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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
MFA not working for meta business suite (facebook)
I am not able to login for two days already. I am losing money for mine business. Why can I not login?MFA for email, text message and whatsapp code is not working. Everytime it is saying TRY AGAIN LATER.
quest 3 dead pixel
what should i do if i got a dead pixel on my meta quest 3 that i got 11 days ago
Facebook account got disabled due to unknown linked instagram account
I really need help. It has been one month since my personal account got disabled unexpectedly. That account was made way back 2010, I do not want to lose my memories there (pictures and connections to my loved ones), just because of that error. I am ...
Meta Quest 3 512GB not booting up
My Quest 3 is not booting up after Meta splash screen. Screen flashes and goes blank, then shuts off. Battery has full charge, power cycled, and factory reset did not resolve the issue. Please advise next steps on how to fix headset not booting.
Not able to access my oculus account and retreive my games
I have been absent from computing for a number of years, and when i went to go on my oculus my account does not exist anymore or should say my email for account.i have got the new meta platform but al my games are gone,, i cant not contact anybody in...
No longer have access to Horizon Worlds?
I live in the U.S and I have been playing Horizon Worlds for a couple hours a day until yesterday I no longer have access to the app because it's "No longer on the Meta store." My accounts are in good standing and I have no violated any Terms of Serv...
Metacam app crashes.
My Metacam app keeps crashing. To date I have restarted it 4 times and when that didn't work I checked for updates. Everything is up to date. Now I have performed a factory reset and it still doesn't work. When you try to record via the controller, i...
Playing with and messaging friends
Hi i have been having issues with messaging calling and playing with my friends on oculus it was all working fine and now nothing works with one friend we unfollowed each other and now can't find each other again to add back the other shows us as sti...
Quest 2 bad performance in standalone
Hi! I have a quest 2 and I am wondering if I am the only one who have performance issues with it? Like in some game (when using ovr metrics), I see my fps sometimes stable at 72fps but in an other game it could have difficulty going higher than 40 o...
My account Instagram account was suspended unfairly
Hello. Around 5:30 pm, my Instagram (mattvcruz) was suddenly suspended. And although I'm not totally sure of it, I believe it was due an ill intended report from the user @nunesxpd (in which I met on Tinder) on Instagram after a serious of flirtatiou...
How to find friends
So I have 4 friends on my meta quest 2 but on the meta horizon app it only shows 2 not the 4?Please help me.
Unable to change my facebook email address.
My old email (A) is no longer accessible. Although my Facebook account is linked to two email addresses, when I try to delete the unusable A email, the verification code keeps being sent to A.Even if I select "Other verification methods," there are s...
Periodic lag spikes
Hi I have just brought a meta 3 as an upgrade from my original oculus rift. This is my first my first time using the wifi version of this device.My issue is: When using SteamLink to use my Pc steam library with my new Vr it loads up fine and runs smo...
Facebook Account Hacked and Suspenden
My Facebook and Instagram profiles were hacked. I managed to recover Instagram.The problem I have is with Facebook, because the profile was disabled and was associated with the hacker's Instagram account. That profile has also been disabled.For this ...
cant log in to account due to lost 2FA app
Hello i lost access to my 2fa for my oculus account and i hoped to get some help of any sort: the 2fa requires me to get a code sent to my old phone number but i forgot what the phone number was and stuff like that since it was ages ago. i do have ac...
Meta quest link app not working with link cable or air link
I bought the first meta quest months ago, i was playing and playing then i got bored, i tried to play pcvr with them, then i installed meta quest link app, on the setup i connected my link cable on it, and nothing happed, i tried with air link and th...
Quest 2 not working with home WIFI but will connect to hotspot
So I picked up my meta quest 2 today after a month or so I wasn't using it, and it did a firmware update. next thing I know it doesn't load anything. the horizon feed doesn't work, the store doesn't work, my profile doesn't load. the apps don't work....
Cable link between quest 2 and laptop not detected by oculus app
So im certain im able to run the games i want to play through a wire stream from my laptop to my VR, but the app doesnt detect the connection despite the computer showing popups that the quest 2 is connected to my laptop, so im not really sure what t...
Store Credit not in correct currency
I had bought a Quest 2 on the 18 of December, and came with it was $30 of Store Credit when trying to buy a game with said $30 a message appears under payment method. "We're sorry, your store credits cannot be used because they are not in the corresp...
Resolved! My right controller is cracked open
My controller broke when I was playing big ballers vr and the ring has a big crack in it.
**bleep** remove my device from meta horyzont
I had to reset my glasses to factory settings because I simply couldn't start them, an error kept popping up, then I wanted to pair them again and I couldn't because they are still saved and unused in my meta app and I don't know how to delete them, ...
Is there an SDK for Orion and when new AR glasses release for the customers ?
Is there an SDK for Orion and when new AR glasses release for the customers ? I want to find out some resolutions for develop some applications on AR glasses.
Graphics Card Compatibility
Hi. I've been able to connect my Meta Quest 3 with Oculus App by using special cable for some time but after maybe 4 days when I tried to play something I couldn't start the desktop view through the link. I tried to remove paired headset from Quest A...
Resolved! Eleven table tennis
Hi, Can anyone help please….. on my oculus quest 2 eleven table tennis ran an update and now says it’s installing and has been like that for hours now. I can’t delete it as it’s not showing up in installed apps nor can I update anything else as it sa...
PROFILE RESTRICTED FOR NO REASON
Profile was restircted minutes after was playing a game and crtiticizing someone for teaming up.A baised decision.Meta usually gives decioson in 4 days.The person knew the community guide who unfairly removed me.Community guides at horzion worlds are...
i lost all of my gorilla tag cosmetics
i uninstalled gorilla tag and when i reinstalled it i axidently clicked on dont sink data so now whenever i install and uninstall i still lost all of my progress is there a wag that i can get that data back?
Headset Tracking Lost
I’ve Had This Quest 2 For About A Year Know But Recently I Accidentally Dropped My Headset And now it is stuck on “Headset Tracking Lost”. I’ve Done every single thing that people told me to do I cleaned the lens, restarted my headset, changed areas,...
Quest 3 charging - constant periodic disconnecting from PC
Hello, I have a problem with charging from PC when Quest is in off state. I'm using original Link cable. Playing games etc. through the link is O.K. So cable/drivers in PC should be in functional state...But charging in the off state causes the above...
Resolved! Error Message "Not enough memory to run (game)"
I'm having this same issue as this other thread, but it only happens at random, I'd like to follow these steps on that thread, but I'm scared of losing all my stuff in all my games.
