Get Help
Need a hand or looking to help others? Find answers and ask questions about your headset, accessories, and apps.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Meta/ Instagram disabled my account for no reason… what do I do?!

Hello guys , Instagram disabled my account for no reason.. they gave me no valid explanation on why my account was disabled I’m so sad and scared right now cause I had that account for many years now. I’ve done nothing wrong but just post myself and ...

Soleilayy by Honored Guest
  • 231 Views
  • 1 replies
  • 0 kudos

Instagram, facebook and business page suspended for NO REASON!

Hi, I am desperately trying to speak to an actual human support but it seems like this is impossible. My Instagram account was suspended for absolutely no reason, the reason showing on the email says "Your Instagram account has been suspended. This i...

Facebook Account Disabled - No Reason Why

My account was disabled last week, and I got the message that it was related to guns, drugs, and other restricted goods.I have nothing to do with drugs, guns, and other restricted goods. I have no idea why my account was cancelled, and this decision ...

Restore my suspended facebook account

Dear Sir/Madam, I am Christina Teinabo Tawita and I am here to seek your kind assistance regarding the mentioned subject. For your good information, I used Facebook last night and around 9pm I was blocked by your meta support team and I had been told...

Tawita by Honored Guest
  • 266 Views
  • 1 replies
  • 0 kudos

disabled instagram

i would like some help i have been disabled from Instagram my account i was using it from years and suddenly by mistake i guess it got disabled and i try to reach Instagram by email and other to reach for my problem and i didn't get any response plea...

7sainm97 by Honored Guest
  • 109 Views
  • 1 replies
  • 0 kudos

Cuenta inhabilitada

Hola soy oscar francisco zuñiga cortes, quiero que me den una solucion sobre mis cuentas de instagram y facebook, el 13 de marzo de 2025, mi cuenta de instagram fue inhabilitada por no cumpli la norma y restricciones que tiene la app, cabe recalcar q...

Games on quest 3 installed but they are not loading

Multiple games have been downloaded and installed but will not load such as Blades and Sorcery , Stride, Population 1. We have uninstaller and reinstalled several times. This is very disappointing. Need a fix. This is happening on our brand new meta ...

Quest 3 right controller moving

I was playing VrChat with my friend yesterday, then suddenly my right controller started shaking and going into different places even though I had my hand still. It also keeps spinning while doing so. I already tried resetting myself headset, taking ...

Trying to set up a child account

Im trying to set up a child account in meta horizon for my sons meta quest 3. Whenever I try to add a payment method to verify im a parent, it says unable to add payment method. I’ve tried every single card I have. This is so unbelievably frustrating...

White Screen with Horizontal lines

Hi, its been a few months since I got the Quest 2. Out of nowhere, the Quest 2 suddenly breaks with white lines across the screen and then when I was looking around, the white screen thing showed what it was looking at on the menu or anything with te...

image.jpg
Ibukipoi by Honored Guest
  • 660 Views
  • 3 replies
  • 1 kudos

Quest 3 wont link via cable or air link

Title...I've tried everything I could think of and everything I could find online. It's first time on using vr on this pc since i bought it roughly a year ago and it just won't work. At first I was getting the "cant reach link service" error but i th...

josh19k by Honored Guest
  • 281 Views
  • 2 replies
  • 0 kudos

This is the FIX for the RiftS and Quest1.

This ONLY applies to Steam and Oculus store bought BeatSaber game on the RiftS and Quest 1. It could well fix others that have this problem. Search for download and install OpenXR Explorer from GitHub. Set the software to use SteamVR in the options. ...

Rift S Controllers Haptics/Vibrations Not Working Properly

The controllers for my Rift S suddenly decided their haptics would like to take a hiatus, but only in games and applications. If I open up the Oculus Home Menu or whatever it's called, the haptics work fine. However, in VR games like Beat Saber and o...

InsAnik by Explorer
  • 3722 Views
  • 11 replies
  • 1 kudos

Quest 2 not showing controller pointer

So my meta quest 2 is practically broken. When I logged on one day, my controllers turned on but never showed the Lazer/Pointer on both controllers. So, I tried all of the troubleshooting methods for the controller and headset over a few days, and wh...

Salt_VR_1 by Honored Guest
  • 183 Views
  • 0 replies
  • 0 kudos

Resolved! Oculus Rift S haptic feedback not working

Since I downloaded an update from June, or July my controllers haptic feedback have not been working while playing games. they work in the default menu, just not in game. Its been a couple of months now and there haven't been an update fixing this, I...

Micro scratches on lenses - (NEEDS REMOVAL)

Hello everyoneI use metal quest 3 for work when I make VR environments and other projects, I have a great many micro scratches on the outside of the lenses. It has caused a mildly visible fog like appearance when looking through it. I need to know fr...

Resolved! I was hacked!!!!

Someone hacked my Facebook account, now name is changed, but i can't set my own name for 60 days. Can somebody tell me how to report this to the developers, or please give me some advices to fix the name?

Facebook Disabled Due to Random Instagram Account – No Way to Appeal

I recently discovered that my Facebook account was disabled, seemingly due to a strange random Instagram account. When I try to appeal, it requires me to log into Facebook, but I cannot log in because the account is disabled.I am given the option to ...

kxuna by Explorer
  • 632 Views
  • 1 replies
  • 0 kudos

Resolved! Instagram Hacked

 I’ve had my instagram hacked by a meta verified user. He managed to surpass and get rid of my 2 step verification, he got rid of my email address and added there’s disconnected my linked accounts and removed my phone number. I also can’t seem to use...

IMG_1677.png IMG_1681.png IMG_1678.png

Instagram Account Recovery

Even if you ask me to verify my identity, I didn’t provide my last name or phone number on the account. Will I still be able to regain access, even though I never had access to the email associated with dayo.savage2018?just fyi it has 11 followers an...

How can I find distracting scratches on eye lenses

Hello everyone The eye lenses on my medical quest 3 are extremely foggy due to what looks like thousands of micro scratches from using a microfiber cloth. I can still see but it is extremely, foggy due to the scratches and very distracting how do I f...

Top Kudoed Authors
Labels