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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 100304 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Can't sign in on new S7 Edge

Hi, I can't log in to the Oculus app. Account is created and can log into website, but the app only has a Create Account button, and when I input the info into the form, it says that the email is already associated with an account, obviously because ...

Rift Won't Let Me Use Bluetooth Earbuds

A while ago, my Rift's left headphone stopped working, and I couldn't fix it, so I started using Bluetooth earbuds. However, when I connected my earbuds and hopped into VR today, sound only came through the rift headphone. I tried disabling the rift ...

Oculus installer wont work

So for some reason Oculus decided to uninstall itself when i tried to repair it, which it told me to do, and now it wont let me reinstall it. Ive tried restarting, reinstalling, deleting files, safe mode, reinstalling the installer, giving it admin p...

Reepus by Explorer
  • 574 Views
  • 0 replies
  • 0 kudos

free interactive games won't open

I am a new user, everything went great day 1. Day 2, Bait! and Fit XR won't open? I can point and click, but nothing happens, Bait! stays stuck on "accept" screen and Fit XR stays stuck on language selection. I have already tried uninstall/reinstall ...

Trying to pair to phone

Tried pairing my phone to my oculus q2 and after typing in the 5 digit code my phone screen goes dark. I’ve tried factory resetting the headset, resetting Bluetooth on my phone, restarting WiFi. It just will not work. My headset still works and still...

Anonymous by Not applicable
  • 401 Views
  • 0 replies
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used quest 2

hi i bought a used occulus quest 2 of my friend today but i cant switch facebook accounts or just log out from his account in the occulus

SHVIX by Honored Guest
  • 262 Views
  • 0 replies
  • 0 kudos

Air Link bitrate settings

Is there any way to get air link to remember the bitrate settings that I set? Every time I launch it it reverts back to dynamic with a max of 100. I like to run it fixed at 150 but I have to change it every single time.

xeno3d by Adventurer
  • 4329 Views
  • 2 replies
  • 1 kudos

Cannot Paring the controllers for Quest 2

> I try to release & re-paring the controllers> Can release but cannot re-paring both controllers> I try to factory default set of the quest 2.> I can paring the quest to phone but the controllers also cannot.> I try to replace the batteries but noth...

Fomafee by Honored Guest
  • 550 Views
  • 2 replies
  • 0 kudos

ADDING PAYMENT METHODS

HI WHO CAN HELP ME !! TRIED TO BUY AN OCULUS DIRECTLY FROM THEM BUT FOR SOME REASON IT DIDNT HAPPEN..SO I BOUGHT FROM AMAZON DIRECTLY ..IT ARRIVED THE NEXT DAY NO PROBLEM ....BUT THEN WHENI TRIED TO ADD A PAYMENT METHOD TO PURCHASE A GAME OR TWO IT W...

Please Restart Computer Oculus App Error

I've contacted support about this issue, however it's coming up on a week and they've still not responded so I'm just going to ask the community for help because obviously anything would be better than oculus support at his point. So basically I got ...

i need help with air link

i need help with the new air link i have a quest 2 and a vr ready pc i just dont know how it works and YouTube is nit tat helpful please help thank you.

mlg_leaf by Honored Guest
  • 449 Views
  • 2 replies
  • 0 kudos

Rift S Application Crashing and Performance Issues

I've been using my Rift S for a month now, and I've been having to go through a meticulous process to get VR games and applications to run. As a quick note, most of the VR games I have are in my Steam game library and not in the Oculus game library.F...

oculus rift s displayport will not connect

i have tried all the solutions in the FAQ and everything, re installed oculus and checked that the cords were in firmly multiple times, the USB is detected instantly but the display port never connects, ive been stuck like this for days

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Quest 2 Setup

I am at the point where i need to use the code in the headset on the app. The problem is when i and setting up my account on my phone it wants to use an old facebook account instead of my new one. I have tried everything but it always comes back to l...

Anonymous by Not applicable
  • 227 Views
  • 0 replies
  • 0 kudos

Computer app won't link up to Facebook account

Hey, so I'm trying to use my oculus quest with my pc. It tells me that to actually use the oculus app I downloaded onto my Pc, I will need to link it up to my Facebook. So I click log in with Facebook and it says to continue as "My name". I click tha...

GingerBub by Honored Guest
  • 661 Views
  • 1 replies
  • 1 kudos

Cant redeem gift

Had a lot of back and forth with oculus support when I first got my quest 2, over not being able to set a pin (to make purchases) as the Facebook account its linked to has a very old email which I no longer have access to. (I've updated my email with...

Scoobs87 by Honored Guest
  • 718 Views
  • 0 replies
  • 0 kudos

App not found

I tried to install ovr toolkit on steam and it's not working on my Oculus and trying to connected and I buy the app but it's not showing a way to put it on the Oculus. is there a way that I can arrange that. I need help.

Issues on Badges and Notifications

There is always a blue badge on my entertainment section of Oculus Home Screen.Under explore and recommendations. No new content is shown, at every reboot, or every relaunch of the home UI, it shows up again, I even reset the device. so I am guessing...

Cere23 by Honored Guest
  • 330 Views
  • 0 replies
  • 1 kudos

The Facebook thing

Hi,Well its been a long while since I've been on here.Haven't used by CV1 in absolutely ages due to moving / decorating. Its been boxed so long and just no time to play with it. Anyways, I got a message saying I needed to move my Oculus account to a ...

Warbloke by Superstar
  • 2178 Views
  • 9 replies
  • 1 kudos

Being unable to redeem gift codes

Hi guys, I received a couple of gift codes from my father, who purchased contractors and the thrill of the fight during the flash sale. The thing is that whenever I try to redeem the codes, I get a message telling me that the code does not exist. I u...

aculus quest 2

Hello, steam vr does not work, when I enter the oculus link menu, the screen is broken and I cannot move, can you help me with my problem, what should I do?

KRALGAME by Honored Guest
  • 263 Views
  • 0 replies
  • 0 kudos

Welcome Cupon

My friend got two coupons for sale. Can I get it, too?

Gotaech by Honored Guest
  • 213 Views
  • 0 replies
  • 0 kudos

ETS2 and disabling ASW?

Does anyone here play ETS2 in VR and if so what card do you have and what settings do you use?.I was getting "rubber banding" with my gtx 980 which i believe is a problem with ASW and this game (DX9 was never meant for use in VR, its amazing the devs...

Need a hand?

The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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