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Resolved! (Not Resolved) Known Issue - Boundary not saved | Stuck in Passthrough

I have a brand new Quest 3. But it is giving me problems with boundary settings. often when I turn it on it comes up in pass through with no settings or way to get into the apps or settings. Rebooting eventually gets me a message to create a boundary...

adgilcan by Honored Guest
  • 3414 Views
  • 78 replies
  • 5 kudos

Resolved! (Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Head Tracking

Hello everyone. I cannot seem to figure out how to fox my Oculus. When I put on my headset it it's stuck at the head tracking lost. Then us says reset but it will jot let me hit the reset button as the controllers won't move to that button. Has anyon...

Quest 3 record without app audio

Hi. i trying to record gameplay of vr and mr but it doesn't capture the app audio. not in games and browser.i tried hard boot and resore the recording setting to defult and yet its not working.if someone know how to solve it it will be amazing!thank ...

eli55or by Honored Guest
  • 344 Views
  • 6 replies
  • 0 kudos

Quest 2 in a Loop Restarting

Hello, I have a Quest 2, and after an update it stays in a loop with the blue logo, the controls vibrate but then the Quest restarts and starts again.I did the following tests:Hold the power button with the volume – and restore to factory default and...

rapirota by Honored Guest
  • 392 Views
  • 2 replies
  • 0 kudos

Resolved! Voice chat too quiet on Quest 3

Today my brother received his Quest 3 and we immediately went to play together. We didn't want to use in-game voice chats, so we connected through friend list. Unfortunately, we both have problem, that voice chat is much quieter than game, even thoug...

Resolved! Meta Quest 3: Can multiple phones be paired?

We got a Meta Quest 3 for Christmas, and my wife set it up with her phone (Samsung Galaxy S22 Ultra) with the Meta Quest app. She's the admin on the headset.I set up my own Meta account for use on the headset, but I've been unable to get my phone (al...

I cant connect to my headset after a factory reset.

I was gonna charge my headset like i normally would and when it was fully charged i was gonna turn it on and i randomly got a bootloop and i later factory reseted and when i turned on my headset it had a black screen and i turned it off and on until ...

VoiderPL by Honored Guest
  • 129 Views
  • 0 replies
  • 0 kudos

Casting with a Quest 2 to a TV, which router?

Hello all! I would like to know what the best option is here. I want to be able to cast with a Quest 2 to a TV on location where there is no internet or WiFi. Imagine Expo's or Art Fair in the outside.So we want our own closed network with which we c...

mlon by Honored Guest
  • 222 Views
  • 0 replies
  • 0 kudos

Resolved! Graphics card not compatible upgraded to 4090 RTX

Has anyone been able to get 4090 to work with Quest app? Every setting I use says my system does not meet minimum requirements.System specs:Intel i7-13700Gigabyte 4090 RTX32g DDR5WIN11 22H2 - Fresh install all drivers updated. I upgraded my whole gam...

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Quest 3 will not charge

My quest 3 will not charge at all. I have no indicator lights and have tried several cords. I have also tried to reboot with the power and volume but I just keep getting a low battery display and it turns off. I don't know what else to do.

Resolved! Is it damaging to charge quest 3 while playing?

Of course with the stock quest 3 wall adapter, but with a syntech 16ft cable. Though what I am more concerned about is wether it is damaging to the device to be charged while playing, short term or long term.

Resolved! Account suspension

Since last month my son's account was suspended because he out the wrong age with out me knowing when he looks in his occlusion it says go to Auth meta and when he goes in it logs in by Facebook it doesn't prompt him to put. A code all it says is dow...

ry.450012 by Honored Guest
  • 183 Views
  • 1 replies
  • 0 kudos

Resolved! 1650 oculus link

I am planing to buy a quest 2 but the pc vr. it says it dident support my gpu. But I have heard that many have could done it eny way.does my 1650 support oculus link????or airlink.

Resolved! Cant add friends

I purchased a quest 2 for my son for Christmas. I have never used an oculus before so I possibly did something wrong in the set up but now I’m confused as to what happened. My sons account is the admin account but it is also the supervised account (I...

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Asgard's Wrath - Unable to Transform Raven

I am recently playing the original Asgard's wrath with the Meta Quest 3 and unable to transform the animals. Was able to do the shark but other animals keep dying when trying to transform them such as the turtle. Now with the raven I cant get it to w...

Jakxna360 by Honored Guest
  • 205 Views
  • 2 replies
  • 0 kudos

Amazon.ca - used Quest 3 instead of new one.

I bought a NEW Quest 3 from Amazon (sold and shipped by Amazon.com.ca) and received a used one with an account already created, Asgard's Wrath 2 activated and so on. Sinse then I have 0 trust in Amazon and wanna get some evidence. I have a date of ap...

Account disabled - oculus

My son’s oculus account has been disabled, and he has lost all access to the games he purchased. I contacted customer support in 2nd January and they told me that his account and purchases would be reactivated on Jan 11th (his 13th birthday). This di...

Disable Microphone isolating external sounds

Hey, I’m a musician and recently got a quest 3. I’ve found countless worlds in horizon worlds for open mic, stages and singing opportunities. This all seemed amazing and I grabbed my guitar and began playing only to find out no one could hear my guit...

Resolved! Changing Which Account has Admin

I recently got a new oculus quest 2 (after giving my old one to my brother). I have both devices on the same email, but I want to change my new account to have admin. I've tried looking it up dozens of times at this point, but the only information I'...

Quest 3 not handing off between 6GHz WiFi access points

We are building a location-based VR experience with Quest 3 wireless into PCVR. Headsets will need to automatically switch between access points as users move through the experience.Headsets seem to be switching correctly on 5GHz networks, but not on...

Resolved! Games blurry from a distance

An internet technician came today to boost my internet. He changed my modem and router setup for a modem/router 2 in one. Since that change, games are blurry from lets say 5 foot.I play pcvr airlink.Had no problem before that so i wonder if the route...

Kalvaire by Explorer
  • 1031 Views
  • 15 replies
  • 0 kudos

Right controller not connecting

Light keeps blinking and won’t connect. Tried repairing, factory reset, taking batteries out - nothing has worked! Help!!!

Devybug by Honored Guest
  • 164 Views
  • 2 replies
  • 0 kudos
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