Get Help

The "A" Button on my Right Touch Controller (Quest 1 so Touch V2) has stopped working!

The "A" Button on my Right Touch (V2, Quest 1) Controller has stopped working. The capacitive sensor still detects when my thumb is on the button, but when I press it down it does nothing. It did recently update the controller so maybe that's part of...

Right thumb stick won’t work to press

When I play games and need to press the right joystick for them, the action doesn’t happen. I don’t know if there is something wrong with the joystick or the controller because the the other buttons works on the controller and the joystick works on t...

Lost purchased items due to locked FB account

Hi, My son's FB account was locked because of an unusual activity. (We think someone hacked his account.). Even we tried many times to recover the account, the FB steps puts us in a vicious cycle and it is impossible to recover account. However, we h...

Oculus Software not finding Quest 2 Headset

I recently wanted to use Air Link and I paired my Headset flawlessly but the second when I launched Air Link on the Headset I would get a pop-up on my PC saying that the Headset has not been found. When I close Air Link the same Message pops up again...

Help!!!

My oculus apps are all gone and I’ve tried everything pls help I spent a lot of money and do t want to lose anything someone help!

Microphone Volume Too Low

I got my Oculus Quest for about a month now. I play all the time with my boyfriend and he said my microphone volume is lower than average players. He can hear other players clear and loud but not me. I tried using a gaming headset and microphone it d...

Sent in for replacement

So I sent my quest 2 in for replacement or repair about a week and a half after I got it. They received my package on December 14th. I have still not received a replacement. When I ask they say to please be patient. It has been over a month and they ...

Resolved! my Rift S wont connect / no displayport connection

Rist S suddenly wont connect. I replug all cable the usb//dp as well as replug from headset. When I get it to connect I get either a black screen or a three dot grey screen, audio is fine.

Occulus won't accept my payment method

I live in China. I bought occulus quest 2 and I got a VPN through my router. I'm American. for the first year you guys accepted my form of credit card payment. Now you are not. I tried to buy a game and it's a no go. Please don't tell me just because...

My Oculus Quest 2 does not show any of my games/apps in my library after I did the recent update

I recently bought a game called "Swarm" and noticed that when I bought it on my phone it never showed up on my headset. Both my phone and headset are connected and are on the same wifi, so I was confused. As I was trying to fix it, I saw that I neede...

Help me my apps

My oculus apps are all gone and I’ve tried everything pls help I spent a lot of money and do t want to lose anything someone help!

My quest 2 is always lagging

Hello, I bought this quest 2 at Feburary 2022 when it happened today from me, my oculus controllers kept loop restarting and it wont let me play games, So i had to factory reset it And it still happens Can you fix my quest 2 please? Thanks.

I have none of my apps and I can’t access anything other than setting’s.

What do I do I have none of my games can’t do anything else then access settings anyone have a fix I have read an article about it but it was from 2021 don’t know if it is still the same problem

Oculus assistant services

I got on my oculus quest 2 this evening and was watching Twitch and using discord on the [Browser] application. It has been working fine for a while but now every time I type into anything on it I get pulled out of it and told "oculus assistant servi...

Air link fixed at 72 hz after update v39

After update v39 air link / link is only showing 72hz and only three possible resolution. Link also has poor performance.Please give 80 and 90hz back and the custom resolutions I cannot use link now.

Missing all previously purchased games

I just upgraded to a Quest 2 after a 3 year hiatus. I have setup the new headset but I am unable to add any of my previously purchased (through Oculus) games to the new headset. Via the headset it shows I have no purchase history and "you haven't pur...

Lost account

Hi there, I had to factory reset my Oculus, and now when I try to log onto my account it had come up with a different profile and also doesn't show all the games I've paid for and downloaded. Can you help me link to my account please?

USB-c converter

I have the oculus quest 2 I have a link cable for my pc but all I have is usb-a 3.0 ports can I possibly use a converter and plug a Double sided piece in for usb a and the other side usb c and then plug my link cable in ???

Airlink dropping on Dedicated Quest Access Point (but works via main router)

Ok, I've done so much research at this point, I've almost given up. I have two identical Asus AC66U-B1 routers. One is set up as the primary router, the other as a dedicated AP for my Quest 2 (not a mesh node, an AP). The primary router is one story ...

My quest 2 stuck on steam game

My quest 2 is able to connect my laptop with Airlink but it can't run the game, when I run a steam game, it can run for a while then it stuck. it just not moving. The game runs smoothly on my laptop if I quit, I can not connect my laptop anymore if I...

Link cable PC controller issue

So I have been using the Quest 2 since I got it around Christmas and just today was able to connect it to my laptop using the Link Cable. I specifically wanted to do this to go into VRChat so I could see worlds and avatars that are PC only. My proble...

Need help with second account

Hi I am new on this forum. Need some help with second account on Quest 2. Recently I purchased Powerbeats VR game on my Oculus PC app. I am using link cable to play it, but want to add my wife as second account so we have different progress and resul...

Resolved! Deleted Facebook account. Didn't think about all the games attached. How to get back

I deleted my Facebook account forgot that my quest 2 had a bunch of money spent on games. How do I get these back?

Streaming with Airlink or VR Desktop

I recently did a twitch stream using Airlink and Steam VR for the first time however I feel like the video capture wasn't getting the full right eye picture how do I change it so its not as zoomed in and/or getting both eyes? Is VR Desktop better for...

Is it possible to download a game I bought on Quest 2 on my computer (through oculus pc app)

I bought "Populotion: one" and "Onward", it seems like the first game appears to be free for me (since I already paid for it) on my pc oculus app, but the second game still cost money on the pc app.what can I do about it?

Problema con el software

Hola intente instalar la app de oculus quest 2 en pc, donde son 5,12 Gb de descarga, siempre que la intento instalar se queda en 5,06 o 5,04 y no descarga mas.Ya intente como 3 veces y pasa lo mismo, ya no se que hacer.

Oculus’s Support on WhatsApp

Oculus support on WhatsApp is a Joke! I had an issue with not being able to connect to my PC with the oculus link cable after a recent update and after an hour of delayed responses got nowhere. I had a reply to my question faster on an Oculus Faceboo...

pls help me fix guardian error

somebody know how to fix guardian error i got a map fnaf 1 then my vr died then when it had charge it just poped up guardian error so if anybodys knows pls tell me

Restart Problem

So I held my oculus quest 2 button down and pressed restart, Next thing you know all my games are gone and my account was gone. Before I restarted I tried loading into a game and It would load in for a split-second then automatically log back out.

oculus quest (original) bootloop

My oculus quest is stuck in a bootloop.Power on - I only see an oculus logo. I've let it sit for a few hours, no change.Boot into usb update mode, perform factory reset.Same behavior - it just shows the oculus logo.Choosing to sideload update just re...

Featured Posts

Resolved! my Rift S wont connect / no displayport connection

Resolved! Deleted Facebook account. Didn't think about all the games attached. How to get back

Search and Post

Device support