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Resolved! Known Issue: Quest 2 SystemUX Crashes when using App Tray/Browser

Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
  • 82189 Views
  • 97 replies
  • 22 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

OculusSupport_0-1665172558560.png

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

(30%) of the screen missing

Looks like I'm missing about 30% of the screen in my Rift. For example when testing Ghostship Aftermath, I can clearly see a full HUD on my monitor with mission details and stuff supposed to be visible in your peripheral area, but in the Rift I don't...

JOOGRR by Honored Guest
  • 1265 Views
  • 5 replies
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Dead Pixel

Hello, j'ai reçu l'oculus rift, c'est génial !Mais j'ai un problème, j'ai un pixel mort au milieu de mon écran. Il y a une solution ?Thanks

nour1988 by Honored Guest
  • 2016 Views
  • 4 replies
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No Signal - Computer doesnt detect rift as monitor

Im not sure why, but my computer cannot detect the oculus rift as a monitor, and I keep getting No Signal when I try to use it, I know the HDMI and DVI cords are working as I tested them with stuff like other monitors and they work fine, the blue lig...

WelchDrew by Honored Guest
  • 3429 Views
  • 7 replies
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Occasional tilting of in-game world with SDK 0.2.4

With 0.2.4 sometimes the in-game world tilts/rolls slightly one way or the other. I used the Tuscany Unity demo to test this a few times. I haven't yet seen it happen with the older 0.2.3 version.. Tho it's kinda hard to test intentionally.With 0.2.4...

Nikorasu by Adventurer
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  • 7 replies
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[C#] Help understanding/writing Camera classes.

Hey OR CommunityI have now been sitting, puzzling with trying to make the 2-eyes camera technique, but I just can't see to get it nailed down properly.This is what I got so far, written in C#. I'm sure most programmers can understand it, if not write...

Anonymous by Not applicable
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  • 2 replies
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[C++] Unresolved symbols when linking with libovr.lib

I haven't been able to find anything about this by searching, but I've just been integrating the SDK into something and no matter what libraries I add to the project, I can't make these two unresolved external symbol errors go away. I'm linking with ...

C# Port?

Hey Oculus VR CommunityI have been searching far and wide to find some sort of wrapper, but so far I have been unable to find a wrapper of the SDK to C#. So basically I am here to ask if anyone has knowledge in C++, and would like to work together wi...

Anonymous by Not applicable
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  • 3 replies
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How to get ZoomIn to work in SonicGDK + Oculus UDK?

Hello!So I just got my Oculus Rift Dev kit! I'd been making a few maps for SonicGDK, a UDK source mod, using the Oculus UDK as the base UDK installation. After testing a bunch of demos, I decided to try SonicGDK out. Now, to explain, in the typical S...

Display very dim, not refreshing, garbled

My developer kit has worked perfectly for the past month and suddenly began to malfunction this weekend. The display has become very dim, about 30% as bright as it was when working normally. It also refreshes extremely slowly, it seems to me that it ...

Haggeman by Explorer
  • 2640 Views
  • 14 replies
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Image horizontal splittet (Black bar in the middle)

Hey,I have a problem with my Oculus. When i try the Riftcoaster then it shows me a horizontal splittet image. In the middle of the image is a horizontal black bar. Other demos like tuscany, blue marble, and the cinema works finde. By the way, It does...

DarkOrb by Protege
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  • 11 replies
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Unity SDK: Chromatic correction off by default?

For what it's worth, it seems to be off by default and easily overlooked. But it works great (even on my lowly Intel X3100 integrated graphics in a 2-year-old MacBook Air) and I'd think it should be enabled by default.

SDK 0.2.4: OVR::System::Destroy() hangs when...

With SDK 0.2.4, OVR::System::Destroy() hangs when SensorFusion is still attached to the sensor.This worked fine with older versions of the SDK.A workaround is to call AttachToSensor(NULL) beforehand.

sth by Honored Guest
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Can you be like.. Incompatible with the Rift?

