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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 54831 Views
  • 111 replies
  • 6 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Stuck at 3 frozen dots

My quest for the past 2 days has been stuck in the 3 dot loading screen(not animated) and i can't do anything with it.

Frame rate dips from 90 to 87.2 around every 5 seconds.

ASUS GTX 1080 StrixIntel 4970KI've been noticing weird stutters lately when using my CV1. I can be sitting there in the home screen and just move my head around and every few seconds the screen will stutter. I'm not sure when this first started, but ...

Vr games laggy on headset but fine on monitor

Like the title says, my games are laggy in the headset (Oculus Rift) but on the monitor, they are crystal clear. No lag at all. It gets really bad when I start up steamVr home. When I look to either side, there is a black void (if you will) of unload...

Intermittent frame dropping w/1, 2, or 3 sensors

I recently received my 3rd sensor so I could do a proper roomscale setup, and as soon as I hooked it up, I noticed my hands seemed to jump around more frequently than with the 2 sensor setup. I loaded up the performance overlay using Oculus Tray Tool...

P-Rock by Explorer
  • 2215 Views
  • 12 replies
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Assetto corsa random frame drops

Hi everyone. So I have been playing assetto corsa for the last year on my rift . Iv noticed on turns in micro stutters. No matter how low or off I put the settings it still does it . I ignored it for a long time thinking maybe it was just the oculus ...

Anonymous by Not applicable
  • 1021 Views
  • 1 replies
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Invalid shipping adress

Hi,I ordered a rift S yesterday, and the site keep saying me the adress is not valid, but I know where I live and I swear it is the good one. I sent a support request, and still waiting for answer. I know some people had the same problem, but do you ...

Reee_ by Honored Guest
  • 289 Views
  • 0 replies
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Oculus Rift S won't install PC software

I got a Rift S for my son's birthday this past weekend. Boy was he thrilled, until the software refused to install on his gaming PC and now he's so sad. It blows my mind that this stuff doesn't work out of the box as it should. More disappointing is ...

BunnyArmy by Honored Guest
  • 300 Views
  • 0 replies
  • 0 kudos

"Registration Failed" error

I was working on a sculpt last night, and when I tried to open it again today I got this error message:"Registration failed for [sculpt-name].asset ... Please remove this asset. #peach" (see attachment for full text:)How did this happen? Is my sculpt...

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Anonymous by Not applicable
  • 547 Views
  • 2 replies
  • 0 kudos

Rift S audio completely dead after less than a week

Reinstalled Windows 10, updated to latest patch, updated Oculus software and drivers, set volume in Oculus menu, set default device in Windows, enabled every obscure HID compliant device, just in case. No audio from the headset either in Windows, VR ...

RGB line suddenly appeared - Rift S

Hi everyone,An RGB line suddenly appeared and it never goes away, no matter what I do.It goes across both lenses, kind of like a "lattitudinal" line. I say RGB because it litteraly looks like it's red / green / blue.I have been troubleshooting quite ...

gab754 by Explorer
  • 281 Views
  • 1 replies
  • 0 kudos

Rift Desktop App freezes at health and safety video

First off; I have used my Rift S for a while without any noteworthy issues. But when I went into the settings today to look up one setting, I came across a setting to disable health and safety warnings. It led me to a page (in-app) where I was shown ...

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Leoronus by Honored Guest
  • 1672 Views
  • 6 replies
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Sensor Cant track headset

I wanted an upgrade from the base rift, so I recently purchased the rift s. I set it up and it worked for about 5 minutes then the tracking stopped working altogether. I have followed the following fix recommendations:- USB 3.0 driver update- Windows...

Oculus Link stops Tracking after some Time

Hi im having an issue with my Oculus Quest via Link. After some Time it stops Tracking everything but i still see the Screen and move my Head but the image doeasnt Turn with ist, so i see black everywhere else.Can some one help?Im using the Anker Cab...

Anonymous by Not applicable
  • 5849 Views
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  • 1 kudos

Problem With An Oculus Product?

Hi all,I've noticed a lot of people asking questions on here that would be better answered by Oculus Customer Support.You can submit an Oculus Support Ticket or chat live with customer service here:https://tickets.oculusvr.com/hc/en-us/requests/newJu...

Cannot install Asgard's Wrath. Install fails at 99%

Hi,I just cannot bring the Oculus App to install Asgard's Wrath. After about ~5 installs where I had to download the *whole* thing again and again, I finally managed to see the installation at 99% - just for seeing another fail message.I have >500gb ...

s4Luux by Explorer
  • 416 Views
  • 2 replies
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Bought a Rift S but didn’t get code for Asgard

I bought the unit from Amazon Black Friday weekend but didn’t get the code for Asgard’s Wrath (free till Dec 15). My understanding is all retail purchases get one yet Amazon has no clue about it and said to reach out here. Anyone able to assist?

tmajewski by Honored Guest
  • 354 Views
  • 2 replies
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Friends

Since I've had the Rift I've made lots of new friends.....................................thing is..............I've go No way of getting in touch Easily with any of em. Some of em even have faces lol. Isn't about time this forum had a way to communi...

Problems connecting Quest to Oculus Link

I've been battling issues ever since I bought a new PC to link my Quest to play Rift games. The latest issue now, since all the upgrades to the quest with hand tracking etc. I can't connect my quest to my computer. The app keeps saying it needs an up...

STILL WAITING.

I put in an order of Dec. 4th and the money for the package I ordered still hasn’t been taken out. There is so record of my order on my oculus account. Yet I have an order number I’m working with an agent. And nothing?! Any one else dealing with this...

Can't set up My Oculus Rift S

It keeps giving me the message Check connection, I already tried Updating windows 10, making sure the firewall wasn't blocking it, and I've tried restarting my computer, I can't figure out what to do.

Grillbs by Honored Guest
  • 299 Views
  • 1 replies
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No sound in Twin Peaks VR

So I have tried to play the new Twin Peaks VR game and I do not get any sound. I get sound everywhere else like the Oculus home and menu sounds for the oculus menu but nothing in game. I have tried reinstalling it acouple times and restarting my comp...

Casting freezes

I am having difficulty casting from my headset to my fire tablet. Casting works for a maximum of 20 seconds before the casting freezes. Are there any fixes to this?

Rift warranty information?

Hi everyone! So I bought myself a Rift CV1 back in February and I've been loving it ever since, however I've been experiencing a peculiar issue over the last few weeks where the HMD display will sporadically turn off. Now it seems that it's given up ...

Meta-xx by Protege
  • 175 Views
  • 0 replies
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Password help

Cannot change password and it keeps saying Someone else has this email address!!Please help. Email to cheri@ account which is mine!!

aneyia by Honored Guest
  • 208 Views
  • 1 replies
  • 0 kudos
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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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