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Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 67318 Views
  • 111 replies
  • 6 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

[Resolved]Oculus app doesn't launch

Hi,The oculus app on my smartphone doesn't launch anymore, I unistalled/reinistalled it but nothing changes : When I try to use the app, I only get the Oculus logo and nothing happens...I use a Samsung S10E with android 10 and I have the last update ...

Devinou by Honored Guest
  • 322 Views
  • 1 replies
  • 0 kudos

Order Number link not working

So I just bought a Quest I accidentally bought it as a guest so I have no idea if this had an affect on my situation but when I go to the email I got after purchasing the quest and click on the order number link it it says "Make sure your link matche...

Mirroring Sound won't work with Oculus Link

The Mirroring sound will not work with my Oculus Link. This is bad for me because I want to stream games like Beat Saber or Vacation Simulator, but SteamVR will not allow me to cast sound to both devices at the same time. Can someone help?

CosmoGray by Honored Guest
  • 198 Views
  • 0 replies
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Oculus not working with Steam VR

Hey guys, I have this problem that I get when starting No man‘s sky (newly bought, ik late but better than never lol)(also the same when I start Moss)So the problem is that when I start No man's sky, the game starts freezing and the oculus rift s's s...

DenisDePe by Not applicable
  • 418 Views
  • 0 replies
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Error installing Oculus, tried everything...

So, I am trying to install the Oculus software. I've tried EVERYTHING.I have deleted ALL C++ RedistsI have Defender and all anti-virus offI have the headset disconnectedI have tried installing on multiple drivesI have restarted several times....Here ...

Shaky hand tracking.

Trying to play games with hand tracking or just using it in general is not very practical for me right now. Even when my hands are still they start shaking in vr so trying to point at something or grab something in a game like Elixir is hard.

Anonymous by Not applicable
  • 621 Views
  • 0 replies
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so i want to play a game called cosmic trip

so i want to play a game called cosmic trip i previously installed and play it without an issue i took a coupel mounth break without palying it and when ever i boot it up it shows a pop up error saying "fatal error""Failed to load il2cpp"

Oculus shipped an empty box

I received two boxes via UPS. Neither required signature. Box 1 of 2 was empty- completely empty- and should have had the Quest in it. Box 2 of 2 had the case and earbuds in it. I am VERY upset because this is the a Christmas gift for my son. I submi...

Suzbuggs by Honored Guest
  • 2825 Views
  • 16 replies
  • 0 kudos

No Sound in Blade and Sorcery with oculus

Hi,I am using the rift cv1I got no sound when i start the game (blade and sorcery) with the oculus software. When i use the steamVR software everything works normal. So i think it has something to do with the oculus software.Already reinstalled the ...

Thin Green Line, then Black Screen

Just here to commiserate with others who may have had the same issue.Have an Oculus Quest 128 MB, made 1/2020 (per the box label), received 2/2020. No major issues until on 6/8/20 while playing my umpteenth game of Echo VR I noticed a thin vertical g...

JiggyIggy by Honored Guest
  • 1117 Views
  • 2 replies
  • 0 kudos

Live chat help

I need to contact oculus about my order but can not find the live chat I was on the other day to do it

aaronzoom by Honored Guest
  • 1256 Views
  • 2 replies
  • 0 kudos

Cannot Change Username Because I Login With Facebook

I've tried the instructions given by the official Oculus documentation on how to change your username. When i enter in my password though, it fails. I believe it is because i use Facebook to login and my Facebook uses MF2A. Any clues how to change Oc...

Support ticket abandoned? #1290895

Hello everyone,Can anyone here help me with a status update on support ticket #1290895?I sent in my left and right Rift S controllers weeks ago for warranty replacement, but I have not heard anything back about it yet. I was originally told that it w...

My Oculus CV1 HMD doesn't track position

Speaks for itself, all I can do with my headset is to just look around and stays at one place, sometimes I get a wierd teleportation outside the play area, where I stay for good, though controllers still stay inside the play area and act normally. To...

Can't change my account email

I've been trying to change my Oculus account email for the past few days now, and for some reason the website won't let me. It sends me the confirmation email to my previous address and I can submit the confirmation code, but then it gives me the war...

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oculus is a nightmare

unfortunately I bought the Rift SI have to unplug / re-plug it so i can get it to work every time i power the computer on. so, I reach out to oculus tech support for at least 3 months. this is what I have done at their instruction to fix the issue .....

HoYaS by Honored Guest
  • 394 Views
  • 1 replies
  • 0 kudos

we need oculus rooms back

i have contacted user support about this issue but they just used the copy and paste reply you will see often. they told me to go to the user voice forum although there is none for the gear vr. this argument/request also apply to the oculus go which ...

My lenses has glue on it

My left lense on my oculus quest has glue on it because my grandpa tried fixing the plastic protector around it and glued the lense too so I was wondering if there was any way I can fix it or buy a replacement because it’s all blurry

WiFi issues with Oculus go

My settings says I'm connected but when I try to download it says no internet connection.I've done factory reset and all the other stuff please help!!!!!!!

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