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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 52139 Views
  • 111 replies
  • 6 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus Link Running On GTX 960 M

On Oculus's website it states the minimum specs is a NIVIDA GTX 960 4 GB, and 8 gbs of ram. I have all of that exactly and on the oculus app it says My graphics aren't supported with rift software. Help.

ConsleYT by Explorer
  • 4239 Views
  • 5 replies
  • 0 kudos

support not answering emails

Has anyone had the problem of support not answering emails, I have not heard from them since the 17th of this month, I have broken equipment and they wont respond,.

purple heart vet

so today i was very happy i saved for more then 6 months to be able to get a rift s. i looked almost every pleace for one and no one had any in stock and everyone had them priced so high i found a guy on craiglist that said he had a new one and wante...

Tracking LEDs on right touch controller are very faint

Got my Rift S a few weeks ago, actually had a completely trouble free setup and experience with it so far - a week or so ago the right controller's spatial tracking started getting unreliable, and the next night it almost completely died. I've change...

pegasus51 by Honored Guest
  • 175 Views
  • 0 replies
  • 0 kudos

Got refund but no money

So a few days ago I bought onward and it made me really sick so I requested a refund. Today, I got the refund approved but the money is not on my card. Is it supposed to be in there already or do I have to wait for the money longer?

Oculus Shipping time

Hello everyone, i would like to know if i could rely on the ETA for shipping/delivery. When i ordered on the 28th of May it gave me a ETA date of June 19th. I went onto reddit to confirm and see if i could depend on this ETA and didnt really get any ...

konuia by Protege
  • 2231 Views
  • 7 replies
  • 0 kudos

Rift S DP

So i need help, I bought an Oculus Rift S but my port for the DP is a rectangle looking shape with 2 corners cut, and it says HDMI on it. Could somebody help please?

Oculus Compatibility Tool

Quando provo ad avviare il programma "Oculus Compatibility Tool", dopo un po' mi viene un'errore: "Errore di rete, controlla le impostazioni della tua rete e del firewall, quindi riprova", non so che fare, come faccio a risolverlo?

Wands Game Not Loading

HiJust bought Wands but it wont load, keeps saying "cant connect to back server" have tried deleteing and reinstalling but nothing.Any ideas what to do who to contact?Ta

Deni2 by Honored Guest
  • 282 Views
  • 0 replies
  • 0 kudos

In quanto tempo viene consegnato l'oculus Rift s?

Buongiorno/sera a tuttiIl primo di agosto (verso le 8/9 di mattina) ho acquistato l'oculus Rift s e nella mia mail (solo quella da due giorni) ho ricevuto la mail che conferma che hanno ricevuto il pagamento, dopo due giorni come stato dell'ordine (d...

I need help pls...

I have got my headset a few months ago and there are some problems that just keeps reoccurring.1. Echo VR - This is my most played game and probably the only game I play on most days. Although it is very fun and I get to hang out with my friends, the...

delete me... resolved

Just bought quest and a link cable before finding out i may no longer need the link cable. went to plug it in to set up and realized that my only type c port is deeply recessed in my pc. best options? is there a type c to type c adapter that anyone k...

Refunding

I refunded a game (fnaf help wanted) then refunded because it was too scary to play by myself but could I buy it again and get that refund back since my friends came over and wanted to play it. Can I cancel my refund request or can I buy it again and...

thorn448 by Honored Guest
  • 432 Views
  • 3 replies
  • 0 kudos

Haven't Gotten Any Updates on my RMA for the Halo Strap

Hello,I’m writing this here since the support team has still yetto email us about my Rift S RMA.Almost 4 weeks ago, my halo strap arrived at Oculus’s warehouseto be processed for a replacement. We have yet to receive a single email aboutthe status of...

Resolved! Assetto Corsa with CV1

Hello all,I'm really happy with the CV1, the concept is incredible. Thanks Oculus!When playing Assetto Corsa, the dashboard (especially the characters on the wheel) are blurry... So blurry that you sometimes can not see what the text actually says.I ...

Sammy10 by Honored Guest
  • 7545 Views
  • 12 replies
  • 0 kudos

återköp / refund

Hi! I would like to make a refund on the games job simulator and real VR fishing but I cannot figure it out how I do it on my oculus quest. Can you please help me?Thank you. // IngelaHej! Jag skulle vilja göra återköp på spelen jobsimulator och real ...

Customer Support Stopped Responding to Ticket

Hello, I’m here as a last resort. My oculus rift s isn’t working. I opened a ticket but the representatives stopped responding and won’t provide me with updates. I’m suspicious that it may be to delay me past the 30 days I have to request a refund. T...

Anonymous by Not applicable
  • 548 Views
  • 3 replies
  • 0 kudos

Problem linking Oculus account to Facebook account

I already have an Oculus account / username - and I'm trying to link it to my FB account. I've logged out of the Oculus App on my phone, and logged back in to link - but when I try to "Link & Continue" using FB, I get an error message stating "Sorry,...

Asgard's Wrath Cannot Start Game - Stuck on Fire

I have had an absolute nightmare getting the game installed, after trying everything from various posts here it finally installed overnight (I don't have a fast connection) was so happy this morning to find it had installed.Now I start the game and c...

zi99y by Honored Guest
  • 3151 Views
  • 15 replies
  • 2 kudos

Rift S display constantly flickering

Hi, so I recently received a rift s yesterday and all set up fine and was working perfectly for maybe the first hour or so. After that I started to get a flickering which seemed to be only from the left hand side (the only way I can describe it is li...

Order transaction after email confirmation?

I bought an Oculus rift s at 27th july and i used Paypal as my method and i still see no transaction of money. Does the transaction happen once the order is ready to ship? That being said i technically did not "buy" it yet. Also i was pretty concerne...

Oculus App Font size / Zoom

Hi, recently my Oculus App starts zoomed out, with a very small font size, the only way I've found to restore the default size is changing the region formatting but when I close and reopen the app is zoomed out again...Anyone knows how can I solve th...

hopez by Sightseer
  • 4220 Views
  • 15 replies
  • 0 kudos
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Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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