We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
can't believe headset and controllers only purchased end of last year and haven't been able to buy a replacement controller for months now support ticket 3516189 oculus solution buy a whole new headset from one of are retailers ! can't believe they a...
For my eyes i found the view, the font in the browser way to big and the browser window too small (not high enough). In sum this leads that you have to scoll a lot. Not only vertical but also horizontally. 1. Ist it possible to change settings someho...
I just bought my brand new chrome cast and on my oculus quest 2 it shows up in the casting but then about 3 seconds later and gives a error/ fail message
There has to be another way to stop playing “Moss” and switch over to”Beat Saber” without turning the headset off and restarting it. Also!!!! On the game DESCENT ALPS, I purchased the premium package, so can someone tell me why 5 out of 6 skl-sets hv...
I had to stop using my oculus for sometime, now when I use it, it doesn't connect to the store and does not connect to perform updates. The installed games work fine, I can connect to the internet and watch You Tube as an example.It has to be that I ...
Not sure what the right place is to notify the devs, but the recent promotional email for $10 credit has been flagged as spam from Oculus
I referred a Facebook friend, he accepted, activated his headset, he still hasn’t received his £23 credit, will I get mine too?
Sometimes when I want to use my Oculus Rift S, it doesn't recognize the tracking and the LED is Orange. It works after restarting the PC but that can't always be the solution, can it?
I was supposed to get a return label but I never received it.
I’ve been using my oculus for a few months, and just recently my right controller has stopped working. I’ve constantly changed the batteries, I’ve tried repairing them, anything I could think of. I’ve tried looking at the warranty part of this sight ...
my Oculus Rift S hasnt been working lately. Ever since i moved in its just been a black screen thats loading. And yes ive tried unplugging it and re plugging it and using oculuses help forms. Please for the love of god someone help me ive been trying...
Hi every time i try and use airlink it and i pair it it says not connected and doesn't let me launch can someone help me please
why do I have to pay for games on oculus app on my computer when I already have the games on my oculus quest 2?
having my rift for 3 days now i finally wanted to make a video with commentary. i bought a cam microsoft live hd3000 last month for that purpose. problem is i cant use it in combination with the oculus. i have to kill the oculus service from the task...
Can you cast or record on the Rift S? I have a Quest 2 that I run as a Rift using the Oculus cable to access Rift games. Is it possible to cast or record as a Rift?
When I try and request the free silicon face cover and I try to submit it says my postal code/zip code is invalid when I've checked and double checked it's right does anyone know why its doing this
My internet is fine but nothing will load on my oculus quest 2. All of my games are gone even the tutorial and other already downloaded stuff. When I go on the oculus app everything is still there, my headset is just really weird. Please help I'm rea...
Hello all, Can anyone advise on how to disable the banner in Oculus Quest? I tried in the settings, but it hangs in front of my eyes all the time. Help please!!! Marat
I'm having problem with oculus pc app for couple days, because this webcam. When I install oculus app with connecting webcam seems impossible for some reason, so I unplugged my webcam and installed oculus app successfully. But next day when I trying ...
I've been using Oculus Quest 2 for few day and yesterday I played a roller coaster VR video (quite intesive) and I noticed tingling muscles sensation just in front of my ears on both sides. Has anyone experienced such thing? Ps while playing games I ...
trying to hook up my new quest 2 to my HP OMEN laptop and it's not wanting to pair. What to do?
Every time I try to install the oculus app, it just says restart your pc. Can anyone tell me workarounds or fixes?
I order my quest 2 when I got it and opened it I never got my USB port and was wandering if I can get one shipped to me since I'm missing it in my order
Im trying to down load Lone Echo but it wants to save it to my PC if it saves to my PC how do i get it on my Oculus? Thank you!
my Oculus Rift S hasnt been working lately. Ever since i moved in its just been a black screen thats loading. And yes ive tried unplugging it and re plugging it and using oculuses help forms. Please for the love of god someone help me ive been trying...
I'm trying to set up my Oculus Go after a factory reset and when I go to edit my avatar and then hit the "Randomize" button the device crashes. It says that I am on the latest version.
So my charging port is broken how to I start the process to replace it?
Hello, two days ago my Quest 2 fell from my bed (approximately 2.5 feet) and since then I have tracking problems ( the height of the floor changes in respect to my position and the boundaries are slightly larger respect to how i set them). Do you kno...
So my problem is that my pc cant detect my external rift s mic. With external i mean the microphone of my headphones/headset that i connect. I reinstalled all my audio drivers etc. but I just cant find a solution. Pls help me
The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.
If you need to speak with an agent directly, please contact our support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. Our team isn't able to assist with those account troubles.
Check out some popular posts here:
User | Count |
---|---|
13 | |
3 | |
3 | |
2 | |
2 |
User | Count |
---|---|
72 | |
45 | |
39 | |
30 | |
25 |