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Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head

Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! Oculus Software "encountered error during installation"

I have tried downloading the software to link my oculus quest 2 to my pc. Originally i had a 1060 3gb and it didnt install because it wasn't compatible. But now I am running with both a 3060 12gb and a 1060 3gb and it still wont install. Does anyone ...

Error during installation encountered

I have the Oculus and trying to download the pc software. It went through full installation of files and halfway through the actual installation phase when every time it ends with "An Error was encountered during installation, restart your computer a...

360 Photos no longer available?

Hi there. I have been using my Gear VR with an S7 Edge to illustrate VR renderings to my clients, but it seems that 360 photos are no longer available? Why has it been taken down and what is a good replacement app for 360 Photos? I need an app where ...

Air Link is a slideshow

I am trying to try out Air Link and it is effectively unusable. It starts up, but the Oculus Home is a slideshow (like 2-3 second latency) and it is only rendering a small portion of the environment. Even a slow head turn results in a black void unti...

Unable to connect

Purchasing issues from app

Hi,I'm trying to buy the gaming essentials bundle (great deal!), but keep getting an error after entering my PIN. I bought another game this morning, so it's not a problem with my payment details.I have tried:- buying through the mobile app and direc...

oculus store

so i bought games on my oculus quest that are also on oculus rift such as onward and sairento and beat saber on the quest but i cant install them for the rift version whats the reason behind this i mean i also have walking dead and it works for both ...

Oculus Link - 1st Prompt appears but 2nd prompt does not

Hello, I am using an alternative cable that has the usb 3.0 and I am able to connect it to my pc and Quest 2 but the device is not registering. I have followed the instructions on the site, I get the first popup where it asks me to Allow or Deny, I s...

oculus rift cv1

so ive had my rift for acouple months and i had to reinstall windows and all my drivers and the oculus app. I plugged in my oculus and it says its good to go the sensors are good to go and controllers too. The controllers say they are connected but t...

Refund

I already received my financial statement but there is no refund included on my last purchase. How can I get my money back? Oculus support does not response regarding to my issue.

Rift S turning off

Hi. I have problem with my Rift S. I can play game, or whatever and its ok, no crash. But if I take of my headset for some time, and after that I want to continue, I see just black. Its off and it doesnt turn on. Diode is red. Aplication is writing s...

Gunjack on Quest 2 Airlink error

Upon loading in order to play , "Sorry, something went wrong" please visit LINK.I click and paste 100 character error code generated, and email add. But submit button does absolutely nothing. Tried multiple browsers with ad blockers disabled and , no...

Cant download my game (yes theres enough storage)

Im quite mad about this. i payed 60 pounds for the walking dead saints and sinners and a month after i bought it (AT LIKE DECEMBER) it broke, i cant install it, and it crashes often. and i cant refund it since ive played for over 2 hours and over 2 w...

Facebook login broken.

Yes, it is now 5 days that I have not been able to login using FB account that are linked to my Oculus account. When will this be fixed? I have added ticket but not much of a respone.

Quest 2 wifi keeps disconnecting on startup

Hello, my oculus quest 2 cannot find my WiFi every time I turn it on. To fix this, the only thing that works is resetting the router. I'm not sure why this happens. I'm close to the router and there's many devices that connect to this WiFi and have n...

Slow 5ghz wifi hotspot betwene oculus quest and MY pc

Hi, i want use virtual desktop in oculus quest, so i bought USB wifi stick (Archer T3U)when i create 5ghz hotspot wit that USB on my computer, all devices (other computers, phones) are connected by max speed possible (866mbps), exept my oculus quest,...

I want a RETURN for a FULL REFUND

I am getting so frustrated at the total lack of progress in Oculus trying to find a solution as to WHY the link cable will not work. EVERY, and I mean EVERY possible effort has been done to find a solution. My new system is a Intel i9-11900K CPU and ...

Oculus Quest 2 and LINK is NOT FIT FOR PURPOSE

I am getting so frustrated at the total lack of progress in Oculus trying to find a solution as to WHY the link cable will not work. EVERY, and I mean EVERY possible effort has been done to find a solution. My new system is a Intel i9-11900K CPU and ...

What is the number

What is there oculus phone number

refunds

I need help refunding onward

Minecraft Windows 10 VR client error (-2147219196)

When starting up the client for minecraft windows 10 vr, this error appears on the pc. Minecraft is able to load, but when it tries to boot up the client it gets stuck in a loading screen and this error appears Is there any solution to this?

Account Settings Stripped Down in App IOS

My ability to view “more settings” is not there. Nobody in other forums has been able to tell me what’s up with that. Is it something that’s recently been changed? I don’t have any ability to choose my device. Clicking that button only sends me to a ...

No more settings button, No developer mode.

I was trying to enable Oculus Developer mode when the Settings button wasn't there. I noticed I had to click the left icon to get settings, but there was no more settings to turn on developer mode. I was looking at articles though none helped, if som...

Oculus Rift doesn't work

Hello,today my Oculus Rift no longer connects to my pc.I have already tried several solutions like update usb drivers, reinstall Oculus software, update Windows 10, try other USB 3 ports but unfortunately none of them worked.The Oculus remains off an...

Updates?

I have a quest 2 and I know that build 26 has been out for a short time now...and yet my device can't even find an update for build 21! What gives?

Oculus Link crashing immediately

So this is an issue that started out of no where. Whenever I try to load Link on my laptop i see the ellipsis and the black screen, and then it goes back to the Quest home screen. I also got the v28 update and discovered the same thing is happening w...

Featured Posts

Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head

Resolved! Oculus Software "encountered error during installation"