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Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 74 replies
  • 4 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Left Thumbstick Disconnected Inside...

...and all of my attempts to Google a solution have netted information on combating drift. Thankfully I'm not dealing with that!To describe the issue: It's like the stick isn't connected to something inside. It's totally loose. When I push up on it, ...

Tanneseph by Honored Guest
  • 2 replies
  • 0 kudos

Jurassic Blue Not Installing

Tried to install both Jurassic Blue and Jurassic Apatosaurus but after downloading them I get an error message saying program not installed contact oculus support, I'm using the rift

USB 3.1 Gen 2 stuttering/ losing tracking

The rift S is not working over gen 2. What is the reason this has been neglected? To clarify, it's not framerate drops, it's problems with the headset and the controller tracking. When haptics are active (such as firing) tracking is lost on the contr...

The built in mic isn't working

I haven't used my Oculus Rift S in at least 3 days, and for some reason, the built in mic decides to flatline. Windows registers the mic, but it doesn't pick up on any noise it makes. I have already plugged the USB and Displayport out and in again an...


It seems to be close to impossible to refund a buy. I accidentally bought a program that is for the Go and the Gear, but not for my Rift S. Then I checked all sorts of documentation about refunds, but I could not get it to work. Any tips?

mga010 by Honored Guest
  • 1 replies
  • 0 kudos

Part of the hud isn’t working

I’ve just bought Star Trek bridge crew and I was about to play it and I was doing the normal stuff signing in and that stuff and I went out to re launch the game and the top half of the interface wasn’t working

ChrisM08 by Honored Guest
  • 0 replies
  • 0 kudos

Oculus go firmware version no.

When I look at device, about, OS version I see 6022380.191. Every discussion I've seen mentions numbers like 3.47 etc. I did do a factory reset and nothing changed. I also have auto update selected on my oculus phone app, which is on the same wifi ne...

reg100 by Honored Guest
  • 1 replies
  • 0 kudos

No internet?

Can't connect to home and it says no internet, but my internets fine and this didn't happen until today.

xAlexiel by Honored Guest
  • 0 replies
  • 0 kudos

need help cleaning a VERY dirty lens

I pretty much had the headset uncovered for a few months, and it became super dusty. A simple fiber cloth didnt help much, I already tried. Really need help, if anyone knows what to do please tell meEDIT: after further cleaing, I got it alot cleaner ...

KlicerL by Honored Guest
  • 3 replies
  • 0 kudos

VR Ready PC but dropping Frames with link cable

With my oculus quest connected via cable to my pc i get solid high framerates with zero stuttering, but every 30 seconds i get like 3 seconds of noticable frame drops and its driving me crazy, does anyone have an idea why that might be? i have a RTX ...

DrSmits by Honored Guest
  • 0 replies
  • 0 kudos

connecting my oculas quest to side quest

yes hello im stuck on using side quest ive enabled developer im trying to port games from sidequest to my oculas quest and its nothing is coming up for me to connect my quest up to side quest is there any ay u can help

Severe lag and stuttering in headset but fine on the monitor

Hi.I am having a lot of trouble after my GPU was upgraded from a GTX 970 to a 1070.Oculus games have a weird stuttering almost like the frames arent lining up. It's like a weird ghosting but crystal clear images. This only happens when I turn my head...

Solennya by Honored Guest
  • 4 replies
  • 0 kudos

Can't add payment method to Oculus account.

Is anyone else getting an error when attempting to add a payment method via the My Profile settings on the Oculus site. I have tried deleting cookies and cache, restarting PC, tried more than one card (Visa and Mastercard).

Connecting and Disconnecting.

So I am getting the green light to do Link but whenever I put on the headset to try and hit deny then enable, it keeps connecting and disconnecting. It does like over and over again every 2 seconds and that's about it.

Oculus link

Hi so I'm trying to enable the oculus link to my oculus quest but every time I enable the oculus link I get a black screen no 3 dots or an error message just a black screen I can see my safety line I made when I walk to the edge nothing else does any...

Scratch on lens. Please help

Hi there I’ve notice a big mark on my oculus quest I do where glasses so probably done it with my glasses. Anyone know how to fix this? Thanks Ben

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Having trouble updating drivers for oculus link after update

I made sure my windows 10 and graphics are up to date. I've tried many time and still saying it needs to update my drivers. Have updated before with less issues, does anyone know of a video link to show me how to do it to make sure I'm doing it right...

HotxRod17 by Honored Guest
  • 2 replies
  • 0 kudos

Oculus Left Earphone Stopped Working.

Hello, I was once using the oculus rift one day when suddenly the left audio stopped working, I had to adjust it, then I had to push it up to my ear, only for it to work for about 30 seconds to 1 minute, then the next day I had the same problem, exce...

auggiemc by Honored Guest
  • 2 replies
  • 0 kudos

Confirmed Oculus software Rift S stutter.

EDIT 1: I've just found something out. if I shoot guns one at a time it doesn't jerk, left or right, but If I shoot together that's when the stutter occurs.EDIT 2: I've tried my quest with link cable and stuttering is'nt there.EDIT 3: I tested the St...

Is my graphic card compatible for quest link

Hi new to VR and just bought a quest I have a pc which has a NVIDIA Quadro K5000 graphics card and would like to know if this is compatible for Quest link. Any help would be appreciated.Thanks

Skeets1 by Honored Guest
  • 1 replies
  • 0 kudos

Problem: grid vision

I have an Oculus Quest and Im seeing grid vision with pixeled shapes.It happens everywhere: games, menu,...Is it normal??Thanks

arletsii by Honored Guest
  • 0 replies
  • 0 kudos

I just bought a Lenovo Y720 laptop and guess what...

The rift is acting the exact same way on my laptop as on my PC. This angers me because support has been saying it was my rig, but no it isn’t and this proves it. I’ve also made sure to update all sensors and changed all of my nvidia settings to match...

Anonymous by Not applicable
  • 25 replies
  • 0 kudos

Oculus Quest update 16 double tap passthrough not working

Just as the title says double tap passthrough isn't working for me. I've tried disabling it enabling it restarted the devices multiple times. Disabling the other experimental features and only enabling the passthrough one only. I want the feature but...

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