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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus setup failes

Hello,I just got myself a brand new computer.The problem I'm having here is that I want to download the app for oculus again like I had on my old computer. So I installed the installer. But everytime I run this installer. The logo pops up from oculus...

Right controller trigger not

In the Main menu the right controller Trigger is working, i see reaction when i press it but when i am in games the right trigger is not working.

interface replacement

I entered in the information needed for the replacement interface but it is say my SN number is wrong the SN number on the Box is different from the SN number on the website under device. I need help

KingDoc03 by Honored Guest
  • 441 Views
  • 1 replies
  • 0 kudos

Refund

I refunded the game onward and it says that is was approved but I did not get the money back in my account

Screenshot using oculus mirror

Hi there, Before I updated oculus software to the lastest version, I used the oculus mirror program to take screenshots while playing vr games. I could use it to take screen shots in full HD, and even in 4k which is awesome. After the update, I can n...

Bought Walking Dead but game doesnt show up in library

I tried buying this game on my mobile app. Some kind of error happened in the end I think. Now I can ask for a refund which fails or set to install queue but it wont install and I cant see the game in my headsets library. What do I do? I am not able ...

Smejs by Honored Guest
  • 256 Views
  • 0 replies
  • 0 kudos

V28 Update may have caused physical Link disconnect bug

I’m not sure whoever else may be experiencing this, but my link cable has been working perfectly fine for the months I’ve used it until I got the v28 update on my Quest 2. About every 3-10 minutes the headset would disconnect from my pc with no sign ...

Oculus Go - High Data Usage

Hi All, For my business I try to set up a local session with multiple Oculus Go's (between 5-15), for multiple sessions a day. During such a session, the Go's are required to have an internet connection which is done with a Mobile WiFi router (using ...

fwnwester by Honored Guest
  • 619 Views
  • 0 replies
  • 0 kudos

Oculus quest 2 replacement right controller

Ordered and received a new replacement right controller directly from Oculus and the right replacement controller will not turn on at all! I tried using 9 different batteries that will work in the left controller but not the right replacement control...

Conway28 by Explorer
  • 3622 Views
  • 3 replies
  • 1 kudos

"write a review" button gone????

i left two reviews a few months ago (using my computer) and it was easy and obvious. today using the computer i tried to leave another and there is no way to do it. there is no "write a review" button anymore. i am of course logged in!! what gives?? ...

Official Link Cable Not Detected by App

Hello everyone. I am frustrated trying to figure out why the Oculus Link official cable, which I just bought, will not be detected by my Oculus App on PC, thus rendering me unable to use Oculus Link. The connection is detected by my computer, which I...

Store and app black not working

https://ibb.co/JC9G77chttps://ibb.co/CtT1QzYhttps://ibb.co/C59GQKH My beat saber still works but not uploading current updates or download I have bought. Browser still works I have tried casting my my phone and touch pad. The casting works. I have al...

Returns

I accidently ordered the wrong headset strap, the Rift S one, I have the Rift, how do I go about returning it? I submitted a support ticker as when you click Return this Item it gives an error and says contact customer support, but theres no support ...

GPU

When will the NVIDIA GeForce GTX 1650 be Supported for Oculus Link. I have an Oculus Quest 2 and I want to play Steam VR.

Video only works while looking down

So, I just got my Rift S for Christmas, and it has been working perfectly. Up until now. Now, I can only get the video in the headset to work if I'm looking down, and then the video shuts off after I go above 80 or so degrees with the headset. I have...

Random CV1 Crashing caused by unrecognized usb device

Hello my CV1 I got about 3 weeks ago has worked perfectly until yesterday where it blackscreened. I had a rift S with the black screen issue but decided to downgrade to try and solve my issue. On the rift, it appears to be a usb device recognition is...

Beristal by Honored Guest
  • 286 Views
  • 0 replies
  • 0 kudos

I brought wrong type of game haven't play yet but cannot refund

Hello I using oculus quest2 but I was mistaken by purchasing Beat Saber bundle for Quest Rift instead and it is not work with Oculus Quest2, so I would like to return it and buy the one for my device. When I am clicked on refund, it is said that I ha...

mijji00 by Not applicable
  • 1259 Views
  • 3 replies
  • 0 kudos

Oculus Link issues

Oculus link appears to only work currently with developer mode off and deny access to files on the headset when signing in. Then oculus link option appears in the headset. When i accept access to files oculus link option does not appear and I get a d...

Cptbaja by Protege
  • 517 Views
  • 1 replies
  • 0 kudos

I want to deactivate/delete my FB account

I want to delete my FB account, but I want to keep my purchases on my oculus. What is the proper way to do this?I'm thinking that I can create a new FB account which I only associate with my Oculus and never actually use, then somehow transfer my Ocu...

Oculus mobile app no notification when receive messages

I have the Oculus App for iPhone, is there anyway to make it ring/vibrate when you receive a message through the app? Currently when someone sends me a message I get a iPhone notification but it does not ring or vibrate. It just shows up and you have...

Resolved! Discount code not working.

The welcome25 code is not working. The app shows the discount subtracted.When I go to confirm the payment from my bank, it shows the full amount. This is very serious and makes you look very bad!

Magatok by Honored Guest
  • 1739 Views
  • 1 replies
  • 3 kudos
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