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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 83770 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! Why has my OffHand Grab Stopped Working!!!!PLEEEEASE HELP!!!

unity 2019.2.3oculus integration 13 or 14I have a Mac and use the oculus questThe OffHand Grab stopped working.I can't even begin to guess whats wrong it worked one day and not the next.I was working with external scripts that accessed the grabble bu...

Resolved! How do you set a profile photo

Hi,I am wondering how to set a profile photo? I am able to create an avatar without any problems but I'm not able to create a profile photo. Any help would be greatly appreciated. Thanks

declantm by Protege
  • 28121 Views
  • 32 replies
  • 5 kudos

Quest Order Confirmation Email

Hi, I was finally able to place an order for an Oculus Quest via the store this morning. I checked out as a guest and got an order number, but never received any confirmation email. I've tried multiple times to set up an account with that email to ch...

Oculus Rift S crashes with VRChat

Hello everyone!Recently I bought a new Oculus Rift S, but unfortunately I have some problems to make it work correctly with VRChat, and it's really frustrating because it's the main reason why I bought it. So, I'll start from the beginning: first off...

Anonymous by Not applicable
  • 3189 Views
  • 3 replies
  • 0 kudos

Is this website official?

I want to purchase the oculus quest that's 80 percent off, but I don't wanna get scammed and end up losing money, so any confirmation would be great.

Anonymous by Not applicable
  • 1049 Views
  • 4 replies
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Australian Oculus (hardware) Store Page Errors & Outages ...

I have been wanting to get my hands on a Rift S for weeks and I regularly check oculus website to see if they are back in stock. Today I refreshed the page to find that the whole oculus hardware store in Australia had become a big string of linked er...

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Anonymous by Not applicable
  • 694 Views
  • 4 replies
  • 0 kudos

Oculus Quest Shipping Question

Hi all. I finally decided to purchase an Oculus Quest, and had a question about how the shipping works. It says under ship-by date that it will ship by May 22nd, which is nearly a month away. Under normal circumstances that wouldn't be a problem, but...

lodef by Honored Guest
  • 839 Views
  • 3 replies
  • 0 kudos

No orders found?

Just logged on to the Oculus site and clicked 'recent orders' to find a message 'no orders found'!?i have the order page bookmarked so i could get to it quickly but when i try to look at oculus orders it says no orders,the bookmark still takes me the...

Game disappeared from my Library!!!

I was playing project cars 2 on the Rift, and a friend called me, so I put my headset down for a while. When I picked it back up the game froze because the rift timed out from inactivity. I had to ctrl+alt+del to close the app, but I accidentally end...

Can't access some apps in the store

Hello, why are there missing apps on oculus rift? For example Oculus Go has "netflix", "oculus browser" and other amazing apps that should be no problem to implement. So why are they missing? Can we expect them at all?

Anonymous by Not applicable
  • 268 Views
  • 1 replies
  • 0 kudos

basket error

ive been refreshing for over an hour now i keep getting Whoops!There was an issue with loading your basket.i have to go soon and really don't want to miss out again is there any fix for this

Screenshot not taken Oculus Go

Trying to take a screenshot within my app ("Sharing" => "Take Photo") without any results. Red dot is blinking, sound is heard, but no pictures get stored on device. Screenshots taken from Oculus Menu and other apps from store works as expected. I'm ...

Unable to view Homepage or Product pages when signed in

When I am signed in to Oculus on any browser or device, I am unable to navigate to the Homepage or any product page. I get served this page instead. This is a new issue as all was working fine earlier in the day, and signing out enables me to view th...

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HDMI not connected, USB is green - Fixed

Hi all -Long post ahead, so please bare with me because I'm at my wits end.Specs off the bat:GTX 1060NVidia driver 442.59W10 with all most recent updatesOculus app installed on C:, which is a 500gb ssd if it matters.All USB 3, USB 2, HDMI and DP work...

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Where is our money?

It has been 3 months and oculus has NOT paid us a dime of our money. we have exceeded the $100 each of these months. we are owed over $2,000 now and the payments team lied saying their system tried to transfer our money last month, after they "fixed"...

Long (4-5 sec) pauses in flight sims

This is my first post here and I'm unsure if it is in the correct place. Any mods should feel free to move it!I've been using a Rift CV1 since it was released, with a GTX 1080ti. My interest is exclusively flight sim (both X-Plane 11 and Prepar3D v4)...

Oculus Quest graphic problem

Hi guys, I recently bought an Oculus Quest, apart from my i3 the computer is above the minimum requirements, yet the problem is that the games (I speak of Virtual Desktop) are automatically castrated to me graphically, with Half Life Alyx which it's ...

Oculus won’t boot

My oculus quest will turn on to oculus logo until it fades away with lit black screen then spontaneously turn off. I tried hard reset and factory reset without good success. My phone can still connect to oculus quest headset via Bluetooth. Anyone hav...

Ulryk by Honored Guest
  • 289 Views
  • 0 replies
  • 0 kudos

Failure to use cable extensions.

Hello. I wanted to extend my oculus S range with cable extensions. Sadly It didn't worked and atm I have no idea why. Here is my setup:This DisplayPort to DisplayPort Cable (www.amazon.com/gp/product/B00L1K1KDE/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=U...

Can't Install Oculus Rift

Hello everyone,I'm writing to you because as a lot of people, I can't install Oculus Home on my PC. I get the "Reboot Computer" at the end of the installation, no matter what I try, I must have tried almost every single workaround I could find on the...

Hinch66 by Not applicable
  • 501 Views
  • 1 replies
  • 0 kudos

Add Panel Feature Not Always Working

Hey guys,Im using the Add Panel to add my twitch chat message box into my vr headset, then pinning it so while I am streaming I can see it. However I would say about half the time it just comes up as a large yellow box with a ! in it. Sometimes this ...

kevilay by Honored Guest
  • 821 Views
  • 4 replies
  • 0 kudos

Left controller not working on Quest

So a few months back I bought a quest as of not long ago I stopped using it since I just don't have enough space. All of a sudden my left controller stops working and I assumed it was because the batteries were flat, so I didn't turn it on for a whil...

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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