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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head

Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Choppy / Stuttering on Oculus Link with PCI-E USB board

I have a desktop PC with a USB C connection on the ASUS motherboard. When I connect to this port, Oculus Link works well (no performance issues). However, this port doesn't charge my Quest, so I am trying to add a PCI-E USB board with sufficient powe...

Airlink unplayable with dedicated router

hi,got a dedicated router TUF-ax5400, and Wi-Fi 6 on my motherboard, i have set both to wifi6, nothing else is on the network. checked all setting, and forced the router to be wifi-6 air link is unusable, very slow refresh, and have to shut the Quest...

Unable to connect to WebXR on Chrome and Firefox with Rift

I'm experiencing a problem where I am unable to get my device tested in WebXR on Chrome and Firefox. I tested it connects to steam ok. I've enabled unknown sources. Is this OpenXR activation required because there is a bug in the software preventing ...

Resolved! My account won’t load.

“Unable to load. Please try again later.“ is what my oculus says when ever I go to my account. This has happened before and I factory reset and it fixed it. I month or two later it’s happening again. I don’t wanna factory reset and lose my progress ...

I don't even remember making an Unlock Pattern, Locked out of my account

Hey there. So I am really frustrated right now and I'm honestly about to give up on this technology because I cannot even understand the reason why we'd need to have both a pin AND an unlock screen all to access our headsets. There should be an optio...

airlink

airlink will recognize the computer but will not launch the home

Problem with Oculus Link

So I have been playing some games, I have used Air link many times. But when I tried to connect my Oculus Quest 2 to my PC it says it's already connected but my Oculus says otherwise. When I try to restart the Oculus App it doesn't let me.

My quest2 doesn't work properly after updating V40

My quest2 automatically updates V40. When I shut down or restart the system, the black screen will not display any screen. When you restore the factory settings and activate, there is a great probability that the screen will still be black.!I hope th...

Quest 2 zooms in, like fish eye using Cable Link

This has been happening over 6 months at this point, but each time I use my Quest 2 with my PC, after some minutes (could be 10 minutes or 50 minutes) the screen zooms in (like a fisheye effect), I've tried resetting my options but it doesn't work. T...

In game naviation

Hey! I am new to this device and have some troubles with in game navigation. (Meta Quest 2) When I open beat saber for example I can not select the language or do anything else. I tried every button and nothing seems to work. Is there a special movem...

Resolved! Flickering

I wonder if anyone can help me.I am having a problem with anything recorded in 60hz on my Quest 2.I have a strange flickering that is only noticeable on white backgrounds.If i use a higher refresh like 90hz the flicker goes away and everything is per...

Help me

I have ordered my quest like 2weeks ago and it still didn’t arrive. On the mail it says that my package has arrived

Resolved! My controller's locomotion is moving very oddly

My left controller's joystick was acting fine not that long ago, until I started playing some Rec Room and my locomotion was acting very odd. As I walk, I will just stop for a second until I started moving my controller's joystick again. This is gett...

Huge frustration with account managers/app sharing

I bought my son an oculus many years ago. He set it up himself and made himself the account manager. I bought him many, many games for it. I recently bought myself an oculus for fitness. However, I had to make myself an account manager because I purc...

facebook problem hlep

how can i login to oculus, facebook is informed that my account has been disableda very frustrating thing for those who have ever been asked to provide documents without correct verification

Question about pass through

Is there a way you can adjust opacity, making the passthrough image from the room displayed with the content? Should be great with some pov videos, on some locations 

oculus reset pin in app will not load

i have been trying to reset my pattern and it keeps disconnecting from my phone and either telling me to make a pattern or simply just get stuck loading.

Please help with oculus 2 health concerns for my child!

I need to speak to someone in the live chat in regards to my daughter having an allergic reaction to Oculus 2 headset and even spoke with someone through chat named Ana and then another guy in regards to getting this issue resolved and no one has got...

Resolved! oculus quest 1 heavy controller drift

Hey, does anybody know how to get in touch with oculus support for a controller drift issue with my left controller of the oculus quest 1? When i go to their support page i cant select anything to report a problem for a quest 1.Any help is welcome be...

Code Pin / Achat non validé

Bonjour,Récemment j'ai acheter e jeu Beat Saber sur mon Oculus quest 2, mais après la transaction on m'a demandé le code pin, comme je le connaissait pas j'ai fait retour pour chercher le code pin, donc de un je n'ai pas trouver le code pin et de deu...

Original Oculus Account Log In

I’ve had to set up this brand new account just to access forums for help. Every time I try to log into my oculus account with what I believe is the email I used to set it up with it tells me it’s a merged account with Facebook. When I try to log in w...

This is ridiculous. Where is my controller?

Bought the Quest 2 on April. Soon after the left controller stopped working properly. Contacted support to see if I could get a replacement before returning the quest. They made it sound like if it would be faster than returning it. I sent the contro...

Didnt know about refferal intill my friend activated his oculus

I got a oculus for Christmas and when I heard my friend was getting one I didn't even know about refferal codes and when I tried to send him the refferal after he activated his oculus it said he couldn't accept it because he had already activated his...

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Can the oculus be tracked down if its been stoling

Handtracking does not switch between controllers and hands automatically

Hand tracking does not switch between controllers and hands automatically.Tried turning off and on both "hand tracking" and "auto switch between hands and controllers". Tried restarting the device. Will not switch between hands and controllers. I'm i...

Resolved! Oculus VR Library Service refuses to start (Win 7)

Firstly, i know and understand Win 7 is out of date, and when i can i will be moving onto Win 10, however i cannot right now due to finances and i can also see lots of uses with Win 10 are still having issues getting this working, the only reason why...

Didnt get $30 from referral code

I just received my oculus I bought recently through this referral code from my friend but i dint have my $30 oculus store credit

Good afternoon

I can’t download horizon worlds and I have the quest 2 and live in the states

after v39 Update cant grab things on Rift Environment

Hi guys, I'm having problems when connecting my Oculus Quest 2 to my PC, the environment logs and all looks good, but I can't select items from my wall and grab them, I need to go near them (by it side) to grab, I can grab things from my inventory, b...

Oculus won't charge

Okay, so I left my quest 2 sitting around for a month and a half or so at 0% power and now it won't charge. I can't do a hard reboot because I can't even get it to charge enough to function other than the no battery screen. Are there any possible at ...