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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Instagram Business Account got Hacked

Hi Everyone,I need your help for this case. My instagram business account got hacked probably because of phising. The hacked changed the email address and now I can't access the account. As you can see above, that's the email that the hacker changed ...

Anonymous by Not applicable
  • 395 Views
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My account was hacked

 https://www.facebook.com/@SHAKIL55ISLAM/?mibextid=ZbWKwL 

Screenshot_2025-01-30-21-33-12-726_com.google.android.gm.jpg
Sohan.pk by Honored Guest
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My meta quest 3 won't turn on

Every time I try to turn it on nothing happening, Sometimes the fan turns on but nothing else. If I do the power button and volume down for 10 seconds I get a brief flash of the meta logo then it goes blank again, it says it's at 61% charge on the ap...

Meta Account

Someone created a meta account in my name added an email address that is not mine but linked my Facebook account please help. Do not refer me to Facebook help page this is fraud on meta account. I have the email address and the account name.

Help please!

CAN SOMEONE PLEASE DIRECT ME TO HELP? I recently upgraded my phone and lost all my 2 factor Authentication codes that were saved inside the authenticator app. I am still able to access my facebook page but now not able to access my instagram account ...

Instagram hacked

My Instagram aashleighh____ got hacked the other day and managed to hack some of my friends accounts as well after they sent them a link to go vote for something.I have tried so many methods to get my account back but the hackers have changed my numb...

My Facebook acount got suspended by another Instagram acount

Hallo everyone,Really hoping someone can help me. My Facebook Acount got suspended because another person had used my email to this persons Instagram, and then not followed the rules. Now i got suspended and dont no what to do...When I go into my fac...

emsk.2025 by Honored Guest
  • 152 Views
  • 1 replies
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Monetization

There is no problem with my Facebook page but I have still not received the Content Monetization Tool from Facebook.Page Link  https://www.facebook.com/share/15tswvYUux/

Dhansingh by Honored Guest
  • 274 Views
  • 1 replies
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My Quest 3 is stuck in USB Update Mode

I am unable to factory reset, boot or turn the device off. When I select one of the above options, the meta logo flashes for a second and the Usb update mode page re-appears. I have extended warranty, should I request a new device? Right now the devi...

It looks like there isn't an account associated with that email

I already made a new account and am logged in on the meta app and I used the same email for the setup and it said: It looks like there isn't an account associated with that email. Make sure that you use an account given to you by your organisation (f...

FlazerYT by Honored Guest
  • 1343 Views
  • 5 replies
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Is Virtual Desktop Essential for PcVr?

Is there a difference in quality between playing PCVR games with cable and playing virtual desktop over wifi? And does virtual desktop work for wired connection too

gonelmo1 by Honored Guest
  • 167 Views
  • 1 replies
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Can I get a replacment controller without warranty

I don't have my warranty, but i have been dealing with this stick drift for 2 or 3 years now.It has gotten worse over the years and made many games unplayable, like pavlov, aimxr, and all games the need the thumbstick to move. now this problem is onl...

Meta Account Suspension for two of my Meta Accounts

Hello,I haven`t factory reset my Meta Quest 2 when I sold it. But I ensured to logout the device before I sell it to them.Now my account was suspended and all the help links are either deadlinks or links with nowhere to go. Can someone please help me...

sagin6 by Honored Guest
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Meta quest gift card

Hello I have brought my son £50 meta quest gift cards and I applied 2 of them on his account without a problem but now when I try it saids try later or contact customer services which I can’t seem to find customer service to talk to someone his vr he...

incompatible graphics card

I have rtx 3050 laptop. After updating the drivers, I saw a message that the graphics card drivers were incompatible, although everything had worked before. I don't have any laptops, other than this, how do I fix this error?And I saw the last topic a...

Quest 1 won't boot after not being used for a year

Hi.I have a Quest 1 I got from a familt member about two years ago.I stopped using it about a year ago, and it has been in storage for about a year.Yesterday, I tried plugging it in to charge it, and today I tried powering it on and it just displays ...

Quest 3

I was thinking of getting the quest 3 but not sure if it works with a RX 7900XTX gpu

kiddmike by Honored Guest
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Stuck in a bootloop (meta quest 2)

My meta quest 2 headset is stuck in a bootloop, I get a pop-up saying various services "keep stopping" and then it restarts again- I have remote factory reset (as the headset could not connect for me to factory reset via the app on my phone)- I have ...

tomoccy by Honored Guest
  • 180 Views
  • 2 replies
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Resolved! Unable to reply to threads

For some reason I'm still unable to reply to anything on the creator forums. Reply is greyed out. Please help

Instagram

Hello Meta  Hello Meta, you closed my Instagram account on January 10, but you sent me an email from your official account on January 7. You said your account is in compliance with the rules, you can use it again, sorry for the closed period, but my ...

Murat90 by Honored Guest
  • 214 Views
  • 1 replies
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Meta Quest 3s setup trouble

Hi. Recently purchased a second meta quest 3s for the children and having trouble setting up the second one.My wife set these up so I might be missing some info but she downloaded the app on her phone and connected the first headset through it to her...

Beat Saber won't update

I tried updating the game but it says queuing even when I have nothing downloading. Then it just goes back to saying update. I tried restarting the device and uninstalling then reinstalling. I can open and play the game however not online because whe...

Quest 3 connections - Bluetooth and/or WiFi and remote use

Is the connection to the app on an Android phone Bluetooth or WiFi, or both? There are a couple of reasons I ask. I looked at the BT devices my (new) phone knows and the MQ3 is not one of them (unless it's a name I don't recognize). I tried to pair t...

Need a hand?

The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

If you need to speak with an agent directly, please contact our support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. Our team isn't able to assist with those account troubles.

Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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