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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

broken rift s controller

can't believe headset and controllers only purchased end of last year and haven't been able to buy a replacement controller for months now support ticket 3516189 oculus solution buy a whole new headset from one of are retailers ! can't believe they a...

Browser, Fonts are too big (Zoom, Size of Font)

For my eyes i found the view, the font in the browser way to big and the browser window too small (not high enough). In sum this leads that you have to scoll a lot. Not only vertical but also horizontally. 1. Ist it possible to change settings someho...

Anonymous by Not applicable
  • 1009 Views
  • 1 replies
  • 1 kudos

Chromecast issue

I just bought my brand new chrome cast and on my oculus quest 2 it shows up in the casting but then about 3 seconds later and gives a error/ fail message

Luke2762 by Honored Guest
  • 590 Views
  • 2 replies
  • 0 kudos

Leaving a game to go to another on my oc2 headset

There has to be another way to stop playing “Moss” and switch over to”Beat Saber” without turning the headset off and restarting it. Also!!!! On the game DESCENT ALPS, I purchased the premium package, so can someone tell me why 5 out of 6 skl-sets hv...

Not able to update oculus quest

I had to stop using my oculus for sometime, now when I use it, it doesn't connect to the store and does not connect to perform updates. The installed games work fine, I can connect to the internet and watch You Tube as an example.It has to be that I ...

Sertolli by Honored Guest
  • 666 Views
  • 2 replies
  • 0 kudos

Referral Credit not received.

I referred a Facebook friend, he accepted, activated his headset, he still hasn’t received his £23 credit, will I get mine too?

Orange LED but why?

Sometimes when I want to use my Oculus Rift S, it doesn't recognize the tracking and the LED is Orange. It works after restarting the PC but that can't always be the solution, can it?

Schmelix by Honored Guest
  • 281 Views
  • 0 replies
  • 0 kudos

Oculus Quest 2 remote won’t work.

I’ve been using my oculus for a few months, and just recently my right controller has stopped working. I’ve constantly changed the batteries, I’ve tried repairing them, anything I could think of. I’ve tried looking at the warranty part of this sight ...

My screen on my Rift S is black just loading forever

my Oculus Rift S hasnt been working lately. Ever since i moved in its just been a black screen thats loading. And yes ive tried unplugging it and re plugging it and using oculuses help forms. Please for the love of god someone help me ive been trying...

Anonymous by Not applicable
  • 608 Views
  • 2 replies
  • 1 kudos

oculus airlink

Hi every time i try and use airlink it and i pair it it says not connected and doesn't let me launch can someone help me please

oculus to pc

why do I have to pay for games on oculus app on my computer when I already have the games on my oculus quest 2?

oculus service kills webcam

having my rift for 3 days now i finally wanted to make a video with commentary. i bought a cam microsoft live hd3000 last month for that purpose. problem is i cant use it in combination with the oculus. i have to kill the oculus service from the task...

mtojay by Not applicable
  • 1808 Views
  • 5 replies
  • 0 kudos

Can the Rift s cast?

Can you cast or record on the Rift S? I have a Quest 2 that I run as a Rift using the Oculus cable to access Rift games. Is it possible to cast or record as a Rift?

Support

My internet is fine but nothing will load on my oculus quest 2. All of my games are gone even the tutorial and other already downloaded stuff. When I go on the oculus app everything is still there, my headset is just really weird. Please help I'm rea...

Rift RK2 Sensor making my Webcam useless

I'm having problem with oculus pc app for couple days, because this webcam. When I install oculus app with connecting webcam seems impossible for some reason, so I unplugged my webcam and installed oculus app successfully. But next day when I trying ...

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Head muscle tingling sensation

I've been using Oculus Quest 2 for few day and yesterday I played a roller coaster VR video (quite intesive) and I noticed tingling muscles sensation just in front of my ears on both sides. Has anyone experienced such thing? Ps while playing games I ...

computer hook up

trying to hook up my new quest 2 to my HP OMEN laptop and it's not wanting to pair. What to do?

Oculus APP install fails.

Every time I try to install the oculus app, it just says restart your pc. Can anyone tell me workarounds or fixes?

DrShockz by Honored Guest
  • 443 Views
  • 1 replies
  • 0 kudos

I never got my usb port

I order my quest 2 when I got it and opened it I never got my USB port and was wandering if I can get one shipped to me since I'm missing it in my order

Down loading games

Im trying to down load Lone Echo but it wants to save it to my PC if it saves to my PC how do i get it on my Oculus? Thank you!

Anonymous by Not applicable
  • 536 Views
  • 1 replies
  • 0 kudos

my screen is black

my Oculus Rift S hasnt been working lately. Ever since i moved in its just been a black screen thats loading. And yes ive tried unplugging it and re plugging it and using oculuses help forms. Please for the love of god someone help me ive been trying...

Anonymous by Not applicable
  • 415 Views
  • 1 replies
  • 0 kudos

Oculus Go won't let me create an avatar

I'm trying to set up my Oculus Go after a factory reset and when I go to edit my avatar and then hit the "Randomize" button the device crashes. It says that I am on the latest version.

J-Dog-O by Honored Guest
  • 1928 Views
  • 3 replies
  • 0 kudos

Quest 2 tracking problems

Hello, two days ago my Quest 2 fell from my bed (approximately 2.5 feet) and since then I have tracking problems ( the height of the floor changes in respect to my position and the boundaries are slightly larger respect to how i set them). Do you kno...

Lory997 by Honored Guest
  • 327 Views
  • 0 replies
  • 0 kudos

Oculus Rift S external microphone

So my problem is that my pc cant detect my external rift s mic. With external i mean the microphone of my headphones/headset that i connect. I reinstalled all my audio drivers etc. but I just cant find a solution. Pls help me

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Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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