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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 81748 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Linux driver no longer compiling - any workarounds?

I use a DK2 on debian-based linux with Blender. I used to be able to compile the last linux driver and use the headset. I re-installed my systems several times and it always worked but now it doesn't. The only error I get is "segmentation fault". I f...

sound issues

After a reboot I can get the sound on my Oculus Rift S to work for a minute, then it dies. I was in the middle of the tutorial, had sound, then it just suddenly stopped.

seniorke by Honored Guest
  • 191 Views
  • 0 replies
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Can someone help me "Black and Glitched Screen"

Hello! i have a problem with my Oculus Rift, When i launch my games on my computer it works and when i look at my oculus it have the white light, I have the game sound but One the left oculus eye is black and the right one its a glitched screen (Gree...

GABBANA49 by Honored Guest
  • 346 Views
  • 1 replies
  • 0 kudos

unable to connect oculus go to my flashrouter wifi

hello, hope all are safe during these times. nyc essential worker here with a bit of a problem (aside from the pandemic). bought an oculus go. had the flash router for a while now. their support isn't helpful at all, as they want a subscription for t...

dinslow11 by Honored Guest
  • 244 Views
  • 0 replies
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AMD Readon HD6800 series incompatibilities

hi, a friend lent me the oculus.but I found that my video card is not compatible.Oculus app asks me to update my card drivers, but I already have them updated, although I also found out that the drivers for the 6800 and 6900 range are discontinued.I ...

Lens ring removal

Trying to put in the glasses spacer but I cannot get the lens rings off. They are so tight on I'm afraid I'll break something if I pull any harder. Is there a technique??

Games Bought on Quest Do Not Show in Rift Link Dash

Hey,I bought couple games in Quest itself, but just realized that they won't show up in Rift Link Dash after buying the link cable. Can this be fixed? If not, there is no way to project my game playing on Quest onto my PC? This is quite unreasonable ...

U1D4LOUIS by Honored Guest
  • 362 Views
  • 2 replies
  • 0 kudos

Paypal Payment Question

Hey all, I've just ordered an Oculus Go and was setting up the payment method for my account. As I was linking Paypal (as I want to pay for apps out of my Paypal balance only) I noticed I only had the option to use my card as the payment method. So I...

Anonymous by Not applicable
  • 468 Views
  • 2 replies
  • 0 kudos

Rift S setup issue with MSI gaming laptop (GS73VR 7RG)

Hi everyone.I purchased a Rift S headset last Monday as the local government lifted the covid-19 lockdown. I was looking forward to play Half-Life Alyx, as excited as ever.I came home, plugged everything in, installed and launched the Oculus app.The ...

wilka91 by Honored Guest
  • 242 Views
  • 0 replies
  • 0 kudos

My headset keeps turning black while I play

While I am playing a game my headset will go black. Then when I unplug and plug back in my HDMI it will work for a few minutes. I don't know the problem but I think it is something with my HDMI

Jack629x by Honored Guest
  • 294 Views
  • 1 replies
  • 0 kudos

Rift S order

I ordered a rift s, but after some time i received an email saying the order couldn't be processed with my payment method (paypal). I added the same paypal to the payment methods, but from then i didn't receive anything to confirm the order is being ...

Anthik by Protege
  • 413 Views
  • 1 replies
  • 0 kudos

Driver_irql_not_less_or_equil BSOD

im getting this BSOD every time i plug in the rift s display plug. i have checked event viewer and seen the OVRServiceLauncher was not working. i reinstalled oculus and i am still getting the same issue. After the BSOD i will keep the rift s pluged i...

RIft s setup issue

When i go to setup my rift s it says everything is working fine but when it tells me to put on the headset only black screen i tried first on laptop but the display port wasnt working porperly i have tried everything please help me

Lag

Alright so I have the Rift S and I have quite a lot of problems, my hands stutter, t bad frame drops when moving around, and also things kind of get distorted/ get spiky when moving around.PC SPECS: Cpu: i9-9900kGpu: RTX 2080 TIRam: 32 gigsOh yeah an...

Dogish by Honored Guest
  • 220 Views
  • 0 replies
  • 1 kudos

Radial lines in field of view / pixel error

I recently noticed three radial green lines in the field of view on my Oculus Quest. The lines are at 11:00, 1:00 and 5:00. The lines at 11:00 and 1:00 are visible in both eyes. The 5:00 line I think I can only see on the right. The lines have only r...

OVRServer_x64.exe has stopped, Rift S, Win7, Win10 work well

Win 7 SP1, all updates, i5 3450, RX460, 8gb throw error(OVRServer_x64.exe has stopped) on insert USB 3.0. This Rift S in win 10 with this PC work fine, but this PC hardware not enouth in win10 for best-middle games, has frozen. Attached full log and ...

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maxvelday by Honored Guest
  • 603 Views
  • 2 replies
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Help! My payment method is unauthorized.

My order is on hold because the payment method isn’t authorized. I had already checked with my payment provider and got it approved but nothing has changed. I tried to update my payment info multiple times but it keeps saying that there was an error....

Cannot install Skybox VR on Oculus Quest

When I search for Skybox in the Oculus Quest store, inside the quest or through the mobile app it doesn't even show up in the results.If I click on the link from the website (in the Safari browser on iPhone) I can open it in Oculus app, but there's n...

Vali_I by Honored Guest
  • 383 Views
  • 0 replies
  • 0 kudos

Oculus link : GTX better than RTX ?

Hello, I bought an RTX 2080 Super graphics card to replace my GTX 1080, on steam VR with Oculus Link the result is very bad, video artifact (staircase) in the dark areas, I had to reinstall my GTX finally, have you the same problem? All my drivers we...

tof11111 by Explorer
  • 1022 Views
  • 3 replies
  • 1 kudos

OS out of date?

I've been trying to play echo vr but I can't because it says my OS is out of date? Can anyone help (I have my Oculus set to auto update)

GGrizzlly by Honored Guest
  • 1158 Views
  • 5 replies
  • 0 kudos

Defector graphical issues with OG Vive (Revive)

Hi,this week I bought Defector and I'm playing it using Revive and my Vive OG.I don't think these are useful to understand the issue but these are my specs: 980 ti (oc), i7 6700k (oc), 16GB ramThe game works fine at high or ultra without supersamplin...

Environments

Hi I want to change my environment on my Oculus go but option is missing I have read you click on library and environments should then appear on the left menu but it is simply not there. I would appreciate anyone's help to solve this.Thanks Neil

Cannot install Oculus Software

My log file is attached, I already tried reinstalling graphics drivers, updating them, making a new admin user and booting that user in clean mode, making a In-Place Upgrade of Windows 10, nothing works. Please help.

Oculus android app failing at safety video

Hi, I'm trying to setup a Quest headset and having trouble in the app.I can get through all of the stages but when I try to play the safety video the screen goes black showing either a white triangle/play symbol in the middle of the screen or a grey ...

csstudio by Honored Guest
  • 523 Views
  • 2 replies
  • 0 kudos

HELP Can't Install Oculus Software Windows Updates Issue?

I'm trying to install my Oculus Rift, but it is telling me to install these updates:KB2670838KB3033929They are already installed, or that's what Windows 7 is telling me when I go to install those particular update files from Microsofts website. Is th...

Aeru-Kou by Honored Guest
  • 641 Views
  • 2 replies
  • 0 kudos
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Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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