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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 54708 Views
  • 111 replies
  • 6 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Procedures for returning defect Oculus Quest

Returning the Oculus Quest because it has hardware issues.What procedures do I need to do before returning it like wiping the whole thing?ie reformat the Quest, unpair the Quest from my phone...etc

Apagado de mandos - perdida de tracking

Hola, necesitaría saber, si hay alguna manera, de que los mandos no se apaguen automáticamente cuando estos permanecen inmóviles unos segundos, al apagarse o dejar de emitir, si emiten, claro están o se apagan, dejan de estar visibles para las cámara...

How do I re-enter router password?

Can’t pair with headset. Installed app; uninstalled app, re-installed app—-same result.I don’t believe my router information is incorrect but I’d like to check. Bluetooth does not find Oculus Go headset.

I got the bill that my Oculus Rift S is paid, but...

so far it hasn't been shipped. How long does it normally take? Also it says on my bank that they see that the money is on hold, because Oculus didn't take the money yet !? Though I got a bill yesterday from Oculus. I'm a bit confused.

Mizu1993 by Honored Guest
  • 479 Views
  • 1 replies
  • 0 kudos

Can't install games

HiI am having problem installing games.The Oculus app installed fine and seems to work. I can use the headset with the default apps.Downloading games seems to work fine too. But when I try to install the game I get a notification that says "Store Not...

xdLucke by Honored Guest
  • 412 Views
  • 1 replies
  • 0 kudos

Brand new Rift S display will not turn on

After purchasing a new Oculus Rift S from newegg, the display will not turn on. The issue became apparent during the initial setup- a blue light appears on the anterior section of the headset, while a white light turns on between the lenses, yet once...

Oculus S with steam vr audio question

I haven't played VR in a few months. I came back today cause my nephew wanted me to get Blades and Sorcery. I don't know if oculus changed or windows 10 changed but I used to be able to get audio through the headset and my speakers. Mainly for specta...

Oculus controller starting to get stuck.

I can feel the trigger (trigger for pointer finger) starting to get stuck. It's not terrible but sometimes I will feel a little resistance. Is it possible to get replacement without buying a set of controllers for 100$ or is there a fix?

left controller quest not turning on

i have the quest for 2 weeks now and i replaced the battery of the controller once after i replaced it (3 days later) i dropped my left controller i see nothing broken or something not even a scratch but it doesnt turn on. i put in a new battery and ...

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Cassieboy by Honored Guest
  • 1198 Views
  • 7 replies
  • 0 kudos

Stuck on Health and safety warning video

I just bought a RIft s vr headseat and i clicked off on a safety video because i couldn't pause it and when i tried staring oculus again it just went back to the video but this time it isn't playing and i can't continue it. I've tried re-installing, ...

Ceroing by Honored Guest
  • 917 Views
  • 8 replies
  • 0 kudos

Delivery or shipment issue

I ordered oculus rift s 18th January and i got 2 emails : 1 confirmation email and 2 that the order is ready for shipment . In "my orders" tab it says the order will arrive 21st January but i still haven't tracking number and i didn't received any in...

Voice commands help

Is there information of the current voice commands? Information sheet. List of commands. How to use? Things like that. Reference: Oculus Quest.

Oculus 4-Meter Headset Cable

I've had my Rift for almost a year now, but the cable is now damaged and quickly need a replacement. Where can I buy another one of these? It is no longer available on the market and I can't seem to find one anywhere else.

Kennpai by Honored Guest
  • 193 Views
  • 0 replies
  • 0 kudos

Black Screen on Setup

Hi all,I know there have been plenty of post on this issue, but none of the comments have fixed my issue. Also a lot seemed to be from around 5 months ago when it looks like a software update caused the same issue. Anyway, I was lucky enough to be ab...

Constant "Can't reach Oculus service" error

Hi i just got Oculus recently and it was working fine for about a week until the app ceased to work. Now I've tried to repair the app, completely wipe it off my system and start anew, searched numerous forums to find similar problems to see if i coul...

Support Phone Number?

So I have been dealing with support for over a week now and am lucky if I get a response email once a day. At this point I've gotten a shipping label, which the address is wrong, even though it is correct in the email chain. They also didn't mention ...

jelydonut by Honored Guest
  • 3292 Views
  • 8 replies
  • 0 kudos

Why is the Support team not responding to me?

I have been in contact with Oculus Support for over a week. I'm in the process of trying to get a replacement Oculus Quest. Last I heard from Support, they told me my request for a replacement Quest has been approved, and that I needed to send my ful...

Headset Straps

I recently purchased an Oculus Go and while I am enjoying the VR experience, what I am not enjoying is the fact that the right headset strap keeps coming off the body of the headset, which makes putting it on my head a real chore. I have tried to loo...

Oculus Rift picking up my breathing...

Hello, im wondering if there any solution to stop the oculus rift microphone to picking up the breathing noise if im breathing through my nose. (people on most social vr platforms keep complain i have heavy breathing all the time, i literally staying...

Venompapa by Honored Guest
  • 1658 Views
  • 1 replies
  • 0 kudos

Quest wasn’t as I expected

I had the quest for a while and it’s an awesome product but when I got I was expecting to pay for blade of sorcery and play Minecraft but theres more “party” games on the quest and not really fun titles. I feel as I wasted money

Rift S USB 3.0 port incompatible?

So i just got my rift but when i plug it into my PC it says that Your headset is plugged into an incompatible USB port. It is plugged into a USB 3.0 port, and ive tried connecting it to all of the other USB 3.0 ports on my PC same issue.

Install problem

My game will go through the download but won't install the game. I tried factory reset and it still doesn't work.

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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