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Resolved! (Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Once I plug my rift in my monitor goes black.

I've been doing some searching and I can't find anyone with the same problem. Everything used to work find but out of no where it's stopped working. So here's whats happening:I start my pc with no issues.I plug in my oculus rift head set into my HDMI...

Oculus Home auto-launching question

I have a game that I built from Unity that works both with and without VR. The app will sometimes automatically open Oculus Home, if a Rift is connected, when trying to run the game. This is alright if the user wants to run the game in VR, but if the...

Anonymous by Not applicable
  • 295 Views
  • 3 replies
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Understanding performance issues?

Hello all, I've just got the Oculus Rift setup and started to tinker around in it, to be honest I wasn't exactly blown away by the quality. After some Googling I decided to try the debug tool and enable the performance HUD. There would seem to be som...

Anonymous by Not applicable
  • 2763 Views
  • 22 replies
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Virtual Reality Survey

Hi,we are a group of three and we're writing a bachelor thesis about Virtual Reality and how it effects the decision making process while shopping in VR.We've prepared a small survey, less than 5 minutes.It would help us a lot to get as many response...

DaK1Ga by Honored Guest
  • 123 Views
  • 0 replies
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Can't install apps

Was unable to update my games (update loop). Uninstalled Oculus, deleted local files, cleaned registry, restarted, reinstalled oculus, restarted. Now it loops Install instead of Update.

GTX1080 TI and GPU Tweak 2 with Rift

Hi, I wonder if anyone else has experienced this. Before the last Oculus software update if I used the ASUS GPU Tweak 2 gaming booster everything worked fine. Now if I use this it prevents Oculus from opening and gives the "your Oculus may be updatin...

Anonymous by Not applicable
  • 434 Views
  • 3 replies
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Get Black Screen in Windows 10 after Login

After logging on my wife and my daughter get a black screen with a mouse cursor (both normal users).So they are not able to log into Windows.I normally don't get this, but when I had this once, I went to the services and restarted the Oculus Runtime ...

Anonymous by Not applicable
  • 288 Views
  • 3 replies
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Netflix + Oculus = Horrible frame loss.

The basics:When running netflix (via dash, inside bigscreen, or even just having it playing on the PC) and trying to use the rift, I suffer from horrible performance. System Specs:I7-7770K, 32GB, 980 TI GTX 6gb. 2 Displays + Rift.1440P korean no name...

lag0matic by Heroic Explorer
  • 707 Views
  • 8 replies
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Refund response time

Hi,few days ago I made a refund request on Star Trek Bridge Crew, bought a week ago, playtime ~20 minutes. Info page says there´s an automated refund system. Response mail said it takes up to 72 hours (interesting automation o.O). Time´s almost over,...

Anonymous by Not applicable
  • 187 Views
  • 2 replies
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Resolved! DK2 Camera used as third sensor for CV1?

I have recently bought the CV1 after realizing the DK2 is noncompatable with Touch. I was wondering if it's possible to use the sensor from the DK2 on my CV1.

NVIDIA 388.00/388.13 drivers cause DK2 blank screen

I've been running with the NVIDIA 382.53 drivers (and various versions before that) with no issues. Yesterday, I attempted to upgrade to the 388.00, and then the 388.13 drivers. Both of these caused my DK2 to not display anything when Oculus Home is ...

sbdykes by Protege
  • 1030 Views
  • 5 replies
  • 1 kudos

left headphone not working

hi guys, my left headphone quit working, i can make it work on off moving the strap, any fix for this, very dispointed i was one of the few who pay 600 bucks for this system and is all ready broken, i dont play stand up games always seated never drop...

Skyflea by Honored Guest
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  • 2 replies
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Oculus app version 1.24

I am curious to know why the Oculus app version number is so complicated , my current version is 1.24.0.545657(1.24.0.547103) , is this the latest version or not ?so why not "1.24.06"..... why all this long numbers ? ..!! is very confusion 

Aymito2 by Expert Protege
  • 599 Views
  • 7 replies
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Oculus “home” view

Lately, when I log into oculus home the display puts me under Neath the actual home display. If I look forward I see the trees and the grass etc. It’s like I’m standing underneath the floor. The display then Flashes on and off. I have to do a reboot ...

CAN I RUN IT?

So I was wondering if it would be possible to run Vr chat on the Oculus at a reasonable fps (30-60)with these parts:i7 CPU 870 @2.93GHzGTX 1050 Ti4 GB RAM (3.94 is usable)And Windows 10 Pro1920-1080 144HzThanks MrFox0

Having multiple issues with my Oculus. Ideas?

My Oculus used to work beautifully but recently I keephaving issues. The first issue I believe is a tracking issue. I'll turn myhead and what I was looking at will go with me and then spring back to where itbelongs and I am left with the view I am su...

VGA to HDMI for a laptop rift headset connection?

As the title suggest I am wondering if I can use a male vga output to a female input adapter as my headset connection given I have run into the problem of laptop's only HDMI port is stuck going through my integrated graphics card and not through my n...

no sound in multiplayer

Hi there!I have some wierd sound problems on my Oculus Rift (708/34a904e8da). As soon as i start any app / game that requires an microphone the entire sound stops working for that game. the microphone itself seems to work, but all the other audio are...

How to get Geforce Experience to optimize Oculus Rift games

I have Geforce Experience, it finds all my Steam VR games. It also finds all my normal PC games. But, it cannot find any Oculus games. I have even gone as far as to point it directly at the directory that has an Oculus Rift game. My Geforce Experienc...

iamnivek by Honored Guest
  • 1333 Views
  • 1 replies
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Rift won't turn on unless I unplug one of my other monitors

So I have two monitors set up via DVI, and my Rift (CV1) plugged into the HDMI port on my GPU. For some reason whenever I want to use my Rift, I have to unplug one of my monitors. Oddly enough, if I then plug my monitor back in after getting the Rift...

Can't access store (In Rift)

Hi GuysBefore I go bothering the support team can anybody help with this?When I am wearing my HMD and click on the store button the head set freezes. On my monitor I get a message box " Exception ID:1 ". When I click ok on the message box and put the...

Superhot VR freezing after startup

I’m trying to enter superhot vr after updating, and this happens on the screen while the game loads seemingly indefinitely on the headset. Is this a problem with the update?

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Oculus Rift - Software Update wird nicht durchgeführt

Hallo Support-Team,bei jedem Start meldet die Oculus-Software auf meinem PC "Update erforderlich". Klicke ich auf "Installieren" wird nach der Administrator-Anmeldung gefragt. Daraufhin melde ich den Administrator an und nichts passiert. Kurze Zeit s...

Anonymous by Not applicable
  • 1196 Views
  • 0 replies
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Debug tool 1.11 error

Dear Oculus support team,since I installed 1.8 debug tool version for the first time, i was never able to use the tool. Even now with the upgrade to 1.11 version. It always gives "Unable to connect to service, or an HMD isn't connected".Could you ple...

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