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Forum Posts

Resolved! (Not Resolved) Known Issue - Boundary not saved | Stuck in Passthrough

I have a brand new Quest 3. But it is giving me problems with boundary settings. often when I turn it on it comes up in pass through with no settings or way to get into the apps or settings. Rebooting eventually gets me a message to create a boundary...

adgilcan by Honored Guest
  • 3493 Views
  • 78 replies
  • 5 kudos

Resolved! (Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus Rift Reboots PC

Hi Guys Im having a problem I have a GTX1080Ti with 16gigs of ram, and and I7 4790k thing is, after every stress test possible and temperatures going fine, and I can play for hours on screen, but in VR in games like DCS or IL-sturmovik or something, ...

Janeco92 by Honored Guest
  • 103 Views
  • 0 replies
  • 0 kudos

CV1 External Camera – No drivers for this device?

I’m a happyOculus Rift CV1 user since launch, but now my “Sensor USB” device is notworking.Despite theheadset seemingly working as normal, today I was invited by Oculus store toupdate my USB 3.0 drivers before being allowed to play any games.I downlo...

zedray by Honored Guest
  • 1593 Views
  • 2 replies
  • 0 kudos

Not being able to receive Oculus touch free games

Hey. when I was buying my Oculus rift from the site I bought it while not being logged onto an account. This has caused me to not get the free games in my library, Robo Recall, Dead and Buried and Oculus Medium etc. I still have the order number. Is ...

Right touch controller haptic feedback

I haven't had access to my pc for a few months. Upon returning and installing all updates to Oculus, Windows, and my graphics driver, my right touch controller won't vibrate in any programs I've tried. This includes Oculus Home, Steam VR, and games o...

Can't update software or dismiss critical error.

Hello everyone. I have been having an issue with Oculus rift for the part two days. When I power my rift up I get an error saying: "Sorry, we couldn't update Oculus. restart your computer to try again later, or visit Oculus support to get help." To f...

Headphone ripped

Hello, My cat was messing around while i wasn't home and managed to rip off the left headphone and I am unsure on what to do.If i could have some help that would be appreciated.

My sensors are not detected on sofware setup rift..!

Idnk what to dooo!!! plz help me i buy it tuesday i want to play it !! There is not green light on my boths sensors too is good or bad? Windows update dont event work.... too..I just uninstall the antivirus for case.Iam on a PC TowerSo its look on th...

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Oculus 1.34 doesn't install - but has been queued for days

Has anyone had an issue like this. The latest update (1.34) says it's queued when I look at updates and I always get a notification when I boot up saying it's started downloading, but the status always remains at queued and it never updates. My PC is...

jumbli by Heroic Explorer
  • 652 Views
  • 3 replies
  • 0 kudos

Oculus CV1 Blackscreen

Hey all, ( sorry for my bad english )Yesterday I got my Rift. After I run the Full Setup (without any problems) the Rift worked just fine. I played for 2 hours and then i took a short break. After that i run Lucky's Tale but about 10 minutes later th...

SeaLynx by Honored Guest
  • 8806 Views
  • 23 replies
  • 0 kudos

Rendering 3D 360° SBS not sharp

im using an s9 in samsung gear 325.a rendering is under 360 3D sbs not sharp. all lines look like they arent antialiased. tried this with resolution upto 8K image is everytimes same bad quality. when im changing the mode in which the image ist viewed...

HDMI not reading

My HDMI is not connecting and ive tried everything please help me i just got it in the mail today and wanna play

Connection issues with my trackers

I'm having trouble getting my sensors to establish a stable connection.At seamingly random times during the day they stop working and report 'Unstable tracking' or a similar hardware type issue.Other times they work fine.I tried replugging them all, ...

Uialeth by Honored Guest
  • 579 Views
  • 8 replies
  • 0 kudos

Stuttering

I'm having weird FPS drops/stuttering. For example, Beat Saber is running with 90 FPS for a few seconds, drops to ~84 FPS, then back to 90 FPS. Other games show the same behavior. While using the Debug Tool I was able to see that I've got plenty of p...

Rhakon63 by Honored Guest
  • 1044 Views
  • 14 replies
  • 0 kudos

Cannot grip with Right hand in Robo Recall

I recently picked up a rift, and I've been loving Robo Recall! However, after unlocking the 3rd map, ive realized suddenly that a short while after loading the game, my right grip stops working in game. The button works, i can still use it in other g...

Rift SDK2 + Touch workaround

Hello everyone,I got in touch with Customer Support to get help making my touch controllers work with the Oculus Rift SDK2 we have at our company.Support basically told me they can't help support their own product and maybe someone on the forums can ...

LumiJB by Honored Guest
  • 356 Views
  • 3 replies
  • 0 kudos

Oculus sometimes stutters frames

After maybe an hour or two of use, sometimes my oculus CV1 stutters, A lot. It starts out working very smoothly though. I investigated the issue and found that I can fix this by managing my USB device power settings and and disabling Selective Suspen...

Anonymous by Not applicable
  • 220 Views
  • 0 replies
  • 0 kudos

Rift Sensors Detecting as 2.0 in USB 3.0 ports

I have been having an issue recently where, while playing VR, I will hear the Windows 'device unplugged' sound, then the 'device plugged in sound'. It happens a few times, then the game I am playing will crash. When looking at the Oculus app, it show...

Younecorn by Honored Guest
  • 383 Views
  • 0 replies
  • 0 kudos

No sound

I was using my rift earlier and the sound was ok. I have just tried to use it a moment ago and I have no sound in either ear. I have tried setting the rift as the default audio device and I still have no sound. I am using Windows 10. I have rebooted ...

Panel pullout in dash issue?!

Hi!I try to pull out a chat windo for my streams, so that I don't have to have the whole desktop showing in game.But when I try to enable this pullout panel setting in dash, it says that this experiment can't be supported by my current system??!.. .

rVRcloset by Heroic Explorer
  • 1339 Views
  • 12 replies
  • 1 kudos

Right touch controller doesn't punch

Hey guys, I got my rift this last weekend and loving it for the most part.I have a simple problem in that my right touch controller doesn't detect when I punch things in VR. This includes the 'remote control' to the right in 'first contact' and anyth...

afusa by Honored Guest
  • 230 Views
  • 0 replies
  • 0 kudos

a way to run games without using the home app.

i want to use the head set without having this virtual house running in the background draining my limited resources. is there a reason we have to be forced to use this? it seems odd to use so much memory to run this virtual home AND whatever game yo...

Pahrias by Honored Guest
  • 1623 Views
  • 2 replies
  • 0 kudos

Oculus USB and HDMI wont read

I've had the Oculus Rift for months and this keeps happening and will randomly fix itself. I've tried everything. Uninstalling and re-installing Oculus Home. Uninstalling and reinstalling my GPU drivers. Updating the drivers for my USB ports. Complet...

USB-C VR Extension Adapter for Rift accell

salve ,arrivato oggi ....collegato alla porta della nvidia 2080 ti ma non arriva nessun segnale video... solo audio.....avete informazioni a riguardo graziehttps://www.roadtovr.com/usb-c-vr-extension-adapter-rift-windows-vr-coming-soon-accell/

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