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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 69700 Views
  • 111 replies
  • 8 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! Cannot create support ticket, "page not found"...

My Rift S has a technical issue and I would like to create a new support ticket, but it says "page not found"!In details:Oculus support page at "support(dot)oculus(dot)com/885981024820727/" directs me to the following link:"support(dot)oculus(dot)com...

Rift S - Serious tracking issues

Hey guys,I know there are about 1000 threads about this problem but I don't think anybody has this problem as severe as I do.I bought a Rift S last week and I just can't get it to work. Basically the controller tracking works very "laggy", about ever...

Anonymous by Not applicable
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  • 0 replies
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Controllers losing tracking...

I've been very frustrated lately when I am trying to play Beat Saber and my controllers keep losing tracking in the middle of the song. I physically can't pass certain levels because the loss of tracking causes me to miss a lot of notes and I fail th...

annoying pop up

a pop up banner keeps telling me that my system doesn't meet the minimum requirements I have a Radeon Pulse Rx580 8g with risen 5 2600 How can I resolve this

Anonymous by Not applicable
  • 288 Views
  • 1 replies
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Oculus Quest Link Crashing

Hello! I have a GeForce 1050 Graphics card and 32 MBs of ram, but it keeps crashing once it connects. It has worked before in Deism, Rick and Morty, and Minecraft, but it hasn't worked since mid-February. It has crashed quickly after it shows the hom...

Worst customer service ever received.

I am livid. About a month ago I sent my broken touch controllers back to be replaced, and haven't seen them since. In fact, I just got an email that they are out of stock! so now I have to wait, even though my broken controllers have been sitting at ...

JFourVR by Honored Guest
  • 553 Views
  • 4 replies
  • 0 kudos

Oculus Link no internet

Hello! i have had this problem all day long  every time i try to play a game i launch the Oculus app and the moment i take my headset on i lose internet connection i have bought a better internet connection because i couldnt play echo vr without it ...

Squeake by Honored Guest
  • 479 Views
  • 1 replies
  • 0 kudos

Rift S does not work after reboots (gigabyte z68xp-ud3)

Oculus support is of no use to me. Their last two steps for support were to 'reinstall windows a second time' and to RMA my device. My Rift S has no issues with one computer. The computer I want to use it on is running a Gigabyte Z68XP-UD3 motherboar...

wkwkied by Honored Guest
  • 903 Views
  • 6 replies
  • 1 kudos

Screen flickering on virtual desktop

When I access the virtual desktop on my Oculus Rift S, the sides of the screen flicker rapidly, especially when I look around. This doesn't happen to my entire view in the headset, just the desktop itself. Last time I used the desktop (several weeks ...

USB port reset failed

I was in the middle of playing Arizona Sunshine and got a black screen on the headset. Oculus software doesn't recognize it and windows 10 says usb port reset failed. all other usb devices work and have tried shuffling everything to different slots. ...

spdracr39 by Honored Guest
  • 2216 Views
  • 3 replies
  • 0 kudos

oculus quest god rays

After two weeks of using my new headset suddenly im seeing a lot of godrays and light smear on pretty much every highlight (apps/games) is that normal ?i am pretty much sure it was not that bad at beginning (sorry for my english i'm not a native engl...

How do I message my friends on my friend's list?

Hey guys! I feel like a noob. I don't know how to message my friends on my friends list on the Oculus App. I want to message but only allows me to block them or unfriend them? Where do I find the message button? Help! Please!  I have friends I want ...

Cannot get the Oculus app to install for the life of me

Hi everyone. I am in need of some help as I am all thumbs when it comes to installation of new hardware and software. I have been at this for about 5 hours now since getting my oculus rift in the mail. Here are some of the 'fixes' I have tried when l...

Oculus Quest Setup

I got my Oculus Quest today, and went onto the app to go set it up. I was trying to follow each step, but the first problem I noticed was that it wont charge. It says I should get a light on the side of the quest, but there is no light. Ive made sure...

Please Help! No Video in Headset with R9 290 video card

I bought my son a Rift bundle for Christmas. We have had no luck getting it to work on his computer. It meets the minimum specs and passed the Oculus, Vive, and SteamVR compatibility checks. Oculus support has been polite but has not offered a viable...

My quest never arrived

On March 12 I ordered a quest and on Friday UPS told me that a dangerous goods irregularity occurred with my package and then they returned it to the sender (Oculus), has anybody else had this and what should I do?

Updating

My oculus go been updating for two days 

sstallin by Honored Guest
  • 387 Views
  • 1 replies
  • 0 kudos

Docking station for Oculus rift

Hello,I use Lenovo ThinkPad P1 and due to lack of ports I am unable to connect Oculus Rift with my Laptop. I need advice for following:1) Recommendation on which docking station (with HDMI port) to purchase which is compatible with both laptop and oc...

Issues with Oculus Link after latest update

Hello all, I am experiencing issues regarding Oculus Link after the latest update. Prior to this update I was able to use link without any issues, just had to force Oculus PC Program to use my GPU. Now, Link just goes to a black screen upon enabling ...

iZapped by Not applicable
  • 405 Views
  • 1 replies
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Oculus setup not launch

Hello good night,I just received the oculus rift at Christmas, I try to install it with oculus setup, but the software does not launch.I ask for your help to finally use it.Thank you in advance

Shad0ow by Honored Guest
  • 2071 Views
  • 6 replies
  • 0 kudos

Issue with the Oculus ADB Drivers

I'm using the Oculus Quest and I want to transfer some videos from my Quest to my PC, I watched so many videos, but the only sulotion I've come so far upon is connecting your Quest to your PC using a cable and then transferring them that way. My Wind...

HaNoWSss by Not applicable
  • 610 Views
  • 1 replies
  • 0 kudos

Quest Charging

Indicator only reads 98% now can't get a 100% charge any ideas?Tried draining until shut down then charged only to 98.

okeyone by Protege
  • 578 Views
  • 1 replies
  • 0 kudos

Oculus not recognizing PC or vice versa

When plugging in my quest to my laptop, while in or out of developer mode. I never get the prompt to allow file transfer. I do know that my laptop is connected, as the quest is charging from it.

caBEARa by Not applicable
  • 261 Views
  • 0 replies
  • 0 kudos
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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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