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Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 55769 Views
  • 111 replies
  • 6 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus video no sound

Some of the Oculus video videos don't have sound e.g. all of the vimeo videos. Other videos and all other apps work just fine.

captn88 by Honored Guest
  • 1049 Views
  • 1 replies
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Oculus Quest software fails to install

I just got my Oculus quest 2 and I am trying to install the software on my PC but every time I try it fails near the end of the install and says "something went wrong please restart your PC and try again". I have tried a few times, I have turned off ...

Oculus Link microphone output not working.

I noticed I couldn't talk in VRChat because my microphone driver just could not work. When I looked into it in the sound control panel, the volume meter is half full but there is no sound coming through it. I tried the most common fixes and tried rei...

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Help my oculus app on pc keeps telling me to restart

Every time I try to install the Oculus app on pc it tells me to restart my pc I've restarted it multiple times tried turning off my virus protector and firewall but nothing happens keeps telling me to restart my pc can anyone help?

Nickolisr by Honored Guest
  • 1353 Views
  • 10 replies
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[SOLVED] Migrating account to Facebook Account

I want to migrate my Oculus account to a Facebook account so I don't lose my store purchases. I see no way to do this. When I logged in, I was not given the option to migrate the account. If I try to login with a Facebook account, it says it will cre...

Eigua by Honored Guest
  • 352 Views
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Can't load apps on my new Quest 2.

I have a new Quest 2 and the only software I have been able to load is a demo for beat saber. I've read all the discussions, opened a support ticket and tried everything I know to do two or three times . The apps download part way and then they just ...

App Download Bug Fix!!!

Okay, so a lot of people have been struggling to download games. Personally, it's taken me 4 days to download TWD: S&S about 15 attempts all failed due to sudden randome stoppage of the download. But I came across a fix that's not talked about much a...

Yellow spots on the screen of Oculus Go

There are some yellow spots on the center of the screen, they remained on the screen no matter what applications I used, and they are really annoying. I am wondering if there is any way to get rid of them. These spots appeared three days ago, and I p...

Quest 2 / PrimevideoVR app .co.uk site only?

bought the quest 2 yesterday, love it, tried to install the PrimeVideo VR app to sign into my prime video account, it keeps pushing me to the .co.uk site with no option to change. I'm in Canada but use the .com. Anyone elsle have this issue? Is there...

j4ckn1f3 by Honored Guest
  • 724 Views
  • 2 replies
  • 0 kudos

Oculus Software Issues

Hi, I recently bought a Quest 2 and the Quest Link Cable. Unfortunately, I cannot install the Oculus Software. The install seems to get 10% done and then I get the "encountered and error, please restart" message. I've read numerous threads in this fo...

Oculus coupon xpired

Hi. I received a coupon for $10 that was supposed to expire on 10/24. When I tried to use it today (10/24) it showed up as already expired.Please advise.Steve

mr_isaacs by Honored Guest
  • 293 Views
  • 1 replies
  • 0 kudos

ASUS Zephyrous G14 and Oculus Rift CV1

Hi just got this laptop and thought this was VR ready even Nvidia gForce experience says it is.. I know its got better specs than my old desktop so I'm wondering why it run so poorly? It won't even run Medium. What sort of connections should I do? I ...

Quest 2 "permission_denied"

So why does it say PERMISSION_DENIED below the Quest 2 entry on the "Devices" page on my account on the oculus website (not the app). And what can i do to get that removed? I have a perfectly legit facebook account linked.And don't tell me to contact...

Oculus Quest Link black screen

When I launch Oculus Link it just shows a black screen, I launched OculusDebugTool.exe and my Encode Resolution Width was 0. Can anybody help me?

Zocalle by Honored Guest
  • 416 Views
  • 3 replies
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Oculus Quest mic not working!

So I'm trying to play games like Rec Room and VRChat where you can use your mic. I loaded up rec room for the first time yesterday and the mic was working fine without a headset plugged into the quest. However, once I plugged in my headset with a bui...

SpoonMe by Honored Guest
  • 4643 Views
  • 7 replies
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Hardware Replacement

I've been in contact with support for 3 days and they sent me here. Fresh out of the box, my left controller has no firmware. It can be paired with the app, but it blinks SOS repeatedly. I'm unable to find a link for dev hardware issues. Can anyone h...

Anonymous by Not applicable
  • 347 Views
  • 1 replies
  • 0 kudos

Oculus won't accept payment method

I've typed in everything right, I've tried it on my phone and tried another card and it still won't accept anything. This also happened when i tried to purchase the headset back in December.

can't link to paypal

hi, im trying to buy an oculus game on the oculus site using my paypal account, but when i try to add my paypal account and log in to paypal it immediatly asks for my card info, i dont want to use a card, i want to use my paypal account balance!

azbuster by Honored Guest
  • 263 Views
  • 1 replies
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HDMI and USB extension cables not working.

Hi all,So I just built a new PC and when I went to setup my Rift the sensors connected without issue. However, the headset wasn't being detected. I have an HDMI and USB extender running through my wall to my PC. This worked flawlessly on my old PC, b...

Conroc by Honored Guest
  • 751 Views
  • 1 replies
  • 0 kudos

Resolved! Quest 1 syncing

Does anyone know if the quest 1 syncs settings to your account?

My order status says 'Opened' after the supposed shipping date.

Hi, I ordered the Quest 2 a few weeks ago, when I got the status email it would say 'Opened'. It would say 'Opened' every time i would look at it, (which is fine), but when the expected shipping date came, Oct 13th, it still said 'Opened' and it stil...

kado104 by Honored Guest
  • 263 Views
  • 1 replies
  • 0 kudos
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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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