Get Help
Need a hand or looking to help others? Find answers and ask questions about your headset, accessories, and apps.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Games i bought show in my phone app but not my computer app

So when I first got my quest 2 I det everything up via phone app since I don't have computer... recently I got shadow pc... so I now have a computer.. I installed oculus app on the computer and signed in via Facebook "my only sign in" and it recogniz...

Anonymous by Not applicable
  • 5969 Views
  • 9 replies
  • 2 kudos

oclus link not working

Hello i was downloading and installing oclus app and it told me to connect my quest but when i connect my quest it doesnt show up in devicemanager and the oclus quest isnt showing anything about oclus link on the screen

bnbnbnbnb.PNG
Novek by Honored Guest
  • 519 Views
  • 1 replies
  • 0 kudos

Newbie question.

Easy question ....Just got my quest 2 today. I'm in a poor internet spot so is it ok to leave the headset plugged in and charging AND turned on all night long so it can download content while I sleep ?

Skookss by Explorer
  • 544 Views
  • 1 replies
  • 0 kudos

Buttons missing in my Oculus app on Android

HiI have a very strange problem. The Oculus app on my phone is missing some buttons. I know this, because my german colleague has some extra options in his app, even though his phone is also an Android phone, and we have the exact same version of the...

a1z6fwky3tqm.png
BentMatt by Not applicable
  • 2945 Views
  • 10 replies
  • 0 kudos

processor problem

i am trying to connect oculus quest 2 to the pc i have an i7 processor and it tells me not to recognize it

Immagine 2022-01-01 142622.jpg

Oculus Software not installing

I am trying to install the oculus software, but when it gets to the installing portion it stops at the very end and then the install fails and shows a message "Restart Computer". Files start to appear, and then they disappear along with the desktop s...

svlxi by Honored Guest
  • 1002 Views
  • 2 replies
  • 0 kudos

Rift S in conflict with integrated graphics : Solution ?

Hello everybody, I had issues with my rift S getting two black screens and then not displaying any image in the setup section. I mailed the support with logs and said the following :"You have two graphic cards, one from your CPU Intel(R) UHD Graphics...

sikozis by Honored Guest
  • 438 Views
  • 0 replies
  • 0 kudos

no profile, no game library, quest 2 is brick

I turned on my quest today and the library is empty I have no access to my profile all it says is “unable to connect try again later” on the Oculus app I can’t run a game from my phone expecting it to boot up because it says error. i’ve tried resetti...

Referals

I used my referral link to refer two people for the Oculus Quest 2, the both bought one each and the link gave a message that it was already used.....it wasn't and I would like to know how we all get our $60.00 credit. Anybody have any idea how to do...

Oculus Battery 0%, Not charging

Alright, so I have an Oculus Quest 2. It's at 0% Battery and won't charge and a red light shows up. It isn't dirty inside the port and I can't do anything like a reboot because once again, 0% Battery. Does anybody know what I should do?

Clear history of sharing media?

Hello. I've got a pretty specific issue, the Support couldn't help me, maybe some of you can. Once you're in "Files" and want to share a specific photo/video, you can see some options (Messenger, Facebook) plus people you've shared stuff with. Can I ...

image.png
Anonymous by Not applicable
  • 1025 Views
  • 1 replies
  • 0 kudos

Suggestion for parental controls

I would like to suggest adding a feature to help keep younger children safe from games and apps not in their age range. My kids downloaded youtube onto the Oculus Quest 2, and I wish there were a pin/password feature I could add to better monitor wha...

Eleven Table Tennis 'Offline'

Had this message tonight and only way to fix it was a complete uninstall and reinstall.Pain as lost everything and had to start from scratch.Have only found one post on this and resolve was same as what I had to do.is there a proper fix yet?

WHY DOES OCULUS REFUSE TO ADD PARENTAL CONTROLS?

I have seen posts as far back as 2016 of Oculus Rift owners asking OCULUS for parental controls. Here it is 2019 and we also have Oculus Go (and Oculus Quest will be released shortly) and OCULUS continues to ignore this request from it's customers. I...

Resolved! Oculus on PC

Hello i just downloaded Oculus app on my pc to try the same games but with better graphics.But when i instal them, the app on my pc can't find any save...so i have 2 different progression. I did activate the cloud but it's like i don't have any save ...

Please change my email

Hey Oculus can you change my account email for me? I updated the email on my facebook but for some reason it would not update on the website, can you help me?

JayLOL83 by Honored Guest
  • 588 Views
  • 1 replies
  • 0 kudos

Velocity tracking on Quest 2

I was messing around with my new Quest 2, and a question came to me. I was wondering if it’s possible to track both the speed and direction of your virtual body’s movement in a virtual reality world? Say, you’re going down a drop on a rollercoaster, ...

Dan1004 by Honored Guest
  • 923 Views
  • 2 replies
  • 0 kudos

Unable to load account

I’m logged in on the store but i can’t see any of my apps, and is says unable to load when i try to sign in

xdcereal by Honored Guest
  • 1242 Views
  • 5 replies
  • 0 kudos

Resolved! Headset missing a bunch of key features like apps/games and social

Bascially for the last few weeks I've noticed that I have a big problem with my headset, my apps page only shows 2 apps and the 2 apps are both the ones that come with the headset, I can't find any of my installed games nor installed apps. Another is...

TBDG by Honored Guest
  • 952 Views
  • 2 replies
  • 0 kudos

Everything is gone

I’ve got a problem with my headset where everything loads in just fine, but when I go to my apps and such, all of the ones I’ve purchased are not there, as if they never existed. I go to visit them on my phone and they’re all there, but I can’t play ...

Username.

I'm aware that i can't change my username for 6 months,is there a way to see when it was last changed (so i can get an exact date to log in and change my username again.?

How to see everything available in the Oculus store

Hi All, So I have been searching Google for an answer to this questions and haven't found one yet so I'm hoping the folks in the forum might be able to help.So I would like to see everything that is available in the Oculus store by platform if necess...

Gear VR store not load

The gear VR store won't even load. It show a few second then disappear. I even try to install using the application, but it say something went wrong. Please help me as nothing I'm able to install right now.

Casting

I can not find my TV when I cast pls can somone help 

Oculus link

I got a link and paired it with Pc and it kept disconnecting and I eventually out of frustration clicked the don't show again for the do you want to connect link and now it doesn't show up (surprise surprise) is there any way I could get it back

lord_hefa by Honored Guest
  • 664 Views
  • 3 replies
  • 0 kudos
Top Kudoed Authors
Labels