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. Our team isn't able to assist with those account troubles.

Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Labels