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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Ineligible Drive Selected

For some reason, I am having some trouble with the oculus app for pc. I got an Oculus 2 for my son for Christmas and for the past week we have been trying to fix this problem but nothing would work. Can somebody please help me. The drive is an NTFS, ...

opoio by Honored Guest
  • 1254 Views
  • 2 replies
  • 0 kudos

Beat saber

I was wondering if I can get a refund on my purchase for beat saber it works good but at my age it is too much (65). but I love my Oculus everything about it!I just cannot do the beat saber. Thank you Beth

beth8510 by Honored Guest
  • 555 Views
  • 2 replies
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Gamepad airlink issue

So. Just bought it, the quest two. Super excited and all... until I got to the bull**bleep** that is airlink with my wired gamepad. It's literally impossible to use. All I **bleep**ing wanted to do, was lay down and play ff14. But the second I tap th...

Oculus password pattern issues

I'm so overly frustrated with this **bleep** Oculus pattern I can't reset or unlock it so frustrating and I can't get and help or support from Oculus after email after email. PLEASE SOMEONE HELP!

Unlock pattern

Hi guys, trying to get ln the oculas quest 2 this morning and it's asking for the unlock pattern but the thing is 1 has never been set so obviously haven't got a clue what it would be or how it's even on there, is there some sort of default password ...

Lewis_mx by Honored Guest
  • 1241 Views
  • 2 replies
  • 1 kudos

Cant connect to oculus service

I cant download the software for my oculus rift and I've tried like everything but nothing seems to work. This is what the log says when i try downloading it. [Debug] [2/20/2022 5:11:01 PM] Attempting to start the Runtime service.[Debug] [2/20/2022 5...

Denkmemes by Honored Guest
  • 864 Views
  • 1 replies
  • 0 kudos

Stuck in the setting up menu

Recently, my Quest 2 right controller randomly just started losing tracking. It used to do this thing where it will blink repeatedly and track for like half a second and disconnect again, but a firmware update has made it so that it doesn't connect p...

Zeppln by Honored Guest
  • 790 Views
  • 1 replies
  • 0 kudos

Coupon

hello. I just got an oculus 2 and was told that I should get a welcome coupon to use in the store, but I haven’t received anything. Is this true? Did anyone get a coupon? I really would like to use one on Resident Evil or TWD.

DrNurs by Honored Guest
  • 351 Views
  • 0 replies
  • 0 kudos

Road trips

Any one k ow why tracking wont work on road trips, like i cant use my occulous in a car???

limited connection

I have a limited connection issue on all networks I connect to. Nothing seems to work - restart, changing wifi settings etc... Anyone else seeing this?

achillez by Explorer
  • 1258 Views
  • 6 replies
  • 2 kudos

Quest 1 firmware v37.0.0.135.xxx missing features

Hi, I notice that my Quest 1 's firmware is v37.0.0.135.xxxand I can NOT teleport to different area in my Horizon Home as this is a v37 feature....I also can NOT using the Display Bar to switch between Tablet and Desktop modes.... I try to upgrade my...

Right controller doesn’t work

Right controller not working won’t track won’t show up just completely gave out on me! Super annoying I’ve tried everything as well. I just bought it! I feel like it’s just cheaply made super frustrating 400$ I’m super annoyed as prob the rest of you...

Anonymous by Not applicable
  • 423 Views
  • 1 replies
  • 0 kudos

Oculus Quest 2 turns off randomly

Brand new, charged. Opened it up last night, worked beautifully for 30 minutes. this morning after it had been charged; the system would randomly go dark and reset. the difference from last night was, i put on the silicon rubber border. any one else ...

HooLiv by Honored Guest
  • 545 Views
  • 1 replies
  • 0 kudos

Poor customer service

 this isn’t even the full list, I just want the silicone cover as the other one was recalled. They are giving me a huge task instead of a worry free support. I can pull up my bank statements showing I purchased both Oculus’s sure, but why make this h...

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muffins12 by Honored Guest
  • 437 Views
  • 1 replies
  • 0 kudos

gray screen

I went to play with my rift s this afternoon, and it started to give a gray screen and the light in the middle of the eyes just stays red. Yesterday I was playing normally with my rifst s.

White dot at the top left Quest 2

I got my Quest 2 around 3 weeks ago and I cant figure out why this could be happening. I noticed it 2 days ago, only when my screen was black (loading, out of bounds). When I close my left I I can't see it, nor when I close my right eye. My headset h...

tonyG_8 by Honored Guest
  • 8875 Views
  • 2 replies
  • 0 kudos

Broken Controllers

Around Mid November to December last year I got my Oculus Quest 2, and ever since, they had issues, nonstop tracking problems, dying off and on again, but i didn't think anything of it. Now, today, my controllers just completely stopped, its been abo...

Very delayed shipment of replacement part

I am so disappointed. I see there is much trouble with the shipment of replacements, but it is really absurd. I got a defective controller in Christmas and it is Valentine's Day already and I have not received the replacement. Facebook or Meta is not...

Anonymous by Not applicable
  • 591 Views
  • 2 replies
  • 1 kudos

v37 broke performance

I have now tested v37 extensively for 20+ hours trying to find a fix for this but it all started as soon as i got the update. I can run games in 90fps but the touch controllers and by turning around with the stick in games its all jittery and around ...

Fenrirr by Explorer
  • 774 Views
  • 2 replies
  • 0 kudos

Oculus Quest 2 not connecting to Spectrum router

I got a new router from Spectrum with new features that automatically switches between channels. There’s no just 2.4 and 5 MHz . So my oculus won’t connect and all I get is massive lag and stuttering when using air link .so forced to use the cable ag...

Mercyfate by Honored Guest
  • 879 Views
  • 0 replies
  • 0 kudos

oculus app version not matching

on my pc i just redownloaded the app and its still version 37.0.0.79.109 but my oculus is 37.0.0.147.110 anytime I try to oculus link im stuck in a black screen Im assuming it cuase their different versions but ive tried deleting the app and download...

GlazzGobz by Honored Guest
  • 4654 Views
  • 8 replies
  • 1 kudos
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