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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 54056 Views
  • 111 replies
  • 6 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

How long for my quest to change from opened to shipped ?

Really finding it hard not to cancel my purchase, Been 7 days since I ordered the oculus Quest and still no change ???????.Has anyone else been having this trouble, Was meant to be a birthday present. Not sure weather to just off amazon now as can ge...

Alfsdad by Honored Guest
  • 385 Views
  • 1 replies
  • 0 kudos

(CV1) Right Controller experiencing drift-like behavior.

My right controller is experiencing a kinda drifting behavior. Its not a deadzone issue, using oculus monitor by the user kojack, I saw that the input kinda spazzes out when I put my thumb on the thumbstick. Anybody have any possible solutions or are...

Order processing/ billing times

I placed an order for a Rift S on July 19th, and didn't hear anything about my order getting processed or charged until yesterday, when I decided to get a Quest instead. It says estimated delivery is the 10th of August but I want to know if I am not ...

Green LED flashes flashing

As I connect to the charging flashes the green LED does not light up all the time. Even all day they could not charge themselves. When they are incorporated into the cable and so is the black screen only for a while appears stamp oculus logo

Andzelm by Honored Guest
  • 1137 Views
  • 0 replies
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Performance Issues After Factory Reset

Recently, I factory reset my laptop but before that, I played all sorts of VR titles without issues (including Half-Life: Alyx and Boneworks) but I factory reset it due to external hard drive issues. Now I pretty much installed everything I had befor...

OkKingJay by Honored Guest
  • 190 Views
  • 0 replies
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Oculus App PC doesn´t recognize my Oculus Quest

I´ve been trying to connect my oculus Quest in the Pc using Oculus Link but the app doesn't detect any USB 3.0 or USB 2.0, I used other program to check the USB status and it recognize the oculus connected in the PC, I´m using a USB A to USB c 3.0 an...

MyT2 by Honored Guest
  • 375 Views
  • 1 replies
  • 1 kudos

oculus setup.exe broken.

Oculus setup keeps asking me to install a couple of windows 7 updates which are already installed. Check it out in this video here. https://www.youtube.com/watch?v=pLhvkVFHZo4 ; How can I bypass this step?? Please help. I put in an official support r...

Anonymous by Not applicable
  • 3478 Views
  • 11 replies
  • 0 kudos

Playlists and Youtube premium on Oculus Go

I am having a problem offlining a video playlist from Youtube Premium onto my Oculus Go. I used to be able to. I still have Youtube Premium, and can still offline a video, or sync a playlist that is already offlined, but cannot offline a new playlist...

Struggling with Support Ticket

I opened a support case for a Rift S which had been used under 10 hours on June 25th, due to a dead pixel directly in the center of the right lens.Ticket 1441274Ticket 1453431After over a week of discussion and delays, where I was sending rapid repli...

Ricquire by Honored Guest
  • 352 Views
  • 1 replies
  • 0 kudos

Quest to Rift

If I were to buy an Oculus Rift and give my current Oculus quest to a relative, is there a way I could get a full refund of all my games and get my money back?

Can't connect Rift S

I can't use my Rift S, I'm getting various error messages and blue screens of death (DPC_watchdog_violation, SYSTEM THREAD EXCEPTION NOT HANDLED) when I try to connect my headset since the update yesterday. I had blue screen errors about 1.5 months a...

aronkvh by Explorer
  • 513 Views
  • 0 replies
  • 0 kudos

Auto Shutoff - Come on Guys get it together!

i spent several hundred dollars on a device that specifically says geared more for media purposes, specifically to watch movies/TV on, but cannot get thru 1 episode of anything without it shutting off on me thinking its not being used!!! Do you have ...

acruxxx by Honored Guest
  • 376 Views
  • 1 replies
  • 1 kudos

Bad focus, impossible to use!

I'm one of those pretty disappointed with the purchase of the Oculus go.I use glasses, but this works much worse than the focus button on samsung gear vr. If I don't use glasses insertion then the focus is wrong. And if I put glasses insertion on and...

Rift S Crashing/Not Detecting Display Port

My oculus has been crashing to a black screen after about 10-40 minutes of gameplay. I am presented with a tab from SteamVR which states "Restart for oculus driver-The Oculus system has lost its connection to the display. Please check your headset's ...

DisplayPort query

Hi all, wanting to upgrade from a Oculus Go [picked up from a local cash convertors on a whim a few months ago for £30] Anyway, ive read, watched reviews that the Rift S only has a DisplayPort connection, on my laptop i dont have an actual DisplayPor...

help with running minecraft

This keep comes up on laptop screen "minecraftwindows10 editionlauncher.exe has stop working" and says updating and a timer keep flipping but nothing more happens can anybody help please

acetank00 by Honored Guest
  • 324 Views
  • 1 replies
  • 0 kudos

Rift S not recognizing mini-display port on laptop.

Recently I bought a rift s, I checked the specs on my laptop, MSI GE72 7RE Apache Pro, before the purchase just to make sure my laptop could run the rift s properly, which it should be able to. I installed the oculus software and started the pairing ...

Battery drain while connected unpredictable

I'm curious to know why the Oculus Go behaves the way it does.If I have it plugged in while it has a full charge and play Republique it doesn't lose any charge. But if I use the battery and plug it in when it's at around 20% the battery eventually dr...

aguy10 by Heroic Explorer
  • 402 Views
  • 2 replies
  • 0 kudos

I forgot my email password

I've forgot my email password and I can't change my email on oculus is there any way to change my email without using my old one?

Anonymous by Not applicable
  • 264 Views
  • 0 replies
  • 0 kudos

New PC

Hi Folks I got a new ninja PC but unfortunately it only has a 250G internal SSD. I got a 2TB external drive which I am populating with my games from other places (Steam, Epic etc) There is always an error to install Oculus on my new D drive and readi...

Disisme by Protege
  • 402 Views
  • 2 replies
  • 0 kudos
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Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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