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Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head

Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

payment method still not working

can anyone in support fix the payment method issues. I have yet to see a response where it was fixed or how to fix it. I have opened a trouble ticket, I have read the forums, I have received emails from support but no resolution.

Adding payment issues

I am unable to pay for anything from the store and have opened support tickets and either no one responds OR the one that did didn't have any resolve for it and stop responding. When I try to add a credit card I get....There was a problem trying to a...

Referral credit not received

So my friend sent me a referral link for oculus, I bought the headset via the app link he sent me and I activated my headset when it arrived. I have not received the credit, why so? PS: I am mostly sure my friend will receive credit in about 25 days.

Why doesn't occulus ship everywhere?

I've been trying to get the replacement silicone facial interface, only to hear that my country isn't on the list of supported countries and theres now way to ship here. My question is why can't occulus, the largest VR provider in the world ship ever...

ギフトコードが届かない

ゲームを知人にプレゼントしようと思い、ギフトコードを購入したのですが、一日経っても相手に届きません。相手のメールアドレスにも間違いはないようです。タイムラグが発生したりするものなんでしょうか？

Resolved! App forever installing - Cannot update/install any other apps!!

I cannot uninstall this app, and it seems to be installing forever. I am not sure how to fix this problem. I cannot update any of my apps, nor I can install any apps. Also, I can't cancel the installation or I just don't know how.I've tried shutting ...

oops something went wrong please try again

every time i look at the big home screen tab i see oops something went wrong please try again oculus quest and thats nothing else can soemone please help me

Resolved! Gamepad pop-up menu problem

Hi, I'm using Oculus Quest2 with Oculus link from my Windows PC.My gamepad (Xbox Elite Wireless Controller 2) is connected to my PC.Then, I'd like to play "Star Wars Squadrons" via SteamVR.It looks launched properly, but when I pushed "button A", Ocu...

Games and Apps stuck in the Download Queue for over 48 hours.

Any update on this? I've heard many with this same issue. Beat Saber, VR Chat, Rec Room, and a couple of others are unplayable. If you cancel the updates, the game still requires you to update before playing.I've left my Oculus on for hours sitting a...

Elite Strap not charging.

I had my oculus put up for a month or two, and when I pulled it back out, the elite strap would no longer charge. I can only charge the built in battery, I'm not even getting the indicator that the elite strap is connected, even though it is.

NEED INTERNAL PART

MAIN BOARD AN LED RIBBON FOR OQ2 CONTROLLER SONS FELL OFF SHELVE AN RING BROKE OFF AN LED TO MAIN BORD PULLED OFF LED RIBBIN TORE IVE FIXED HOUESING NEED BOARD AN LED RIBBON FOR CONTROLLER WEB SITE SOMEWHERE

Using air link on quest 2. How do I get a different home other than just the white grid

I am only getting a white grid and not my custom home how do I get a Home when using the air link with a PC I know how to change the virtual environment when doing standalone but not when connected to PC please help

What is the best approach to antialising for Unreal Engine UMG widgets for GearVR

I'm working in an app for GearVR where I display a set of 'cards' in world space via UMG widgets. It looks something like this:The issue I have is that the cards look pretty aliased on the device in a number of ways. I explain now the issues and what...

Unable to download Horizon World

After waiting for many days I'm still unable to download Horizon World on my Quest 2.Please help. It says coming soon on the app store and I've tried to acess it via the website etc but nothing has worked. SUPPORT TEAM can you please provide acess to...

Adding Payment method error

When I try to add a new payment method it says "Something Went Wrong" When I try to add a payment method on the headset it said that too, I don't know what to do I Just want a add a new payment method.

Can't use Oculus Link with Cable

I cannot get the Oculus app on my PC to see my headset when I connect it by USB. My PC sees it in device manager just fine. I think I may have allowed it to access data at some point, but now I get no window asking on the headset when I plug a cable ...

Resolved! Cannot load SteamVR home or most VR titles with Oculus Link but works fine with ALVR (Quest 2)

Hi, hope someone can help as I've scoured these forums and cannot find others with quite the same problem. I have Quest 2 and a decent gaming PC and a Link cable and the Oculus software installed. I'm having trouble getting Steam VR and the majority ...

Quest 2 headset asking for a pattern i've never made

When my girlfriend was about to play yesterday she was greeted by a locked screen and needed a pattern that none of us have ever made, we know the security code. The app that the quest 2 asks me to use to reset also require the same pattern. Why is t...

Can't Add Payment Method Work Around (Quest, Rift S)

On my Quest, I reset to factory settings with these directions:A. turned off headsetB. held the power and volume(-) button down simultaneously until bootscreen in headset appearsC. navigated to factory reset with the volume buttonD. re downloaded the...

Oculus Quest 2 Air Link Won't Work

Every time I try to launch Air Link, my PC comes up with a notification saying "Headset not found" and my Oculus Quest 2 screen is black. If I press the Oculus home button on the controller, it says I'm in the Air Link app on my headset, but it stays...

Resolved! Old Facebook account linked to oculus accountp

So I created a new facebook account because I forgot the logins to my old one but I couldn’t find a feature to change the face book account associated with my oculus account only to add an new account which I don’t want or really do. I want to keep m...

Organize my apps

Will we ever get a folder system to organize apps in Quest 2? I have over 200 apps and it would be great to be able to organize them by type - shooters, fitness, experiences, or however i would like to organize them. Sucks having to search through th...

Games

I purchased 2 games on my account which is a sub account to my sons which is primary. I wanted him to have the games. I only tried one day. The gold hasn’t even been played, how can i give him these games or request a refund and rebuy under his accou...

PC Link Quest 2 Hardware error

Hi, when I try to connect my Quest 2 with my PC, I only get an error "You have a pending hardware issue that is preventing you from entering VR. Please check that your headset and sensor are connected." Any clues?

Oculus tv as stop working

I’m having a issue with oculus tv it doesn’t open it always telling me oculus tv as stop can anyone help me

How to view 360 Pictures I have made on my computer, when I take the headset to a construction site

Quest 2 HELP Please!I have made architecture renderings in panoramic 360 images, on a software program, Lumion 10 Pro. Using 360 Photos from the Oculus Rift store I was able to view them. That's great for me but I am trying to get these images viewed...

14" MacBook Pro Can't Connect to Horizon Workrooms

I can't get my 14" MacBook Pro to connect to the horizon workrooms remote desktop. There is an option for a 13" and a 15", but not the 14". I tried all the different MacBook options and none of them worked. Will there be an update coming out soon to ...

Remove a Rift that wasnt able to boot from my account

I tried setting up a rift on my account but my computer couldnt cut the mustard so i just got a quest but now i cant play rift software on it because the rift installation is trying to boot when i enter the software...please delete it from my account...

Can't update a game app

I purchased The Vanishing of Ethan Carter. It needed updating, and would not update, error said to check my connection, (which is fine) or go to support, (no help). Restarted computer, logged out and relogged back into Oculus Rift, So no I try and un...

No command

My headset says no command whom turn on boot up.