my headset is weird

so when i look up something or look up a app it says oculus assistant service keeps stoping

Dotted code

My son bought a game and needed me to enter my card info after the game was bought it needed a dotted code. He’s never had to use this before and I can’t get the headset to go past this dotted code. Is there any way to fix this without doing a factor...

PM / Ticket number

Forgive me. What's PM. Also note I don't have a ticket number. Note I have been waiting for weeks for a response from my email to Oculus. How do open a chat, on their site it's a secret.

Quest 2 Issue with Linking

So this has bothered me for the last 3 days. I had just fixed my PC's heating issues and was ready to play VR games I have on Steam. When I connected my quest it spammed my computer with notifications saying that there was something wrong. Whenever I...

Issue with Quest 2 Linking

So this has bothered me for the last 3 days. I had just fixed my PC's heating issues and was ready to play VR games I have on Steam. When I connected my quest it spammed my computer with notifications saying that there was something wrong. Whenever I...

Oculus Setup can't connect - BadImageFormatException error?

Hello lovelies. Bit of an issue. I'm trying to install the Oculus software on my Windows 10 machine, and it fails with the "Can't connect - check your connection" error. I've done all the standard deal, checking that I have enough disk space and that...

Connecting a Quest 2 with Oculus Link when I only have DisplayPort on the graphics card

New Boxx workstation with an RTX A5000 in it. The card only has DisplayPort on the back.I have a Quest 2 with the Oculus Link cable, but it is only USB C. How do I connect the Quest 2 to the graphics card when I cannot see any cables Oculus provides ...

My Oculus quest to won't turn on

It's not charging, and its not showing the light like the orange or the red of the green, and it won't turn on as long as I hold down the power button, like it's completely just a dark screen

Stationary guardian - red circles for arms

I have noticed that my Stationary Guardian now shows me vertical grid and circles where my hands pass the boundaries, it's very narrow and super annoying and inconvenient in games. You can't see the game itself behind all that. Is there a way to swit...

Quest 2 randomly disconnecting every few seconds from Wi-Fi.

I have tested my Quest 2 with a Ubiquity Enterprise Wi-Fi 6E access point, a Ubiquiti AC PRO, and a Ubiquiti AC LITE Wi-Fi 6, all three have the same disconnecting every few seconds issue. I have tried every setting I can change including separating ...

quest 2 not switching to computer when using link

Whenever I try to use the link for my computer so I can play, oculus says that my headset is fully connected and everything but my oculus refuses to switch to my computer screen like it usually did and it stays in the main oculus screen. I cannot use...

Oculus Link don't detect quest 2

Hello,so, i have the following problem : When i go to the app on pc Oculus ; and try to add my quest 2 with Oculus Link, the following error appear at the connection test :"Le test de connexion n’a pas pu démarrer. Veuillez réessayer.Si ce problème p...

oculus apps not downloading

hi oculus suport i cant install oculus games on my pc i keep geting this messge sorry we couldent install app viset support for help

Controller

I have just recently broken my left controller and was wondering if there was anyway if anyone at the oculus headquarters could see if I have a protection plan or something of the sort to get it fixed or possibly a new controller?

Beat Saber Modding

Can I mod Beat Saber without my Oculus Quest 2 becoming paperweight (Useless and Unuseable) In my opinion the Beat Saber songs that are on there are really boring and not fun. Can I mod beat saber without my oculus quest becoming locked (unable to us...

No internet black screen

So I have an oculus rift, I had been using it fine a matter of a few days ago. One day I lose my internet, and now the rift is black screening all the games I try to open. I can see on my screen that the game is launching and tracking fine, I can eve...

My left controller not working

So I recently got a Quest 2 for my birthday and after a few weeks in my left controller kept vibrating and disconnecting. I don't know what was causing this issue and now it won't even turn on now. Someone please help.

Controller

My left oculus quest 2 controller is flashing the Morse code for SOS and won’t stop, it won’t connect and is unusable it isn’t battery and it isn’t physical damage.

Two problems Limbo and system shutdown.

Note that I have actually three problems. One is the new update in which when trying to go to the venue I get stuck in limbo. Two is that my system shutdown after ten minutes and it's fully charged. Three my controllers stops functioning in world whe...

Oculus right controller keeps blinking

So i was playing a game then all of a sudden my controller stoped working i assumed it was the battery so i switched them and they still didnt work so i tried pairing them and they still didnt work and it started blinking 3 fast blinks then 3 slow bl...

Four headsets on ONE account

I need to attach FOUR Quest 2s to ONE account.I will be demonstrating at the Olympic Virtual Series [Virtual Olympic Games] and will need this set-up.How do I do it?Thanks,VictorMax

Accessibility options locked to admin account?

My partner and i share an oculus quest. We have very different accessibility needs. She is disabled and unable to stand, so she needs the height adjust. I can stand, but i am color blind so i need the color correct. I made my own account bc it said e...

Air link not working on Quest 2

WiFi and PC meet all specs (Virtual Desktop works great). No problem connecting them with USB.I enabled Air Link on oculus. Click the connect button in quick settings, and the PC is shown. Select it and click "Pair", and the button changes to "Launch...

"Tracking lost" suddenly very often on 2 headsets

I have access to 2 Quest2s. After some update they tracking has become significantly bad on both! Both headsets are used in a corporate environment in a gentle way for development work and both are overnight almost unuseable. This is in an environmen...

unable to login to facebook account from quest 2

Issue appeared in the middle of the week.my quest 2 is on v39 and after factory reset (bcos of black screen issue) i relogged into FB account.after a month or so, i got screen asking to login into FB (account is FB bound so i cant use oculus one).the...

Airlink is Broken

I cannot launch Airlink. Or rather, I can but it's a mess. It's nothing more than the menu bar (which I cannot interact with) and a bunch of distorted lines, all with an incredibly choppy framerate. It worked fine yesterday when I bought the headset....

Pairing

My headset says it automatically connected but Its still saying issues when I put the headset on and asking me to put the pairing code in but don't have a clue how to do this?

My mic says it’s muted but people can still here me

Render resolution

I got a Quest 2 around a month ago and mostly i am happy with it, except the fact that i do not see a difference between Quest 2 native resolution and Link resolution. Doesn't matter how high i set the resolution and the encode bitrate in ODT, object...

My Personal Facebook was locked

Dear sir please help me