I have no pin and can't change it because i have no access to my old email address

My quest 2 asks me for a pin despite I never have choosen one. So i wanted to go to the oculus account and reset the pin but I don't have access to the old email address of my facebook account. To change the email address it asks me for the pin.So i ...

i need my son head set unlocked

Don't remember the unlock pattern

Black screen after software update

Yesterday I updated the software on my oculus quest 2. After the update when I turn the headset on I see black screen and the area I selected as guardian before the update. If I get out of the zone I see with the oculus camera. I tried to do a hard r...

Quest 2: Black screen after last update.

[Edited: solved as I managed to turn it off]

My Oculus Quest 2 Controllers Won't Re - Connect, Please Help :)

So recently, my oculus quest 2 controllers battery has died. I replaced the battery three times, the last one being brand new, it did not connect after. When I started up my oculus, both controllers did not connect. I kept trying to connect and searc...

Rift S touch controllers

I know that Oculus stopped the production of the Rift S, but are they still making the touch controllers? And if not, could I buy Quest 2 controllers and pair them to my Rift S?

Guardian Limit

I have Space pirate trainer DXin arena mode it requires 10m square area my oculus wont go that far, even after the so called v30 update it is still limited ,The update says you can now go 15m area, is there something I am missing? a setting?My oculus...

Latest windows 10 update is causing black screen in CV1.

I've completely removed all oculus traces, reg files, left overs, the lotno matter what I do, it doesn't last, the headset will randomly go back to a black screen and not seen in device manager.I have a seperate boot of windows and have absolutely no...

Status of the hand tracking for Rift S?

While back there were lot of rumors about Rift S being worked for the hand tracking like Oculus Quest. But what has happened to it? The last Oculus event was silent about Rift S that made people worry about Oculus abandoning Rift S months after relea...

Unable to add another account.

Hi. When I select Experimental features, I don’t have the Multiple Accounts and Library Sharing option. Can anyone help please? UPDATE: Sorted now, thank you 

Referral program Austria

Hello.I already own an oculus quest 2 and an active account.Now my friend wants to buy a quest 2 too and i found out that there is an active referral program in europe, where we can both get 30€ in balance if i "invite" him.So even after hours of res...

Oculus Rift S works but will not stream video from streaming services such as Netflix, Rogers Ignite

Hi, Has anyone else run into this issue. I launch my desktop while in home and no stream from the Web Browser but Audio is fine, and it is streaming on the monitor. I thought it might be a HDCP problem, but the same headset works on another computer ...

Any suggestions on third party Rift S cables?

Recently, after using my Rift S for not more than a week, my dog already managed to break my cable by stepping on it. Oculus doesn't directly sell the cables anymore and the ones on Ebay are absurdly priced, I am not going to pay 120 Pounds for a cab...

Oculus Go Controller is dead

Oculus Go Controller won't work anymore. Changed batteries but still nothing. Is there anything else to do. Headset is working but the controller no. Worst thing I can't find a replacement to order anywhere. Any ideas?

Sorry, we couldn't install Lone Echo II

I have purchased Lone Echo II. When I try to install, I get the error:"Sorry, we couldn't install Lone Echo II.Visit Oculus Support to get help"NOTE: There are no other error messages associated.1) I already have Lone Echo I, and 32 other games2) I h...

My quest hasn't shown up, support says I have no order

My E-mail receipt from your company stated it would arrive today. But, the little scale indicates that it's still being processed. I've checked my order on your site, it says I have no orders. You have $ 299.00 of my money. Please explain. I have the...

Freeze and Crash / Restart of Rift S

Hello together,several months ago my Rift S started to have some problems. Randomly there are freezes and my sound is gone. I have to go to the Windows 10 Sound options to check mark and deactivate the sound and activate it, to let it work again. The...

Rift s shutting down every couple minutes

So after last update, about a month ago everything was fine. But then problems started. Rift s started to "restart" constantly after 20 minutes to 1 hour and speaker crackling appeared. The screen freezes and then headset restarts, sometimes you get ...

Support ticket active for 4 days with no response

Hi, I was wondering how long it will take to get a response on my ticket. The only message I have gotten is:"Your request (3313638) has been updated.If you have any further questions or comments, please reply to this email." (translated with google)I...

Update killed my Minecraft

So I just got the Oculus S for my birthday. I am a late comer I know, I suspect it was on sale. Regardless, I hooked it up and began enjoying Minecraft right away. The best part? unlike the oculus rift, Minecraft no longer made me sick when I played!...

1060 gtx and quest 2 on pc without lag?

Hi guys, what bitrate do you use for not having lags? dynamic or fixed?

RIFT S Display port on usb C

Hi, I was wondering to find a solution for that. I have a new gaming laptop from 2021, and tried to use my oculus RIFT S on it. The thing is when setting up the headset, usb is recognized but not the display port. I'm using an adaptater 4k USB-C to d...

setup problem

i have my sensors connected, i also see they are connected in the app, but when i want to install the touch, it sais i need 2 sensors connected. anyone who can help?

my rift-s in not connecting and there is a flashing red led inside

Can't see any achievements' descriptions on Android app (Oculus Quest 2)

So, I have Oculus Quest 2, and play Beat Saber natively.I use Android app to track my friends.I have a notification that my friend just got a certain achievement from Beat Saber. I am obviously curios what specific achievement that is. 1. When I clic...

oculus app not working on quest

ok so whenever the oculus app says connect your headset i plug my headset into my computer and nothing happens its just a loading circle it doesn't even show the red x error its just infinite loading any recommendations on how i can fix this?

Multiple lights inside headset

I liked it when I only had one green light inside my headset.Now I have 5 in total.2 bright (including the original) and 3 smaller "distant stars". Is this a known issue?How do I fix?

Is there any control compatible with oculus rift s? I'm not finding to buy

Is there any control compatible with oculus rift s? I'm not finding to buy