Featured Posts
Forum Posts
Known Issue: Closing Steam VR crashes Dash
Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Known Issue - V65 - V67 USB-C Debris/Water Warning
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Oculus will not download
Oculus home will not download and will tell me to restart my computer every time. Looking at the setup log, I can tell that the issue is with downloading drivers. Help would be appreciated. Here is where it fails:[Debug] [1/18/2020 3:44:11 PM] Instal...
Sent in CV1 for repair. Should I expect another CV1 or something else?
Sent my CV1 for the very first time for repair. For those with support experience, did you receive your same unit back or a different one altogether? Was also wondering if I ended up getting something different instead (Rift S), would they give me al...
Go won’t finish set up
Setting up our new Go and it keeps asking us to finish setting it up, we have done all the steps. Wifi connected, items downloaded on phone but screen has said it is updating the headset for hours and hours each time never getting us past that screen...
Oculus Go continues to update without finishing set up
I have two Go's. The first set up without an issue. The second, set up using a different family phone continues to say it is updating and to follow the instructions in the app on the phone. There are no additional instructions to follow. All steps ha...
Asgard's Wrath UPDATE requires 131GB? Dont think so...
just turned on my Oculus and there is an update for Asgard's Wrath and i get the ERROR message Not Enogh Space AvailableYou’ll need more free space to download Asgard's Wrath to the Oculus Library location "J:\" (131 GB required). You can manage your...
Oculus Quest ordering issues
Hi I ordered and Oculus quest on Sunday the 12th of January and a few days later I still haven’t received my tracking number and I haven’t been charged. When I try to see my order information through the guest account I ordered it on I get put in a l...
unknown error
im trying to download the oculus rift setup and wen it completes it says its encountered a unknown error so ive tried meny different things to fix error please help
Oculus Quest, my controller disconnect and reconnect
Hi,i have buy the oculus quest and it's my first VR headset.When i move fast my controller right, it disconnect and reconnect only if i move fast again.My controller left haven't this problem....Can you help me ?If you want more explication i'm here.
Having Huge Framedrops every ~7sec for a split second on BeatSaber
So i've been having those framedrops recently and it's been 2hours since i'm trying to fix it, i noticed that when i put on anti analysing, the framedrops are longer but less frequent. I've already tried a bunch of solutions such as : -Deleting Count...
Oculus Link frequently 'freezes'/ Disables itself
To describe the situation. When loading the quest into the link, all is fine. I reach my home space and do (anything), or play a game. At what appears to be random intervals (~30sec to 5mins) the view will freeze in place. As seen on the desktop if p...
Not able to download oculus software
So im trying to download the oculus software but it says that i dont have enough space to dowload it, even though i have about 155Gb on my C drive
Need to change the app download location
So I want to download the oculus app on my computer, but it keeps saying there is not enough space. I'm guessing it is trying to download to my C drive, as that is almost completely full, but I want to change it to my E drive. Is there any way to cha...
Support Response time sucks
Ticket submitted on Sunday... no acknowledgement.... it is now Tuesday... still no acknowledgement.
Cracked Oculus Rift
Does any one have a solution to this problem? My headset has cracked down the adjustable side, if I glue it Im not sure if it will stop the headset being adjustable can any one help please.
psious
Hello, does anyone have the OCULUS Go and loaded the PSIOUS app on it? how did you do it? thnks
storage
Hello I was wondering why my storage is almost full? the apps don't take that much space how do I deal with it ? thnks
Oculus Go Firmware Flashing
Hello,I have a problem - after updating my Oculus Go 32Gb it is not working - the only thing that i can see in my headset is Powering off picture.I can make factory reset by pressing power button + volume but it doesn't help.Headset is connected with...
Factory Reset the ONLY option to switch user?!
I"d like to switch the user of my Oculus without loosing all of my uploaded images! Is there anyway to do this?
No Rift S Displayport connection
I was playing on my rift s where suddenly i lost all displayport connection. I have tried all troubleshooting methods on oculus support and tried every single Displayport on my GTX 1070.I have submitted a ticket and have had no response. So i submitt...
Oculus Go Bluetooth Streaming
Dear all, I've been told by a project partner that they have previous experience with streaming/casting the oculus go screen to a tablet via bluetooth? I cannot in the world figure out how, thinking rather that it is a misunderstanding? It was appare...
Where to get HDMI Cables from?
So i noticed the reason for my headset not working is the HDMI Cable and i don't see them on the store no more, where can i get a new one cause if i cant get a new one then i guess ill have to sell it on Ebay or scrap it as junk.Anyone know where to ...
Game not installing
On Christmas, I tried to install Minecraft but it said "Sorry, we couldn't install Minecraft. Visit Oculus Support for more help." I tried everything on the page and nothing worked. A couple of weeks later, I bought Defector, and the same issue happe...
Is the picture bad for all of you like it is for me?
So I recently picked up a GO just to to see how I liked it before I ordered a Quest and I was startled at how poor the picture quality is. I had a Gear VR in the past with my Samsung S8+ and I remember the picture being far better on that device comb...
When will my Oculus ship???
I ordered my Quest the last week of December. Can someone let me know when will it be shipped?
Lens and Visualization Problems
Hello There, I have a question for you. I bought a first Oculus Quest on Amazon. When it arrived it had a problem of visualization. There's a blurred line in the middle of screen which makes the visual foggy right in the middle. On some apps, like Va...
Switch user accounts without factory reset?!
I want to open my new go set it up and load it with images, then have someone else register it to their account. It looks like the only way to switch the go to their account it’s a set a factory reset which would delete all the images. Does anyone kn...
Question about whether there's a way to track a stolen Quest?
So I bought my son a brand new 128g unit from Best Buy as a gift the day before yesterday, left it in my truck cab overnight last night (stupid, I know, but we're in a house with a long driveway and have never had a brazen incident like this happen b...
Display Port (Broken Firmware) FIX - What Oculus doesn't want you to know! -
For anyone affected by the Dec 20th firmware update that bricked headsets (No display port) the fix is found here: See original reddit thread here: reddit.com/r/oculus/comments/eoy744/rift_s_display_port_not_found_fix_driver_rollback/Follow these ste...
best definitive way to dust off/clean lenses on cv1?
Mine is coming sometime next week and I've read countless posts about people scratching their lenses with anything they've tried. Even included cloth. I am not wearing glasses btw and I know to blew out dust before cleaning.I had some scratches on dk...
Steam VR Games dont work
Hello everyone,I have recently bought a Rift S along with sone games for VR on Steam (Beatsaber and No mans sky). Sadly I cant get these games to work.. SteamVR opens up just fine and works perfect. Its only when I open a Game that I bought on Steam ...
