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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 107707 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! Selecting library restarts Oculus Home

On my Rift S, while in the VR Oculus Home environment, if I select the library icon the dashboard vanishes, then restarts defaulting to the store again. This used to work, but I can't access my library from within the VR Oculus Home environment any m...

rift/oculus softare freezing/crashing computer

so I recently got my rift, and whenever my oculus software is open, it tends to completely freeze up my computer. as in, my desktop freezes and doesnt respond, my oculus freezes and shows a still image and the light sensor doesnt respond(so the scree...

Fayhe by Explorer
  • 19555 Views
  • 21 replies
  • 1 kudos

Video recording stops when 4GB reached

When using the screen capture feature on my Oculus Quest 2 (v 28), it seems it stops recording when the video file reaches 4GB in size. The red dot simply dissapears and the recording is downloadable, but unreadable (probably bcs the recording wasn't...

notOkVit by Honored Guest
  • 1585 Views
  • 1 replies
  • 0 kudos

quest 2 link to laptop

i have a simple laptop and i want to make a unity game. my laptop only has 2 usb-A and a hdmi entrances and i bought a cable from usb-A to usb-C so i could sideload games from my laptop to my quest 2. It worked perfect until i wanted to make a simple...

Anonymous by Not applicable
  • 310 Views
  • 0 replies
  • 0 kudos

Quest 2 mic issues with link

Quest 2 Mic was working fine while using link (official cable)/air link until I decided to reinstall steam vr. Not sure if this is related but shortly after I noticed the mic wasn't working in any app. (windows, discord, steam games, oculus games). I...

Anonymous by Not applicable
  • 286 Views
  • 0 replies
  • 0 kudos

Black screen and 3 loading dots

Every day when I go to turn my PC on to play VR, Its like a gamble to see if my headset will work but mostly it's just hours of seeing 3 dots infinitely loading or a black screen. I have looked at many fixes but none of them seem to help at all. The ...

Madboy66 by Honored Guest
  • 811 Views
  • 4 replies
  • 0 kudos

Oculus Go black screen white Dots

What do I do when the Oculus Go screen goes to black with white dots? So far it’s happened a lot and we can only turn it off and turn it back on to stop it.

Tracking issues after installing a new head strap

I just recently bought this strap and installed it on my Quest 2 earlier today. After putting it on and trying it out, something was immediately off; instead of seeing the passthrough cam and being prompted to confirm the guardian zone, I was greeted...

uglybad by Honored Guest
  • 745 Views
  • 2 replies
  • 0 kudos

Left Controller Stopped Working - Had it for 2 days...

I just want to add my experience so that the community has an idea of how common this is. I've used my quest for about 2 days now, only to find the Left Controller is completely dead on the 3rd day. It's never been banged on anything, I haven't even ...

Gift of a game I already have

Hello to all, I received a game as a gift but I already have it.I could not find any information on what I can do as I am worried to redeem the gift. What should I do? Wait for the date to expire and my friend to get a refund? Thank you in advance! C...

StefanosP by Honored Guest
  • 880 Views
  • 1 replies
  • 0 kudos

Payment Method Fiasco re: ticket number 2841333

It seems the inability to add ANY payment method dates back to 2017. Yet, I’ve had this ticket opened for 7 days and the only “solution” proffered is that my credit card exceeded the credit limit.That accusation is simply not true.Yesterday, for the ...

Oculus 2 beat saber bug

I updated beat saber and purchased the new interscope pack and now my app wont open.Yes I restartedyes I uninstalled and re installed.nothing is working and we are going on about a 4 days of it not being fixedanyone else have any idea how to get the ...

Volunteer Moderator

Heyo, I was talking to a support team member, it seems she appreciated my idea and asked I share it on forums! I was thinking that yes, 18+ people can be hired as an employee following a resumè and some other complicated processes, but what if oculus...

Strange white smear(Oculus Link)

Hello everyone I recently got my official oculus link cable and had no issue setting it up, its connected to the back of my motherboard using the USB C port.Everything works fine apart from a this issue I'm having while playing it also sometimes happ...

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kamaya by Honored Guest
  • 655 Views
  • 1 replies
  • 1 kudos

What do I do?

My laptop has the specified requirements to do PCVR, from what I recently checked, but my laptop does not have the USB Type C Port. What would be the best store to find a Dongle of some sort to plug into my laptop's USB port and come out as a USB Typ...

Quest 2 Right Controller Trigger acting strange in the home.

After a little fiasco with late night drinking and hanging out in VRChat, I had spilled a liquid on myself. It wasn't a lot but a small amount got on my right controller.During the play session, it started to disconnect repeatedly. At first it was on...

Anonymous by Not applicable
  • 340 Views
  • 0 replies
  • 0 kudos

Australian Adaptor

Hi - I bought Oculus Quest 2 from Amazon.sg (Singapore) for use when I return to Australia next week.It comes with the American 2-pin charger. How do I get my hands on an Australian 3-pin charger? Can I use a standard Apple 20W charger?

Not finding neworks

Hi, I have just got a brand new oculus quest 2. I tried connecting to the wifi and it works when I have just powered on the device. About 1-2 minutes later, it disconnects the current network and can't find any of the networks. When I am connected, i...

Pixie6500 by Honored Guest
  • 382 Views
  • 1 replies
  • 0 kudos

Live viewers and comment BUG

im writing this with really no hopes of someone having a fix for this but I’m gonna try anyway. I haven’t been able to see my viewers and comments while live streaming on Facebook. It’s never worked for me. I’ve restarted my oculus and immediately li...

Kizhy by Explorer
  • 529 Views
  • 1 replies
  • 2 kudos

hands not showing up with airlink

Whenever I use airlink my hands are gone and none of the buttons work. The solution is to uninstall and reinstall but I was wondering if there was a way to stop this from happening again. Its really getting on my nerves.

Anonymous by Not applicable
  • 927 Views
  • 1 replies
  • 0 kudos

Elite Strap breaking after 2 months light use

I have 2x Elite Straps which came on 1/12/2021 for me and one for my son. My son uses his quite a bit and is fine, but somehow mine has developed cracks on both sides. I keep the head units mounted vertically on the wall so there is no strain on anyt...

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djvj1 by Honored Guest
  • 553 Views
  • 1 replies
  • 1 kudos

Gear VR Headset

Got the latest headset + controllers.Put in my samsung Galaxy S20, ( worked the first time.. ) Now im trying to get the oculus app installed when putting my phone into the headset so i can connect the controller.The app doesnt install, No instruction...

Trouble with poker game

Hello. I have the Oculus set on 15 minutes or four hours and before I use to be able to walk away and use the restroom or make a dinner and come back and play. Now as soon as I leave I get kicked from the game. Is there anyway in settings I can chang...

1Wildkat by Honored Guest
  • 239 Views
  • 0 replies
  • 0 kudos

Oculus Quest 2 controllers delay

In oculus store and normal games from oculus everything is working fine but when I'm launching SteamVR to play some SteamVR games then I have like 0,5 seconds delay and I can't play anything with that please help

Oculus Quest 2 controllers delay

In oculus store and normal games from oculus everything is working fine but when I'm launching SteamVR to play some SteamVR games then I have like 0,5 seconds delay and I can't play anything with that please help

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

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