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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Urgent Assistance Needed – Unable to Contact Meta Support
Dear Meta Support Team,I am trying to reach out to Meta regarding a critical issue with my Facebook Page, but despite multiple attempts through various official channels, I have been unable to get any response or assistance.Issue:I have tried contact...
Request for Page Recovery – Intellectual Property Violation
Hello Meta Support Team, I am writing to formally request assistance in recovering my Facebook Page, which was originally created and managed by me but is now being used without my authorization. Key Details: Page Name: Kiseki Page URL: https://www.f...
Login Issue with Meta Link – Incorrect Email
I can't log in to my Meta Link; it says the email address is incorrect. Does anyone know how to fix this?
Different resolutions per eye?
Hi All, My eyes have different sights. In practice I only use my left eye and the right one only provides a raw ambience picture.As a consequence, I would be interested in running one display at full resolution, while operating the other one at a muc...
Resolved! How to distinguish quest3 refurbished machines
I saw someone selling a Quest3 on a second-hand platform. It was unopened. How can I tell if it is a refurbished machine?
Left Quest Pro Controller not pairing after v71 update
Nearly identical to this thread by Red_FennecLast night, 11/19, I put my controllers onto the Quest Pro dock to charge.Today, I put on my headset and noticed that my left Pro controller refused to connect with my Quest Pro headset. The right controll...
Resolved! Unable to perform Factory Reset
Sooooo... I've only had my Quest 2 for 6-8 weeks. Recently, I started having issues where each time I boot the headset, it says "Lost Tracking"... yadda yadda yadda. I am able to work around this by simply waiting until I get to the main lobby, go in...
Virtual Desktop - Mouse cursor is not visible when cursor is over textfield.
Windows 11.Oculus Quest 2 Oculus link to my Windows PCRunning Virtual Desktop. While I'm using virtual desktop. everything seems works well. but when I move my mouse cursor over a any type of text input field, mouse cursor become invisible immediatel...
Quest 3 V69 Unable to Pin Keyboard
My Quest 3 just updated to v69, and now every time my keyboard opens, it pops up in the most inconvenient location: Even though I move it out of the way, it keeps popping up in that (relatively) same location every time. Is there a way that I can loc...
Resolved! Generic Gamepads not woking anymore on Quest 2
i used to play a lot emulators and Minecraft Be in normal 2D mode on my Q2 (cuz my phone is weak to run it) using an generic gamepad (Ípega) and it works perfectly, but on lasted updates v54-v55 the gamepad is not working like a gamepad but as a poin...
Quest guide book not working
i just got a new quest proi tried turning on face and eye tracking but the guidebook keeps crashing
Can we please tune controller direction?
The virtual axis has been changed between the original Touch controllers and the Quest 3 controllers.Holding the controller in a natural, pistol-grip position no longer aligns the pointer/pistol/whatever you are holding straight forward. Instead it i...
Really strange charging problem with Quest 3
Hi all. I'll keep the storytelling out of this, because I am where I am. But I'm hoping someone has insight into why my Quest only charges in certain situations. It WILL charge:* In a third-party dock where you insert a metal contact into the USB-C p...
Left Oculus quest 2 eye display/ visibility black
Hello, this message is in regards for my partner who doesn't know how to get to this page. He has been having issues with his headsets left eye being black. He can't see out of it and his right oculus eye is starting to go blurry cause of the left ey...
need help with trying to add a new accnt.
i need help trying to log out of the old account that firt logged in, i dont have the password for it and now i cant seem to find a second acount part pls help
forgot meta email
i forgot my meta email and just cant log back in or factory reset it i wanna play really bad with my friends but can i still remeber my username @Asier234ebk
Laggy Meta Quest 3 Problem
Alright, I got a problem.Few days ago, my Quest 3 started to lag alot. This problem continued for a while to the point where I couldn’t even access apps anymore, because it was so slow. On top of that, there were alot of delayed responses to things I...
Facebook account suspended due to hacking
Hi! I would like to ask for help through this medium. It turns out that my previous Facebook account was hacked and because of that hack, my Facebook account was suspended. At the time my account was hacked, the hackers linked an Instagram account to...
In app purchase not working
I purchased my son an in game package on “Spin the bottle” and it will not let him equip the gun purchased and says “not owned”. Receipt of purchase is on my meta account and bank statement. How do I fix this since in game purchases cannot be refunde...
Quest 3 Mixed reality link for Mac?
Hi. I see that there is a new official Quest app that allows you to remote desktop into a Windows machine. It's called Mixed Reality Link. Is MacOS supported? I recall in the previous version of the app where it would simply mirror the deaktop and no...
Quest 2 “black screen of death”
I have found a new fix for the black screen of death that i haven't found anywhere else. Literally just cleaning the cameras and the sensor fixed it and meta doesnt have the most simple fix ever on the website? I hope this saves someone the trouble o...
Help
Spoiler (Highlight to read) I purchased an in game package in “scary baboon” and never received the package. When I checked my phone, it said the purchase was still pending.
Meta Quest Link on Quest 2 flashing
After the update I used my meta quest 2 on my laptop and it wasn't opening. Restarted app and vr and it opened but it was constantly flashing between the link home screen and black, basically making it unusable. i then tried with the Link cable (it i...
Permanently Banned and Disabled Accounts
On 2/20/2025 my Instagram asked for my email verification which I did. It was trying to login with an old email address and not the present one I have been using. After finishing the verification process my Instagram account was permanently disabled ...
Resolved! I can’t send pictures/videos on my meta quest 3
On my meta quest 3, if I go into chats and then into stickers there is no option for sending pictures or videos, I can only send stickers.
Blade and sorcery
I got the game for trial then after when I left to play something else it said the trial was ended and I still have an hour and more for the trial
App data missing for BONELAB
I have had a quest 2 since it came put and recently i got the new quest 3. All my data was transferred EXCEPT for my data in BONELAB how do i fix this problem?
Meta harrasment
I Have an issue with my Account, I already contacted Meta Support with absolutely no reply in sight. They said i should reach out to them if i had more concerns. Their reply sadly didn't really help so i answered them, explaining my issue. No thread ...
CAN'T INSTALL THE LINK APP
Cannot install the oculus link app on my PC. I have tried everything forums around recommend, but nothing. Have disabled antivirus and firewalls, NOTHING! This is very depressing, can't install a simple app in 2025...
Please continue in browser
i have had this problem before and im sure ill have it again but my meta quest link app will not allow me to sign in on pc ive tried the solutions on other posts similar to this but nothing works please help me as trying to get help from the devices ...
