Featured Posts
Forum Posts
Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
My apps say not installed after I install them
I tried installing a app and after it was done I went to launch it. When I launched it the app said “not installed” I’ve tried restarting the headset but I have the same problem
My oculus quest 2 not updating any games or apps
So I have my oculus and I’m trying to update some of my games but when I do the downloading is stuck on 0%
Problem selecting text in Oculus Browser when using bluetooth touchpad
I tried editing text in Browser with BT keyboard and touchpad. And it appeared to be a PITA: to select a text you can only use Shift + arrow keys on the keyboard. It is impossible to select text with the mouse pointer.
Lost oculus
How do i find my oculus if its not in its box?
My Oculus started Screeching
Hey, so this has happened two times now. I have taken my headset off in the middle of a game and set it down to go do something. I then come back to my headset a few hours (or in the first case days) later and put it on. As soon as I brought it to my...
Oculus quest 2 right hand losing tracking, but can still be rotated, and only a few butt work on it.
My right hand loses xyz motion, but can still be rotated in place. All buttons seem to work, except for the oculus home button. What is going wrong, and how can I solve it?
Resolved! Strange tracking issue. Makes headset unusable.
After not playing for a month or so, I updated the headset and here are the complications that have shown up. -The touch controllers float in a single position. They rotate in a fixed position but to not move in space. Sort of like the controllers ar...
Resolved! Oculus Link crashes after playing PC(.exe) build game
Oculus Link crashes after playing PC(.exe) build game. I develop a game of VR(Oculus Quest 2) in Unity. I build APK file and can play it with an actual machine, but a bug occurs when I build for PCs(.exe file) and play with an actual machine using Oc...
Superhot vr for Quest 2 not working
I've played Superhot many times before my problem started. In the past, it worked great. Now, when I try to start the game it will show the "cloud sync" bar then it goes black and sends me back to my lobby. I want to preface this by saying that I do ...
Help getting started
Hello everyone, Deciding on jumping off the deepend and upgrading from my original HTC Vive to the Quest 2 and have been looking into various options available to me. Stumbled across Virtual Desktop as an option and looked further into it as I've nev...
My audio jack on my Quest 2 is no longer connecting with my earbuds.
I tried plugging in a different headset with no luck. A pain when your playing with someone else doing something different and they hear what I'm playing. I've tried plugging it in slowly and pushing the connector in as far as possible. It's only a y...
Resolved! Cant hear anyone while playing Steam VR
So when ever I play Gorilla Tag or VRChat, I can't talk or hear. It doesn't work. I am using Virtual Desktop and it is connected, but It doesn't work. Any suggestions on fixing it?
Resolved! Display shutting off immediately after turning on
My Oculus has been having terrible issues with shutting down after booting up. It will display the battery percent, then the logo, lastly it will reach a screen asking to confirm I am fine with the connected device accessing my headset files. Afterwa...
You have a pending hardware issue that is preventing you from starting a VR app 1971055
I have a very strange error. Everytime I switch on my computer and i want to use the Oculus it's saying "You have a pending hardware issue that is preventing you from starting a VR app 1971055" I can open this message and it's telling me that I have ...
Guardian failure
Today on turning my Quest 2 it appeared to do an update and now I keep getting a guardian error. Multiple resets have not helped and I cannot access any menus only this screen. Selecting app info or close app just leaves a black screen. Any help woul...
sync issues
Hi, i have been struggling to get my oculus 2 to sync up with my android phone, its it because i have an android and thats why syncing isnt working? ive tried restarting my headset, logging in and out of it. ive tried deleting the mobile app and also...
Controllers
I lost my controls 1 week after buying for my son Christmas and I don’t know ware to order replacements I got scammed from a fake oculus website help please
rift s optical cable
Wondering if anyone can point me in the right direction to make a complaint regarding the Rift S replacement optical cable. I have been going back and forth with support since the 26/12/21 wanting to get a replacement optical cable. Started off havin...
Tips on how to attain the player's boundary type in Oculus Quests VR Preview (UE4-27.2)
Hello everyone, I am currently developing a VR game within Unreal Engine 4, and I am trying to ascertain within my blueprint whether or not the player is using a room-scale or stationary boundary while in VR Preview. I have attempted to work with the...
High pitched sound in game
Ok as the post says, while watching gentleman special interest movie, and when playing robo recall I have gotten ( a couple of times) for some reason high pitched voices.Now I paused my Gentlemen special interest movie and unpaused and it was gone. S...
Uploading build using OHD - Stuck at server error occured followed by 'A network error occured'.
Hello! I'm trying to upload a build to submit our experience to the App Lab. The log mentions that: "A server error occurred" followed by "A network error occurred". Does anyone have a solution for this?
Can't change emails on Quest when my facebook email changed
I'm in a weird spot My Facebook account used to use an old email that I once had (no longer have access to) and my Oculus Quest 2 adopted that email for my account on the machine. I recently switched my Facebook email to the one I currently use becau...
How to fix everything is deleted it on the Oculus Quest 1 and 2
This link will send you into YouTube and show you how to fix your Oculus Quest 1 or 2 if it ever happens https://youtu.be/f61otswWbrc
Games won't dl...make sure quest is in boundaries. Even when not wearing. I'd set on top of couch
I'd set behind me..go to bed..wake up waiting for 7 gig dl...but head set was out of range...the circle that u draw. Duuhhhh
Duplicate headsets showing in Oculus mobile app
Ever since I got my Rift S I have duplicate headsets showing up in my Oculus mobile app. I have tried removing the headset, uninstalling and reinstalling the Oculus PC app and also the mobile app. Even with everything physically disconnected and unin...
Oculus Quest 2 Microphone no longer working
All the sudden my quest 2 micrphone no longer picks up any audio. I tried doing a factory reset, making sure the microphone was not muted, etc. What can I do?
Oculus is rubbish
Once again I'm starting a thread as nobody got back to my previous one with any support. My Oculus has logged me out again and I've got to force a reboot on the device. This takes about half an hour and the games I've purchased are still not showing ...
2nd oculus
Our first quest 2 has me as admin account , hubby as second account if we get a second quest 2 what's easier, me putting my account on the new one? will all the apps and games move to the new one? will he still have access to them all on the old one?...
Quest and Quest 2 controllers not detected by Oculus App on PC
I have used Link for some time on my older PC and it worked fine. I didn’t use it for the last few month and tried again this week after updating the software on the headsets (Q1 and Q2 since I have both) and the PC. Now the Oculus app does not detec...
Wrong price at checkout
Hi! I try to buy a game and use a discount code and I can see that I get a discount, but in the last step when the payment is to be made, has the price gone back again? Any tips how to fix this? Thanks!
