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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 45686 Views
  • 111 replies
  • 5 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Game Launches on PC and VR screen says Loading

I bought Seeking Dawn on steam and when i ran the game it launched on PC but no on vr.. I thought it was some steam config. I bought it via Oculus store and same result. Same thing happening with CHAR VR. Game will start on PC but on VR the screen sa...

Can't remember my sons login, need help!.. Solved!

When I bought a Rift S, my son got my old CV1, sadly his pc broke so we haven't been able to play coop for a year.. He have now saved up to buy a new pc so we can play VR again, but we can't remember his oculus account login..All we remember is his o...

rVRcloset by Heroic Explorer
  • 266 Views
  • 0 replies
  • 0 kudos

Rift S tracking problem with gunstock

Hello,If I hold the gunstock motionless, the touch controllers loses tracking almost immediately,https://youtu.be/Vbken521WeQThis is not a USB issue because the controller tracking is working properly, the problem occurs when I keep the controllers m...

DSolt by Explorer
  • 789 Views
  • 3 replies
  • 2 kudos

Support Down and Tracking Invalid URL

For some reason support is down, no biggies, it is probably down from all those Karens wanting a headset for their child, however, my tracking order ID is also down. I was wondering if the tracking URL goes dark before they send you an email saying i...

Anonymous by Not applicable
  • 343 Views
  • 2 replies
  • 0 kudos

Multiple Oculus Units & IDs - how to merge on to FaceBook?

I have multiple Oculus Units - GO, Rift, and Quest. Each unit has a unique Oculus ID/profile and unique email. Can these all be merged under 1 FaceBook account or do I need to set up multiple FaceBook accounts for each unit/email/id? Please advise.

[Solved]Entered wrong birthday under registration...

Just made an account. Hello everyone! But I messed up and entered the wrong birthday while registrering. Is there no way of changing that?I just don't want things to be messed up when the preorder for the Rift goes up.... :shock:

LarZen by Honored Guest
  • 4341 Views
  • 7 replies
  • 0 kudos

Apps won't uninstall

So a month or two ago, I tried to get custom songs on Beat Saber again, because I accidentally uninstalled BMBF. So a few weeks after I uninstalled BMBF, I downloaded it later and tried to uninstall Beat Saber from there to get the new updates. It re...

Cyorg by Protege
  • 3240 Views
  • 5 replies
  • 0 kudos

The Climb - strange glitch

Hi Guys, I hope someone will be able to help me. I played a lot of The Climb via Quest/Link on my PC. I had an old 1060gtx. Everything was working fine on low/medium settings until today. I replaced the old card with RTX 2070 Super and the game got c...

Oculus Quest black screen potential fix

Earlier today i was experiencing a large issue I've seen people have where when you turn on the headset, after the oculus logo disappears, everything is black and you cant interact with anything. After quite a bit of experimenting i found a way that ...

Help! GTX 1050 Ti issue with desktop PC and Oculus Link

I have a desktop PC running Windows 10 and GTX 1050 Ti GPU. I've connected my quest 1 to the Oculus app on the pc and it's showing a green light, connected by USB3. But when I try and run an app on the desktop I just get a black screen, on the PC and...

HDIF by Honored Guest
  • 3196 Views
  • 9 replies
  • 0 kudos

Oculus Rift unplayable jitter after Bios update

Been using my Oculus Rift sine 2016 with zero problems. Added a new graphics card, ROG STRIX, Geforce RTX 2070 Super and was working great.Needed to update my bios on my ASUS Z170-p Motherboard to help with a M.2 drive issue and that is where the pro...

Tony2163 by Honored Guest
  • 496 Views
  • 0 replies
  • 1 kudos

Sairento vr

I just wanted to play this game but it NEVER works well at all!!! I just upgraded my pc with all new parts here is my rig:Ibuypower i9 10700, corsair ram 32 gb, 2 wd sata drives, rtx2080 graphics card, corsair psu 750, cpu cooler attatched. Im at my ...

Replacement Rift S delayed by Covid-19?

Hi, Just wondering, my returned Rift S was received by Oculus UK on 25 Sept and the email said they'd process the replacement in 2-3 business days.Today would be business day 5, and so far no word on the shipping of the replacement. Are things taking...

alex_kew1 by Honored Guest
  • 246 Views
  • 0 replies
  • 0 kudos

Oculus Quest and Quest 2 Compatibility

Hello For the record I'm not a gamer and don't really understand graphics card etc etc ( Used to be a MacBook Pro person ) don't hold it against me lolI have a Quest and last night just placed an order for the Quest 2 I am also buying a laptop to use...

Beep that gets louder

Hi guys,I just had quite a shocking experience - twice. I had the Oculus Rift S on my head and my virtual desktop infront of me, started OBS and didn't do anything else, but after a minute there was a soft beep sound, a constant one (pitched similar ...

Tician by Honored Guest
  • 932 Views
  • 1 replies
  • 0 kudos

Oculust Quest will not cast to my Oppo AX5 mobile phone,

Hi hoping someone can help me on how to cast my headset to my Oppo AX5 phone, the phone was factory reset, then updated fully, only basic apps installed, Oculus app installed and signed in, connected to my 5ghz wi fi, headset connected to same networ...

shmeet61 by Honored Guest
  • 401 Views
  • 1 replies
  • 0 kudos

Quest headset goes to sleep every few seconds

New owner...everything has been going well until I got to linking the headset with my computer.So, I have sleep set to 'every 4 hours' since there isnt a 'never' option. When it is not linked to my PC, this is not an issue. When I link to PC (officia...

Oculus Quest Touch Controller Glitchy/Deadzone

I went onto recroom, and noticed that when i was walking forward that I kept stopping randomly and then continued moving seconds later. I went to the menu and watched the blue light beam that comes from your controller when you press a button and mov...

How can I get my refund?

I received my oculus rift s nearly a month ago now and it hasn't worked since day one. The right controller cant connect there is a dead pixel on the left eye and then it stopped receiving power altogether. I contacted oculus support and they tried t...

Honcin by Explorer
  • 610 Views
  • 4 replies
  • 0 kudos
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Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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