Monitors go black after I launch a game using Oculus link

Hi everyone,I got a quest 2 a couple months ago and a third party cable for oculus link. I can get oculus link going and get the the link home but when I launch a game from my desktop my pc monitors go black but my pc stays running. In my quest I go ...

Oculus quest 2 replacement

Returned a defective unit to Meta and they received that device on May 16. Three days to process and send me the replacement was what I was told. Now it’s June 1st and still no replacement! I’ve sent numerous emails and always get the same response…w...

the sound on the helmet is good, but when I connect it to the PC it becomes abrupt and unpleasant

in my helmet, when connected to a PC using a link, after 3 days the sound became terrible, abrupt, but when it goes into sleep mode, the sound becomes good (I already tried reinstalling the oculus drivers and applications and tried to connect to othe...

problem with the quest 2 startup

Hello,I have a problem with the quest 2 startup. everything works fine but at the end, when I get a screen telling me the setup is complete and I press the "oculus" button, nothing happens except the screen refocusing. I never get to the menu.I did a...

Oculus Black screen Rift S

I have a black screen on my Oculus Rift S during the setup step where you are told to put on the headset to continue the setup process. I have tried to reinstall Oculus. plugged all the cables out and back in and restarted my computer. I have had no ...

Controller tracking jumps constantly with slightest movement on Quest 2

Hello, I just bought my META Quest 2 last week and received over the weekend. I have yet to even get through the setup process because every time I boot up my Oculus device, I am greeted by extremely jumpy controllers where even a button press with n...

why does the scene turn very dark after HDR is selected?

why does the scene is very dark after HDR is selected in quest2 ? 

Buying Oculus Quest 2 second hand - warranty without receipt?

Hi there, I just got the opportunity to buy a Oculus Quest 2 headset second hand, but unfortunately the seller no longer har the receipt and cannot recall from which store it was bought.Is there anyway of looking up the headset based on the serial nu...

the app store website always "loading" when the language UI set to "except English(US)"

Horizon Worlds Snap Bug

Snapping continually stops working within Horizon Worlds. It will continue to appear to be on for the selected object, but points will stop snapping to grid references, or corner points of other objects, no matter how you adjust snap settings. Closin...

Controller replacement

Both my quest 2 controllers are acting up badly and replacement controllers are out of stock what do I do

I own an Oculus Quest2 headset and Im having trouble with my apps.

After updating my Quest2 none of my apps are showing up, and the events seem to be frozen in time. I just want to know if there is a solution to my problem.

Quest 2 - Oculus Link crashes after launching VR games

I've talked about this issue a few times recently and it's only getting worse over time.Recently (i.e. 2 weeks ago), I started having an issue where whenever I try to launch games on my PC via Oculus Link, they simply refused to work or outright cras...

Meta quest or oculus quest 2 whatever this company call are the worst in support

I received an email to send my oculus products back due to malfunctioning almost a month later they only send one controller back without my oculus product and Noone can give me an answer. Btw their chatting communication is sucks its effecting my me...

Getting started with a companion app?

Hi. Please point me to resources for learning how to build a companion app for a quest app. I'm looking to build a remote control app for mobile and desktop so a 3rd-party can monitor and control an app running in the headset. Ideally it'd be both a ...

Sensor between the eyes

The sensor is constantly saying I'm not using the headset and will power it off. We have cleaned the sensor and now believe it's a firmware issue

HELP

I deleted the Rift s USB hub in the control panel, and now nothing has been working the USB never works works when I plug it in. It just tells me the USB connection is not working, is there anyway I can recover it.

4 digit chain password, and not allowing me to reset on my app as not pairing devices

So I’ve not been on the oculus 2 for a while and when I turned it on tonight it asked for a 4 dot chain pattern. I’ve never set one, so it then directed me to reset pattern on your linked app, this won’t work as now my device won’t pair. I’ve not had...

Creator Media Studio

How do I change my media studio upload name? I'd like it to be my meta business page if possible.

Controllers not registering as on in the PC app

I have an issue with the Oculus app on PC not showing the controllers connected ? its connected in the headset (I can open the menus etc using them) but not showing as connected in the PC app, its showing them as both off, without them showing as con...

Oculus not connecting to account with game progress

My son’s controllers were not working so we traded in at Best Buy and have a new oculus. When he logs into the account, all his games are not showing with their process. What do I do?

For some reason I cannot download horizon worlds on my main account I have bought this about 2 month

I cannot download horizon worlds after 2 months of purchasing my oculus 2 quest and I am a little bit furious because I bought this for $400 have been waiting 2 months to download horizons world this is my 2nd time contacting support the 1st time I w...

My new Oculus Quest 2 is in loop

2 weeks ago I got a new Oculus, now it is in loop, black screen with Meta logo on and off, reboots all the time, it cannot even Factory reset, tried all the tips I found, nothing works.I have the extra batteri, removed it, tryed to factory reset, it ...

Apps ang games

Browsing Apps and games from Sweden does not work on any browser. Any one who has this problem?

Oculus Quest 2 unable to load games

I've been trying to load Rec Room and Gym Class Basketball on my Oculus and I can open the game, but for Rec Room It's been on a loading screen endlessly. For Gym Class Basketball, I try to join a server, but it sometimes lets me join and then after ...

Cannot access games/apps on website

I’ve purchased a Quest 2 for my son’s birthday and I want to purchase some games for him- when I looked last week it seemed I could purchase as a gift. this week (last 4 days) I’m unable to access the games/apps part of the website at all, it just ha...

Referal program process not satisfying and lack of support from occulus

To whom it may concern,My wife and I just bought to oculus system and we were told by the salesman at Best Buy that we could get $35 credit each my wife and I for referring one and other to purchase games. Little did we know as we are not to say old,...