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Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head

Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

My games that I bought to play on PC with my Rift S don't show up as owned on my new Quest 2

I bought a Quest 2 recently since I wanted to more easily bring my VR set up to friend's houses and show it off. I thought that I'd be able to sign in with the oculus account that I use on PC and asses all the games I've bought on that account. But f...

my tv app quit

for some reason, my tv app quit on my oculus...that means games that require a setup on the internet now don't work along with all the lovely suggestions from oculus, plus now i can't access any of the cool experiences, like you tube, oculus tv...HEL...

Headset sensor check (Sensors Can't Track Headset) OUT OF THE BOX! Please Help!!!!

I bought a Rift S about a week ago and I've tried a plethora of things to get this thing working. I've tried the suggested unplugging and plugging the head set back in. I've ordered USB power hubs to try to power the headset separately from my set. T...

Order not being sent, no contact and weird requests.

So about 3 weeks ago i ordered one of the replacement facial interfaces since I get bad rashes from the standard one, leaving only my girlfriend able to play.Now since I still hadn't recieved any tracking info after about 2 weeks, i opened a support ...

Why does the Oculus app say my Oculus-ready PC does not meet the minimum requirements?

Just as the title says, whenever I go into the oculus app, it says my pc does not meet the minimum requirements although this Computer (CyberPowered PC) is Oculus ready. It's pretty annoying seeing that large block of text. Any ideas as to what's goi...

Play mode not reliable when using Oculus Quest 2 in Unity

HiI'm developing a thing for my Oculus Quest 2 and I'd like to use more play mode in Unity, so the process I more fluid, but I find it super not reliable. I can build and run the .apk to Quest no problem. And the play mode sometimes works properly, I...

Laptop switching between plugged in and battery when in VR

Hey recently bought a new Quest 2 and am trying to play some games via Oculus Link. However, when I try to do so. My laptop will switch between plugged in to battery only during gameplay which leads to serious stuttering problems and huge fps drops. ...

Oculus is taking a silly amount of time to respond to emails

So i have submitted multiple support tickets, emails and posts on this community forum all of which have had a means to an end.Its like there is noone in the oculus offices and its all just a ghosttown, I want to refund my oculus rift s as i dont hav...

v25 issues with Elite Strap battery - Green LED remains on when unplugging power.

I've noticed that while I have Quest 2 charging, and powered off, then unplug power, the green LED remains on indefinitely. Until I press the button once.Also sometimes the Quest 2 will not boot up on first time of turning it on. Shows an Oculus logo...

Is there a way to boost Rift audio output levels?

I could've sworn that the audio volume a few weeks ago was higher, right now I feel that the volume even at full (in Windows and then also at full in Oculus) is a notch or two too low. (I don't want to boost with "Loudness Equalizer")Is there a way t...

Stuck on set up completed!

System has down loaded completely but I'm stuck on that screen..won't allow me to go to menu to start playing.

Cant see my purchases on pc?

hello! I have purchased Beat saber on my phone for my headset, and it works fine, but now i want to try it on pc, as i have a link cable. Thing is, it doesn't register that i have purchased it, neither in the history nor in the apps. Is there a way t...

Friends

Did things change from v23 onwards?Was able to accept friend requests on my oculus account but can no longer.

Can't download the oculus link software

I have tryed everything. I went to 15 different forums and nothing works. PLEASE HELP ME

Resolved! Help! I can't take off my Oculus Touch battery cover.

It was easy the first time, I just gave it a little push with my thumb and it would slide open, but when I tried to change my batteries today, it won't slide open no matter how hard I push, any suggestions?

new Rift s Giving error "Oculus isnt working correctly" after about 30 mins

After about 30 mins of play i unplugged my new rift s only to plug it back in later and it to no longer work only giving the error message stated above, i have tried to remedy this issue in a multitude of ways from resetting the viewport cable to upd...

Oculus support, perhaps the worst customer service experience I've ever had.

I swear to god, this has got to be intentional from Oculus support. I bought a game on sale last night. This morning I saw that the game was part of a package deal with 3 other games, and was only about $8 more than what I paid last night. I contacte...

Oculus Rift S showing only a black screen.

When i connected my oculus rift s to my computer the headset just didn't show anything at all, i tried to open a game on the computer and the headset still showed a black screen, on the computer monitor and the game was there, i could move the headse...

usb connects but display port doesnt????? HELP PLS!!!!!!!!

when i load into the app it only says my usb is connected and this has been from the very start.

Return

How long does it take for oculus to send a return label. It's been almost a month I had been waiting for them just to email me a return label or tell me how to return the product they already said I can return. Each email just keeps saying we recieve...

Purchase not coming through

I need some help. I've purchased Sports Scramble for the Quest 2 but the "Purchased" sign that replaces the "Purchase" button didn't actually pop up. It just disappeared. It doesn't pop up in my library but says it's purchased on the store. When I tr...

2 X Quest 2 units, 2 X Facebook Accounts, iPad Oculus App forcing login to wrong FB account

I have 2 Quest 2 units and 2 Facebook accounts. My iPad (ios 14.4) Oculus app is forcing me to login via Facebook but gives only one FB account login option to chose from, the wrong one! Why does the Oculus App not list Both my FB accounts? When I lo...

Oculus Home wont install

[Error] [9/3/2020 9:02:12 PM] Process C:\Program Files\Oculus\Support\oculus-drivers\oculus-driver.exe exited with code -1 (failure).[Debug] [9/3/2020 9:02:12 PM] Install 'Dawn.Setup.InstallDriversStep' failed.This is the error from the logs, ive tri...

White screen/loud buzzing

Hi all!I have been having trouble with my quest that I got back in 2019. It continues to crash into a white screen accompanied by a loud sound that buzzes until it eventually shuts down. I factory reseted it, but still no luck. Any ideas?

Prevent Touch Controllers From Sleeping

Does anyone know how to temporarily disable or change the sensitivity or timing of when touch controllers go to sleep?I'm playing minecraft with the touch controllers. The controllers have the issue of going to sleep while it is in my hand. It seems ...

Resolved! Placed an order, but i can't find it, why?

Hi, I've just placed and order for an oculus rift s but there's a problem.Once i confirmed the order, and "everything went right" i clicked on the bar that said to sing in through facebook, once i signed up my order wasn't showing up on my account.No...

I keep pressing the pause button when playing FitXR, is there a way to stop this?

Quest Controllers loosing sync-seems like it’s ongoing and Oculus must be well aware

I am now having issues with controllers remaining sync’d during use of quest as well as the headset working properly. My quest is barely used and is < 2 years old, It is been kept kept in a hard case since day 1, and it is basically useless! I read t...

Software Detection

So recently I had bought the Rift S, and it worked fine with the software the first day. Next day, does not work. Software does not detect the cables as being plugged in, only displaying the loading circle. It is beginning to really bum me out, that ...