Hello there.Today I just received my Rift. And the thing is well.. Everything started going bad from the beginning. The guide says that if you have "normal" vision (i've got 1.0 on both eyes) you should use the A lenses. Well. Everything is just so b...

madrivus by Honored Guest
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Dead Pixels

@OculusVRMy unit has a 3 stuck/dead pixel... The strange thing is, 1 pixel, on the left side is more bright than the 2 others on the right side...perhaps they are stuck instead of dead?Clearly visible with a black background...what are your recommend...

robvld by Honored Guest
  • 890 Views
  • 4 replies
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Wrong Default Display

Hey there,I just got my devkit, and the configuration utility works without any problems. However when I try and run any of the demos, my main monitor is used for display, not the rift. The head tracking works without any problems, it's just not show...

ollywatt by Honored Guest
  • 1852 Views
  • 7 replies
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Trying to integrate Oculus SDK with C++ project

Hi, I think I have a pretty good grasp of C++ and OpenGL, so I wanted to add Rift support to an OpenGL framework I've been working on. However, I'm getting all sorts of compiler/linker problems, and I'm not exactly clear on how to properly set my pro...

heyx3 by Honored Guest
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  • 6 replies
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First Time Rift developer, gonna need block text

Hey guys, I'm about to try to make a program for the Rift for the first time. I understand that text is very hard to read in the Rift, but it's rather necessary for my program. I want to make giant block letters that will be generated based off of ra...

JacobJT by Honored Guest
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  • 3 replies
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code43 windows will not recognize USB device

I had a troublesome install of the new oculus rift. I got it up and running in the end but took me two days to figure out what works for me, other solutions maybe be better so if anyone has some useful tips, please share.I connected the device as ins...

jrbm by Honored Guest
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  • 5 replies
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Linux: No Sensor Detected

On Linux when I enumerate the HMDs via the device manager it finds one HMD. When I call GetSensor on that HMD I get NULL back. Yes, the USB cable is plugged in. I've tried both a USB 3.0 port and a USB 2.0 port.This matches what I'm seeing in the Ocu...

joe by Explorer
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  • 3 replies
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mis-aligned image

is not either horizontal or verticalscreen seems to be fine.im using win7 with HDMI cable with GTX780the image in my right eye's view are different to left side...well it shuold be.. and dosent seems to have a problem with single eye's view. but when...

lucalia by Honored Guest
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  • 1 replies
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vertical allignment problem

I have trouble with certain games. The image does not allign properly.example: Aaaaaaaa for the awesome, and the proton pulse betaOne eye sees much lower than the other. This appears on both the rift and my monitor.you can see my screenshot here: htt...

OculusConfigUtil.exe error

Hi there,I am getting the following error""OculusConfigUtil.exe - System ErrorThe program can't start because MSVCR100.dll is missing from your computer. Try reinstalling the program to fix this problem."I have installed the MSVC redist, and still ge...

SensorFusion auto destructor crashes apps on exit

The SensorFusion class obviously should be used as a global variable. But doing so causes an application to crash on exit (with an access violation), when the SensorFusion destructor is automatically called (which is obviously going to happen after t...

2EyeGuy by Adventurer
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  • 4 replies
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Realtime Shadows Issue w/ L/R Cams on Build

Hey guys--I'm building a scene and have realtime lights. In the editor, shadows for these lights are consistent in each eye when running the level with the Oculus Controller. However, upon building and running, shadows are inconsistent between the Le...

Flicker in left lense

Moved to the "Reporting Issues" section.Well the Rift only uses a single screen, there is not a left or right screen. Though this does sound like it could be a hardware defect. I would recommend contacting support@oculus.com. We may be able to offer ...

Twist screw to adjust cup distance is loose on right side

I haven't taken a moment to really inspect the rift and see if this was something I could fix by messing with the housing and such, but figured I would ask here to see if anyone else has found this to be an issue?The right side "screw" that you would...

ravenlp by Honored Guest
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  • 5 replies
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Rift detection Issues

Just noticed that some customers of us have the problem that their normal display (using version 0.2.2): Monitor Name: Standard PnP-skærm Monitor Model: CVTE TV Monitor Id: CVT0003is being detected as the rift display and such enables the rift render...

tdev by Honored Guest
  • 2702 Views
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Windows 8 Tablet - Rift not working properly

Hi,When I use the Rift on my tablet, certain games (e.g. RiftRacer) don't work at all (after the Unity splash screen there's just a blank screen with 'trial version' written in the bottom corner).For the Tuscany demo, it shows it as a single image, a...

hucki by Honored Guest
  • 5084 Views
  • 37 replies
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