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Resolved! (Not Resolved) Known Issue - Boundary not saved | Stuck in Passthrough

I have a brand new Quest 3. But it is giving me problems with boundary settings. often when I turn it on it comes up in pass through with no settings or way to get into the apps or settings. Rebooting eventually gets me a message to create a boundary...

adgilcan by Honored Guest
  • 2663 Views
  • 66 replies
  • 4 kudos

Resolved! (Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

no display (8700k not recognized)

Hello, we have an issue with our new config (everything is working fine on an other rig)Interl i7 8700KAsus ROG strix z370-E32Gb DDR4GTX Titan (the first one)Every drivers have been updated and we've checked all cable connexions (USB 3 and HDMI)We ha...

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Update and installation issues

So first I kept getting into an Update loop. It would tell me i needed to run an update, I would click the update button, and it would fail. Over and over. So next, I attempted a repair, but it kept failing as well. At this point, I deleted everythin...

xlar54 by Honored Guest
  • 1032 Views
  • 6 replies
  • 0 kudos

I have rainbow lines

This morning I've found out that I have one line for each lens. On the right eye there is a straight line, on the left eye there is not a straight line, but dotted line with additional 2-3 small lines. I succeeded to shot only the line in the right l...

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buscape by Explorer
  • 1809 Views
  • 7 replies
  • 0 kudos

dark scenes red tint banding

a lot of games that have dark scenes have red and brown tinting instead of shades of black, almost like a really really cheap crappy old tv, its like to gamma and the hue are completely messed up, its not just red and brown but theres funky greens an...

Oculus Rift Microphone Activity

Sometimes I see all this activity from my Rift microphone when I'm not even using the Rift. Does anybody know if this is normal, or what triggers this sort of activity? This is really annoying, and frightening too, as someone could have hacked into t...

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Need help getting my oculus to work

I'm quickly getting fed up with this piece of tech I was so excited to get.I have an r9 295x2 (4 mini-dp and 1 DVI).Before I received my Oculus, I realised I'd need a mini-dp to HDMI adaptor.I bought a Rankie adaptor. This failed to do anything at al...

PayPal Payment Failure

Anyone having issues purchasing anything from the Oculus store using PayPal? I have submitted a ticket...just wondering if anyone else is having problems.

Oculus has sound but NO VIDEO

Dear Oculus community, I received an Oculus last Christmas as a present. I have enjoyed it for parties with friends for the past 10 months. But now, one of the recent updates has caused the video to fail. I know it was an update, because there is no ...

ptt5010 by Honored Guest
  • 333 Views
  • 1 replies
  • 0 kudos

Doom (1993) native vr support (no mods)

Since there is option in original doom for VR headsets , isnt Rift should be supported by this game?also Descent (1994) Cyberbikes ,Terminator (1995), Flight unlimited has native vr support.

New update 1.4

since updating to 1.4 my headset has problems connecting and so do my sensors. how do i fix this

sweetlife by Honored Guest
  • 228 Views
  • 1 replies
  • 0 kudos

PC y Movil

no ese podría descargar el juego en el ordenador y compartir pantalla con el móvil para que utilices el móvil envés del oculus? Tipo ejemplo= Te descargas Team Viewer en el móvil y en el PC, te descargas el juego en el PC y miras la pantalla del jueg...

Anonymous by Not applicable
  • 197 Views
  • 1 replies
  • 0 kudos

No Image on New Rift; Anything I Can Try Before Returning?

Just received mine from Amazon and apparently it is defective. It's connected to a month old HP Omen with GTX 1060, i7-7700HQ, 16 gb RAM, Windows 10-64 Home and all drivers are up to date. The Oculus setup ran fine while I was looking at the laptop s...

SOUND

PIECE AUDIO INTERMITTENTLY CUTS OUT WHEN STRAP IS FASTENED ,AND IM AMMAN JORDAN AND THE SERVICE HER POOR PLEAS HELP

vrport2 by Honored Guest
  • 110 Views
  • 0 replies
  • 0 kudos

Black screen upon setup

I just got my oculus and I'm going through the setup flow. I reached the stage where I have to continue in the headset but it stays black.I can hear audio.The sensor is orange when it hasn't detected a face, or turns off.I've connected it directly to...

refund for game

Hi ihave ask refund. How i can remove game of library to have more free space in hd? The game is artika but i cant find him in software directory

Payment methods dont work

Just saw Edge of Tomorrow is 5€, decided to buy it, but cant since somehow I can neither add my CC nor my PayPal account. I already opened a ticket but guess it is too late, since Edge of Tomorrow is only on sale today...

How to link Facebook to a new account

Hi, I am trying to "unlink" the current Facebook account that is tied to the oculus I purchased from my friend, and link it to my account. How do you do this?Thanks in advance, Steve

Impossible to focus? Can I just set it to stay out of focus?

Hi all,I have the Galaxy S8/Gear, and use the Oculus video app. I just cant seem to get videos to focus, or spend the entire video tweaking the focus tab on top. The best quality I can get using my VR is when I click to bring up the video controls wh...

Oculus Head Tracking stuttering!

Hi, i have stuttering lags whe i even in oculus home lobby! i tried everything - reinstall, uninstal almost all other programs, reinstal oculus - nothing. in almost all games its stuttering - disney movies vr,grid defence 2 is almost unplayable. (spe...

AAA games wont play.

Having bought myself a good computor specifically set up for Oculus rift , it seems the games im buying from the Oculus store wont play , so far elite dangerous , robinsons journey and now Arktika.1, all the games that came free with the rift run fin...

Being an innovator is a pain sometimes

Right earphone just stopped working unless I move the screen around/stretch the arm spring back and forth for a while to get it to stop in a good spot. Anyone else had this issue? How did it get resolved? I tried removing the earphone and reinstallin...

Oculus rift on NVIDIA GeForce GT 635M

Hello team,I bought a new Rift and i would like to test it before buying a new gaming PC.For now i have ASUS N56V laptop with below specs:Core(TM) i7-3630QM CPU @ 2.40GHzNVIDIA GeForce GT 635M 8 GB of RAMWindows 10 64-bitDuring the configuration i ha...

Anonymous by Not applicable
  • 780 Views
  • 3 replies
  • 0 kudos

Frustrating game uninstallation problem

Hi there.Hoping someone can help with an incredibly annoying problem I have. Over the last couple weeks my games keep randomly uninstalling. Usually four or five titles every time I reboot or close the Oculus app. As I write this I'm having to reinst...

Oculus CV1 stopped working on GTX 1060. Sound but no display

My desktop system does not produce any display in Oculus while I can hear the audio. Even the indicator led of oculus stays amber even when I run any scene. The same PC-oculus combination was working smoothly a few months back.My PC configuration is ...

Poor Connection issue.

got the rift last night did the installations and played games and worked great, I had it plugged on usb 2.0 because it said 3.0 was not compatible, today it appears poor sensor tracking, and I cant set up the sensors, I bought a new USB 3 port with ...

Can't get 360 Photos app to work

So I have looked around the entire screen and put the blue circle on everything imaginable and tried pressing every button to select options. cant even scroll on the left side. Any idea how the app operates?

Video studder

I've had the Oculus for months now, and I've been playing it with a breeze. I've had such a fun time with it and it's acted perfectly. Today, it no longer works acceptably. When I get into it, there's a tremendous frame lag. As I look around, everyth...

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