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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 42615 Views
  • 106 replies
  • 5 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

So we apparently have two common issues with the Rift S

Is the launch batches just bad? Many people are experiencing white flashes intermittent on their headsets, me included. they occur not often. But at least every few hours you may get a couple. They dont last long but a split second. Still something t...

Arock387 by Heroic Explorer
  • 1566 Views
  • 10 replies
  • 1 kudos

Oculus Quest 64gb help!

I've had them for an hour ... I've noticed that I put them to charge and the minutes turn off the orange light, are they broken?

DIOXNET by Honored Guest
  • 168 Views
  • 0 replies
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Oculus app repair will not complete

I've been having trouble with my rift recently, so I decided to uninstall Oculus and reinstall it. After waiting hours and hours for it to install, the installation always gets stuck at 99% complete. I restarted the installation 4 more times and it d...

Unable to Change ASW settings

I have been trying to turn off ASW while in DCS World and have been unable to do so. Tried key commands without success. Opened Oculus Debugging Tool and set ASW to off. Started Oculus, then DCS and tested to see if frame rate locked. Frame rate 40. ...

R0cky49 by Explorer
  • 527 Views
  • 2 replies
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Ipd adjustment issues

The ipd slider is completely useless it does nothing. The edge of the left eye is blurred and it stays the same even with those adjustments. Iv tried pulling the lenses closer and further away and nothing. I know this is a software issue my ipd is 6....

Oculus Rift Beta Blue Screen

Hi,I want to use the beta version of the software due to my streaming and needing to see chat in game word.However every time (after I re install software) I click to go on beta and then try open up oculus home. My pc blue screens with what appears t...

Enzoo96 by Honored Guest
  • 301 Views
  • 1 replies
  • 0 kudos

Can't stream from Quest to Phone

So I got my Quest yesterday. Loaded app on (Galaxy 7) phone, paired with headset, set WiFi, updated, loaded games, etc. without any issues.Tried streaming to my phone. Headset shows up in selection, pick phone, hit button. Authorization shows up in h...

fnbauer by Honored Guest
  • 238 Views
  • 0 replies
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Can't get the app to work!

I have been using my oculus rift for over a year now and the app and everything has worked great. Then one day it just said it need to be repaired then everything broke. So I tried reinstalling it like Oculus said to do, I did everything they said an...

Oculus Rift Software not installing

My software is not installing. It's just staying at almost done. (Picture of loading bar: https://imgur.com/a/WcrV4d8) I contacted Oculus support but it didn't help much. This is what they said "Hi,Thanks for contacting Oculus Support. I understand y...

Anonymous by Not applicable
  • 397 Views
  • 2 replies
  • 0 kudos

Your headset displayport isn't plugged in

My new Rift S keeps getting a black screen while using it and this is the error that comes up every time. I checked device manager and under Camera > Rift S it said "This device cannot start (Code 10)". If I restart the software I can get it to come ...

Out of Stock ?

Hey guys I purchased a rift s on wednesday 4th and it said *will be* Shipped by the 5th (yesterday) its the end of play on the 6th and still no email updates, tracking etc.Is there any news of stock shortages etc?... if you go to the oculus store and...

HELPPP PROBLEM WITH SETUP

I've tried multiple methods to get the rift s Software to work but I keeps coming up with the restart error.Here is where the problem is on the log[Debug] [6/20/2019 7:10:12 AM] Uninstall 'Dawn.Setup.CreateOculusDirectoriesStep' succeeded.[Debug] [6/...

corkulus by Sightseer
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“Unable to add payment method”

I’m using the oculus app in my phone and I’m trying to add a debit card, but I keep getting this message. Yes, all my info is correct. I restarted the app, restarted my phone, tried disconnecting from my WiFi, I tried everything. It’s getting to the ...

Issues with updating to the newest version.

So an update came out, and basically bricked the entire software for me. Attempted a repair, restart and full uninstall and install. I'm out of ideas. Does someone know how to fix this stuff?

Problem with installing Oculus App

Hello, first i want to apologize for my Engllish. It isn't good. I have problem with Oculus Rift App. I download the app from the website, lunch this program and wait for download 7 GB. After this app start the installing and stoped near 99%. Instal ...

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Update 1.38 interrupted and orange light always on

Hi everyone, I read the other post below but I have a different problem from everyone.During the firmware update the update window closed by itself and my oculus remained with the arancine light on. Whenever I start the PC the same thing, my oculus s...

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Resolved! Can the oculus s be used with the 1660 Ti

I am in the market to purchase a VR system and really like the oculus but it tells me that my gpu is not supported , I know it has more than enough power to run it , it surpasses the HTC benchmark. I am not super savvy with this kind of stuff so hope...

Trip6dnb by Honored Guest
  • 1091 Views
  • 2 replies
  • 0 kudos

Can't stop auto update

so every time there's a oculus software update, it will automatically download in the background. This behavior is a big problem for me, because I do not have a fast internet connection. It is causing me severe lag when playing online games. The wors...

rugia813 by Honored Guest
  • 468 Views
  • 2 replies
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Black screen or only 30 seconds (MSI)

Goodnight.I've been trying to solve the problem all day but I have not found a solution. My problem in the beginning was that I receive sound from the glasses but I do not receive an image. So I decided to follow the guides I found, each and every on...

Bryros by Explorer
  • 1130 Views
  • 8 replies
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micro stutters at 80 and 90 fps rift s

Hello guys and devs. I would like to point out the micro stutters that are happening to two different machines in Onward. Perhaps someone can help.Machine 1) gtx1070 and i7-7700HQ 16gb ram Notebook. 2) Dual gtx1080 and i7-8700 64gb ram Dekstop. Using...

Anonymous by Not applicable
  • 289 Views
  • 0 replies
  • 0 kudos
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Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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