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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 80819 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Cracked elite strap

After seeing reports of others with cracking straps I checked my own and found a few cracks forming on my elite strap as well. I take very good care of it and make sure to unratchet the strap before removal to avoid getting oils onto my lenses.I will...

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Anonymous by Not applicable
  • 747 Views
  • 1 replies
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Has any paired a Go and a Quest on the same account?

I've just bought a Go , already have a quest and want to use the Go but cant until it is paired with my account, For some reason it's not allowing me to pair it on my mobile..... and neither on my account so cant use the Go . Can someone help please?

edgedVR by Honored Guest
  • 297 Views
  • 0 replies
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Pinned display z-fighting issue bug

For the last few weeks, using both standard and PTC, have been getting the following issue.High quality panels has a workaround where if you tweak it enough it can be *seen*, but it takes multiple times to get it to be just right.It looks to be a z-f...

Customer service

Been trying to deal with them for around month but keep getting no commitment to deal with our problem. The charger or cable or a combo of both won't charge our Quest. I have finally given up going to buy one. But this is warning to potential new cus...

Oculus App constantly crashing when I plug my quest

Hello,Recently I can no longer play in VR because as soon as I plug my headset with a good cable on the right USB port my application crashes without stopping. I had not yet had this problem before and I did my research on the net, without an answer ...

EkImeiji by Honored Guest
  • 479 Views
  • 1 replies
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COMPATIBILITY!!!!!

Please make the NVIDIA GeForce GXT 1650 compatible with the Oculus Link because I have asked my mum to but a £650 Gaming Laptop for Christmas and recently found out it does not work!!!!

Quest2 WOW! No more dark areas!

Played my first Dead & Burried 2 game on the Quest 2. Areas that were very dark on the Quest are now washed out grey. Like REALLY BAD washed out grey. Quest 1 definitely looked way better overall. On Quest 2 there is no more screen door effect, every...

Tribb by Protege
  • 6412 Views
  • 9 replies
  • 1 kudos

Oculus Link Black Screen Workaround

There seems to be a detection issue with the Oculus software, that it will detect the weaker GPU in hybrid GPU setups, regardless of driver settings assigning the software the faster GPU. The issue seems to be impacting Vega iGPUs the most. The worka...

I ordered 3 items and only got 1 delivered.

So the title might be a bit confusing, but on the 11th I preordered a Quest 2, Link Cable, and the Elite Strap. The estimated time of delivery was the 19th and I was excited. Around the 15th I got an email saying my order has been shipped, but it onl...

Oculus quest 2 link not working

I have a new oculus quest 2, at first it was working. I would plug it in and answer the prompts correctly, then the virtual desktop version would show up. It crashed one time and since then I have no been able to get the virtual desktop to show up ag...

Rift S suddenly choppy now

as the title states the headset is suddenly choppy the second it turns on and doesn't stop. i have had no issues up to this point and have no clue what it could be, its like im having frame tear or something.

mattporto by Honored Guest
  • 207 Views
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Cant log in to my account on Quest 2

Hi I’m having lots of trouble getting the right user name to log into my Quest 2. It keeps looking into an old Gear user name and not my currant Rift user name where all my games are. I have tried Oculus customer care service a few times and left Tic...

Jfpl by Explorer
  • 1655 Views
  • 9 replies
  • 0 kudos

Profile change to Facebook

Just got a quest 2 and had to use a facebook account. How do I use the info on my previous profile to load on my quest?

okiinu by Honored Guest
  • 198 Views
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Apps not loading on Quest 2

Just got a quest 2 had a Go. Trying to carry my Go setup over to quest 2. I am not able to load any of the apps I had on Go to quest? Any one have this problem?

okiinu by Honored Guest
  • 260 Views
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Oculus Link setup wont complete

i just bought the oculus quest 2 was trying to get link to download on my pc. i have recommended spec for sure the software just wont download im also first time user. i tried setting it as administrator, i cant seem to get it to change harddrives i ...

Oculus system has lost the Connection Display Port

My Rift S was working fine and i was facing this Blackout "Connection to display port lost" issue once in a while during gameplay but suddenly the frequency increased for 2-5 days and now it occurs with in 10-15 minutes of gameplay, i am mostly playi...

Issue sharing in game pictures

Just today I started getting a gray box with 3 dots when I try to share an in game picture. Anyone know how to fix this?

OHkid83 by Honored Guest
  • 391 Views
  • 2 replies
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Oculus Link not logging in - stuck on login

Trying to run the Oculus app on my PC. It's stuck on the login screen and can't seem to get past logging in. Can log in on the website fine. Any troubleshooting tips here? Is there a server issue right now?

m3Dusa by Honored Guest
  • 410 Views
  • 0 replies
  • 0 kudos

Facebook login

Is there a way to use social (Facebook) login as an authorization mechanism in apps? I saw some apps with the standard FB login screens but they belonged to Facebook in-house applications (Facebook watch). I am looking for a user-friendly way to coll...

2fizzy by Explorer
  • 631 Views
  • 1 replies
  • 0 kudos
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The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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