Get Help
Need a hand or looking to help others? Find answers and ask questions about your headset, accessories, and apps.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

rift application in quest 2 not properly converge

Spoiler (Highlight to read) I am trying to run a rift S based VR application in quest 2 using oculus link. the two mirror images is not properly conversing and i am getting two parallel instances of all objects in the scene, on the other hand the app...

Infurnia by Honored Guest
  • 395 Views
  • 0 replies
  • 0 kudos

V37 Horizon home does not work

v37 installed fine, follwed oculus site on how to teleport virtual environment home, by closing menu with oculus button. But no menu pops up with trigger and thumb stick does not rotate either.. Site says its in v37 but not on mine

Having difficulty with resetting pattern to oculus

Does anyone else have difficulty resetting their pattern to their oculus? My problem is that when i try to connect my oculus to the app i have to put in the pattern however i seem to have forgotten it and now I cannot reset it. I honestly have no clu...

Resolved! I need help

Starting a few days ago objects in the real world have gotten a pink outline while playing no matter which game I was playing. How can I fix this?

Refunding Beat Saber

I know Oculus has a 14 day refund policy but I have not enjoyed beat saber at all, I bought it about a month ago and would like a credit towards my oculus or just the refund. Please help.

Group use

Can I have 2 Oculus Quest 2 headsets using the same account at the same time?

Purchasing issue

Every time I attempt to purchase anything, it says do to something unusual, for your security try again later

Horizon worlds account help

 I just downloaded horizon worlds and it won’t let me get pass the screen where you customize your avatar character. I’ve uninstalled and reinstalled the app a few times but it still won’t let me pass that screen

2229D6BD-7990-4ECC-AA83-EF252C46342D.jpeg
Sandata by Honored Guest
  • 501 Views
  • 1 replies
  • 0 kudos

Horizon Venues and "Poor Internet Connection" message

First off, my broadband download speed is about 250mbps, as measured by SpeedTest.net from within the Quest 2 browser. Lately, I've been getting "Poor Internet Connection" messages in Venues. If I "stand around a corner" and only peek at part of the ...

wuzp by Rising Star
  • 795 Views
  • 3 replies
  • 0 kudos

Oculus (FB) Sucks but We All Know That

Wth is up with this company? Can they not figure out Windows 10 and USB ports? I have owned three seperate Oculus headsets now, and every single one of them has USB disconnect issues. I cant get my Rift S to ever have a solid connection, and now I ha...

ghs22 by Protege
  • 898 Views
  • 1 replies
  • 0 kudos

Upload File to Quest 2 or App for Uploading

Windows 10 pro laptop, stopped recognize (devices and drive) -File Explorerto see.. Oculus Quest 2 Headset. I already uploaded 150 gigbytes of files, to my download folder in myQuest 2 file app on the headset. But it no longer recognizes, Windows 10 ...

Casting problems

I've successfully casted in the past but it won't let me do it now. I open the app, pair the quest with my phone, record, go into the headset for 30ish seconds, come back out, confirm that it worked, it did so I go back in, play around for an hour on...

I own a game but says I dont on the pc app

I purchased beat saber on my quest 2 headset and my phone and headset both say I own it but the app on pc says I dont own it yet. I tried uninstalling everything on my pc for the quest and the game from the headset and still says it needs to be purch...

Please help

 Whenever I play any game this happens whenever I move my headset or move anything in game I don't know why I have a 3080ti I've tried updating drivers but that does not help it's getting very annoying please help

Screenshot_2022-03-05-19-38-56-546.png

Redeeming referral code bonus $30

So I Referred somebody a while ago and excepted it and then I got a notification for the bonus $30 I clicked on it and it won’t let me redeem it. this is what it shows.It says Error preforming query. 

C8CD8911-6F4E-4F2E-ACB0-AF1CA00B5557.jpeg

PCVR capabilities

This has been the most stressful and ridiculous process I’ve ever encountered. I have a laptop with a Nvidia RTX 3050ti more than capable of VR, but apparently it’s unsupported by oculus (despite their website claiming otherwise) as other forums have...

Help

I just got a Oculus quest 2 for my birthday got it all set up and but I go to buy a game for money and ask for my PIN but I don't remember making a pin and when I click then I go to the website to reset my e-mail and click it it doesn't send me it ne...

Resolved! Can't connect my PC app

Hi guys, just bought the Quest 2 today, and this is my first VR setup.Sadly my PC is failing to recognize the headset. I tried to reach the support team, but they referred me to ask for help here lol.I followed all the instructions, eg: Enable PTC, A...

My oculus quest 2 won’t work I’ve tried everything

Awhile ago I tried to play on my headset just like every other day but nothing would load my games wouldn’t pop up it wouldn’t let me make a new account to try and fix it and I’ve looked at tutorials how to fix it and nothing worked I’ve reset it mul...

Kolnzie by Honored Guest
  • 624 Views
  • 1 replies
  • 0 kudos

Aux port left side only working

My quest's audiojack doesn't function on the right side of any headphones. The plug is plugged in fully and I tried it with a cable that has only sound and one that also has a mic. At least it supports usbc audio but I also wanna be able to use my po...

taigo by Honored Guest
  • 286 Views
  • 0 replies
  • 0 kudos

Oculus Setup for Windows: incorrect operation with Path

After installation on windows 10, the entire contents of the Path system variable will be dereferenced, which is not correct.such as before installation:%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;...and after installation:C:\Progra...

vit.kud by Honored Guest
  • 352 Views
  • 0 replies
  • 0 kudos

Error OVR88948175

Hello. This is my first time ever using an Oculus product.I didnt received my oculus yet, but I downloaded the app before getting it. But sadly; when I installed it, I got this weird error at the software dowloard directoryGot it once, removed and re...

Miran0 by Explorer
  • 5910 Views
  • 5 replies
  • 1 kudos

Horizon world

us resident base. Horizon world is unavailable for me. how to remedy this?

SMITTEE78 by Honored Guest
  • 604 Views
  • 1 replies
  • 0 kudos

Melted charger port

So yesterday my vr wouldn't charge, i used 2 chargers that we normally used but still would not charge. I used a iphone charger and left it for 30min. By the time i came back i smell fire so i ran to the vr and saw that the charger melted. Is there a...

Top Kudoed Authors
Labels