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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 52124 Views
  • 111 replies
  • 6 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Dirt 2 vr low gpu usage

hi guys...i have pretty low gpu usage about 50% sometimes 60% no matter the game graphics (low,medium,high,even ultra) cpu is about 5% to 15%.i tried everything before i make this thread,like enable "prefer maximum performance" at nvidia settings,tex...

UPS tracking issue

On the UPS tracking website it is written ''Address Information Required'' and to solve that issue I need to contact the oculus support to change the adress but my Quest is already on ''shipped'' status and I can't figure out how to change the delive...

Anyway to temporary turn off the Guardian?

I ask because I have a Flight Simulator I have set up in one corner of my room and a Racing seat in the opposite corner. Now I have found that the Guardian grid shows up and it's very distracting when playing FlightSims and Racing Sims. Please say th...

Fazz by Honored Visionary
  • 14508 Views
  • 4 replies
  • 3 kudos

Rift S freezing on start up - consistent error

HiI've just tried to launch my rift-s this morning, and it consistently freezes every time as soon as put on the headset and background home area loads. Before the home area loads there is no issue (so fine for approx 30 seconds). Is anyone else expe...

Support ticket ignored. How else to get support?

I have a ticket for a defective device that won't charge, straight from the box. On 6/30 I got a reply that I would hear something in 3-4 days because they were too busy with new sales. I've replied back twice and still no response or even an acknowl...

kim_mcd3 by Honored Guest
  • 308 Views
  • 1 replies
  • 0 kudos

Volume issues

I have seen 0 reports of the quest volume not working, My quests volume decides to go up by itself. And because of this, its stuck in debug mode

Shoiyta by Honored Guest
  • 426 Views
  • 1 replies
  • 0 kudos

2 Support tickets unanswered.

I've sent in a support ticket and the back and forth from the tech support was consistent, then i was told it would be 3-4 days before he'd get back to me. After 7 days i wrote back asking what was going on, no response. I then sent in another ticket...

Extremely Shaky Vision when looking down

In summary; Whenever I use my oculus quest and look down, there's a violent side to side shaking motion in both the hub and games, on and off the oculus link.I'm really hoping this is something fixable with software, because I'm not sure how expensiv...

Oculus Link Not Working

I have had my Quest for a long time and decided that the time was right to start trying out the Oculus Link so I can play PCVR games. I watched some videos on youtube and learned that I'm able to use my charging cable as a link cable, but I'm not abl...

Pop_Quiz by Sightseer
  • 636 Views
  • 2 replies
  • 0 kudos

Unable to enable "Unknown Sources"

I am unable to enable unknown sources. I start up Oculus Home and go to Settings, and then I click the toggle button to enable Unknown Sources. A spinwheel will appear next to the toggle button for 5 or 10 seconds and I'll receive the message "Unknow...

Anonymous by Not applicable
  • 5045 Views
  • 7 replies
  • 1 kudos

unkown sources on phone

I cant connect my laptop to my oculus and my pc wont connect to wifi so im stuck with one option wich is using phone version but i dont see the option can someone please help me the tags are the games im trying to play

How do I fix the joystick?

Recently, the stick of the left joystick started to glitch when you click forward. It gets worse and worse every day. Tell me. Is it possible to disassemble the joystick yourself or just buy a new one?

falkon79 by Honored Guest
  • 308 Views
  • 1 replies
  • 1 kudos

cant connect FB account

every time i want to add a friend it promts me to add my facebook account. i log in click continue with my account and then right after a error page loads. it still doesnt allow me to add anyone and this has been happening for about a week now.

Itz_Lime by Honored Guest
  • 214 Views
  • 0 replies
  • 0 kudos

Buy during Refund

Hello,what will happen, if I buy the same game, which is actually under checking for refund? Especially in that case, that the refund will be rejected after a few days? I'm very impatient and regret my mistale Thank you!

PEAR21 by Sightseer
  • 290 Views
  • 0 replies
  • 0 kudos

Adding Payment Method Issue

Hey folks, I cant purchase any new software because my PayPal somehow became unlinked from my account and I keep getting an Oopps Try Later error when I try to add it back. It's been this way for 3 days. I tried just adding my credit card and got an ...

Mr_Keltz by Honored Guest
  • 211 Views
  • 0 replies
  • 0 kudos

The guardian boundary on my brother’s Quest won’t go away

Sorry if this issue has already been mentioned somewhere on the forum here —I’m not too familiar with forums and I did a search to see if anyone was talking about this but haven’t found another discussion about it, probably my own incompetence. My br...

AppaBappa by Honored Guest
  • 6626 Views
  • 4 replies
  • 0 kudos

SHIPPING

I've made a purchase of the Oculus Rift S on June 27th, I have my order confirmed and everything. However, my card hasn't been charged and it hasn't shipped yet. It's almost been a week. How do I resolve this? Can I expect it by the due date?

riftaris by Honored Guest
  • 1053 Views
  • 7 replies
  • 0 kudos

How do i return my headset?

I bought my headset about 6 months ago, and it has been faulty ever since. I tried contacting support but they just gave me loads of fixes of witch none worked then ditched me instead of giving me an option to return it. After 11 days they never came...

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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