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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 44059 Views
  • 111 replies
  • 5 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Cloud Save for Rift S?

I play between my laptop and desktop and was curios if there is a cloud save option or do we have to go back to the 90s and carry our save files on a floppy disk?

Resolved! New Games Won't Install

I bought a new hard drive and reinstalled the Oculus app. I backed up all of my old games and put them on my backup  drive; I also chose this drive as my download location. Those games launch/run perfectly fine, but any new game I purchase will not ...

JongyFong by Honored Guest
  • 3935 Views
  • 8 replies
  • 0 kudos

Headset sensor tracking failed on rift S

I’ve tried troubleshooting the oculus software for 15 hours now and I always get stuck on the same thing: the headset sensor check infinantly loads. I skipped the setup, and now I also have a problem where it tells me I need to restart, and when I do...

Can't add payment method

I've added my CC details and set my country to United Kingdom (GB), but the "postal code" field can't be edited... If I try to click "Add Payment Method" I get an error "Error adding payment method. Please check your credit card info." But the info I...

Lufferov by Explorer
  • 40078 Views
  • 157 replies
  • 5 kudos

Oculus rift acting weird (''Getting kicked out of my body'')

So I have an oculus rift with 2 sensors kind of placed scuffed in front of me, so i think the problem is coming for that but not sure. but when I'm playing Pavlov or Phasmophobia. I get this weird thing like I'm getting kicked out of my own body and ...

Dooloox by Honored Guest
  • 311 Views
  • 0 replies
  • 0 kudos

Rift Sound not working

Hi, no sound is coming through my Rift Headset at all, but it does have headphones built in. For some reason when I open the Oculus App on my PC, go to Devices, then Rift and scroll down to turn the volume up it won't even let me alter the sound at a...

Is it my computer or my rift s?

So whenever I try to play games in VR, the ingame world becomes jumpy and stuttery. Is this a problem with the Rift S or my computer? My specs are:Intel i7-9700F CPU @ 3.00GHz 3.00 GHz16 gigs of ram 64-bit processorGeForce GTX 1660 Graphics card

Restart Computer Error Screen

I recently uninstalled my oculus software because I was having another issue and every time I try to reinstall it I get the same message every time. Please help ASAP.

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Carry_Me by Sightseer
  • 399 Views
  • 1 replies
  • 0 kudos

Need to reboot PC every time

Everytime i take my head set off for even a second, it starts cutting in and out and flashing my moniter on and off, and i have to restart my PC with head set on and log in before it has a chance to start and realise im no wearing it. Or ill have to ...

b2own by Honored Guest
  • 315 Views
  • 1 replies
  • 0 kudos

The support guy is not responding

This guy name Harpreet will not respond to my messages I have been sending him all I want to do is exchange my rift for the quest if you can't exchange it at least return it so I can get my money back I'm seriously thinking about changing my VR heads...

reimonenq by Honored Guest
  • 291 Views
  • 0 replies
  • 1 kudos

oculus wire

does anyone know how to straighten out oculus rift s wire cause mine is super tangled up and it kinda limits how much i can move around cause its so tangled

ZoidLux by Honored Guest
  • 178 Views
  • 0 replies
  • 0 kudos

PC not recognising oculus

Hello,I have just got a oculus quest 2 however when I plug it in to the pc nothing happens. There is no sound that windows makes and can't find it under device manager.When I try to set it up via the headset it can't find my PC. I'm stuck as what to ...

Order Cancelled with no warning...?

So I (and many others) have woken up this morning to find that there is nothing in our "Order History" when we bought the Quest or Rift yesterday... Luckily I have my order number, but many didn't save theirs...Is this just a bug? Or are Oculus cance...

Oculus Canceled my order for no reason.

I bought a Rift as soon as the promo started on Friday.This morning I received an email saying my order was cancelled, with zero reasons given. Pretty upset, as I even upgraded my gpu as soon as this sale started, just to make sure I can run the Rift...

Oculus DK2

I have a problem with my DK2 since i had to update the oculus app on windows 10. I need this to work because its part of an escaperoom. It worked fine, but after the mandatory update, i can't get it to connect. It keeps giving the error on the HDMI c...

Stimpie by Honored Guest
  • 487 Views
  • 1 replies
  • 0 kudos

nauseating settings change

Hi, i am enjoying the quest 2 for a week now and all went well until today i put on the headset and every movement was jaggery and TOO responsive. plus- the screen/menu follows my head movement instead of staying stable. upto now the settings were co...

amitronat by Honored Guest
  • 242 Views
  • 0 replies
  • 0 kudos

Long wait time for fixing devices?

So one of my controllers was deemed returnable to Oculus (in the virtual home area, it didn't respond to the touch of buttons and it also desync-ed often in games).I sent it back on 9/22/2020. I asked when I would get a return controller and the firs...

Oculus purchases not working.

When I try to buy something it asks me to enter the pin code I do that and it works but then when i click buy a error screen pops up.

merbbl by Sightseer
  • 250 Views
  • 0 replies
  • 0 kudos

It won't allow me to download anything.

This year because works great, I can go online but as of right now it's just a helmet to view an oversized Chromebook. Once I press a download button on an app or game, i.e. netf lix, it will fill the download bar. But once finished, it always says "...

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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