Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Curious most likely a dumb question but we just got a quest 2 bought Beat Saber on the headset itself but when I log into the PC oculus program it still wants me to pay for it. Where this doesn't fully bother I feel like I'm doing something wrong, is...
I didn't understand that Beat Saber was crossbuy, and thought I bought the "wrong" version. But I don't need it to be refunded anymore. Can I cancel it somehow? I thought there was live chat support but I can't find it anywhere. I guess I can just wa...
Hey, I tried to Chance my Name in the Ocolous App .. but that requires my Password. When i type it in it says wrong password. but when i try to login to facebook with the exact same passwort it is correct ...
Summary: Opened a support ticked yesterday, checked it again today and it is marked as solved but I have had no response and my issue has not been resolved.Oculus Support has been posting on Reddit to submit a ticket if you are having issues with you...
I bought audio shield and played it for 15 minutes and I had it for less then an hour when I requested the original refund. This was 2 days ago as of writing this. Can I get my money back. Also I know it's not my fault because I have refunded games m...
I dont have 15gb to spare on my boot drive to install Oculus home so how to I make it so I downloads onto my hard drive?
I got a new pc since my old one wasn't vr ready. Now i've run into a new problem. My oculus app works perfectly fine but as soon as i plug in my oculus quest to the pc the app says, "Oculus isn't compatible with this system's hardware.". I need to kn...
I'm trying to connect my Oculus Rift 1 to my PC to use it as a VR headset. I installed the app and connected via USB-C, I got to the "Connect Your Headset" step, but it crashes and relaunches over and over again.Sometimes it comes up with a "Repair A...
I have an oculus Go and and Oculus Quest and they suddenly both inexplicably wont load my home screen. They power on fine and appear to be functioning properly, they just lock up (with the three little dots that signify my home environment is loading...
Recently i've tried to use VR Compositor Layers for rendering 360 panoramas. I've used Unity and OVROverlay component with equirect shape. And everything is ok except one thing. There is always a black seam backwards no matter what image is (like on ...
I received my quest 2 and I'm having different issues. I'm a quest 1 and rift s user as well.. When I was having logon issues on an existing account on the oculus mobile app I hit the new user button and decided it's not a good idea since I have an e...
I have an oculus account I have been using since 2017 with various games purchased etc. I linked it to an alt FB account earlier this year to allow adding of friends. Just got a quest 2 but that wants to merge accounts in order to set it up. Now that...
Right, so I've had my Oculus Rift CV1 (preowned) for over a year now. For the most part I've owned it, it's worked fine, up until a month or two ago. In games my headset could easily run, those games started to lag like crazy. I've tried turning ASW ...
my ouculus rift s has lost headset tracking i have changed which port it goes into, done all the updates i literally tried EVERY SINGLE FIX ONLINE and it still does not work i need some help because it's a hair pulling problem.
Important: I'm not at all new to VR or the Rift S, I know about the button and how to adjust the top strap and back dial. It just doesn't fit my head shapeThe Rift S does not fit my ostrich of a head much at all. I look up and it almost falls off bac...
I bought a Quest over a week ago and payment has been processed. The order status has been saying "Processing for Shipping" for the past 3 or 4 days. Is there problems or delays with fulfilling orders?
i just got my quest 2. i am unable to pair it to my phone. and when it tries to update the software on the initial setup it just gets stuck in a rebooting loop.
Does anyone know how I can get an answer from customer service/support or have a complaints email address. I bought a brand new Go which worked for 2 hours and then didn’t work after that. I have a completely black screen but sound. I reported it on ...
I have a 20 dollar credit on my account. It is unusable unless I add an additional payment method. Why?
help it says on my paypal and in oculus that i bought beatsaber twice for my self?!
Habe die quest gekauft aber beim letztem schritt bei einrichten werde ich nach dem 4 stelligem pin gefragt zur vr zahlungen.. wen ich den ein gebe kommt immer falsches Passwort.......... habe den pin schon paar mal geändert und kann im store auf dem ...
I'm trying to download the Oculus software so that I can use my new Quest 2 with my PC but everytime I run the installer, it fails. I've tried disabling anti virus apps, running in compatibility mode, running as admin but nothing seems to work.
I've been trying to set up the oculus app on my phone after getting the Quest 2 this morning, but the log-in to facebook page is having issues. Here are my steps:Select Quest 2Hit continueLog In With FacebookI accept all cookiesI enter my email and p...
I think I uninstalled in the wrong way, but deleted everything I could find... now when trying to install again no matter what drive I try to install to the software gets just past the point that you agree to the terms and conditions... I hit agree.....
Hi there. I have an S10 and purchased a gear VR 2 weeks ago. It has been working fine and yesterday i put it in and it launched then it took it out to clean the screen, put it back in and now it wont launch.I tried everything, uninstalling all gear V...
So, for some reason I got a $14 CAD store credit. I can't use it, because for some reason when I use my Amex card to pay, the prices are always in US dollars. So I deleted the Amex card and now the prices are in Canadian Dollars. But when I go to buy...
I have received new T&Cs today and cannot use my Rift unless I accept them. The T&Cs are saying that I have to transfer my account to Facebook. I am not interested in having my account transferred to Facebook. Am I able to return my Rift for a refund...
As facebook is unavailable in China without a VPN will OQ work over there to access new content? I travel there fairly often (pre-covid) and would like to know how it would work.Thanks
I have gone through the install from the official oculus site several times and it takes forevever to download the apps content from the setup, but once its done, it says I need to restart my computer due to an error. I keep restarting my pc but it d...
I have been dealign with this issue since the Rift S came out. All games bought from the Oculus store work with no issues on controllers. When i buy a steam game and launch Steam VR, only one controller shows on the screen in game. Which ever control...
